SUMMARY:

• 50 Business Solutions Architect, Process Engineer, Business Intelligence, & Management Consultant (change agent) for enterprise business function, process, software, cybersec, and data management solutions. Achieved major value growth and cost deterrence successes for top firms and government agencies.

TECHNICAL SKILLS:

Microsoft: Office Suite, Project, Visio, SharePoint, Team Foundation Server, BI Power Suite, SQL Server

Apple: iWork, Office 365, etc.

SAP: BW, Hana, SD, Price Margin Management (Vendavo), Business Objects/Xcelsius/Roambi

Oracle Hyperion: R12, EBS, OBIEE, ESSBASE (PL/SQL)

IBM: Cognos 10.2 suite: Framework Manager, All Studios, Mobile; Rationale

Adobe: Acrobat X, Dreamweaver (HTML, CSS), Captivate

Cisco: Quad, IWE, TelePresence, and WebEx.

Moodys Analytics: Risk Foundation Suite: Scenario Analyzer, Mortgage Portfolio Analyzer

Compuware: Change point. Cintellate.

Google: Apps, Smartsheet, Analytics, etc.

Misc.: Alfresco CMS, WebEOC, Omnigraffle

Operating Systems: Windows OS (<=10) | MAC OS X, iOS

PROFESSIONAL EXPERIENCE:

CEO, Business System Architect

Confidential

Responsibilities:

• Managing and designing the consolidation of enterprise matrices of Business Intelligence tools into a single internal facing solution with focus on Partners.
• Architecting a BI COE, Master Data Management, Cybersecurity, and BI Metadata dictionary & modeling to insure integrity of information (Input to Formula to Value data lineage) for all Reporting pertinent to Partner Ops.
• Managing reporting migration from massive third - party partner payment processor for Incentive Programs back to AP.
• Managing Readiness-Change Management ecosystem for an optimal viral adoption of new BI strategy and a tactical Partner Operations BI solution (internal and external facing data-driven management).
• Mocking-up BI artifact Prototypes of my visionary data-driven AI…Partners’ co-created velocity in Accruals/Revenue.
• Designing ubiquitous UX/UI BI cyber-secured self-service advanced analytics of E2E performance management of products, SLA services, advertising discretionary spending utilization…futurist measures and KPIs.

VP-Project Manager

Confidential, San Ramon, CA

Responsibilities:

• Managed and contributed to a “short fuse” $40 million sub-portfolio of eight (8) Federal Reserve Board and FDIC regulatory projects in the roles: Sr. PM, CM, and BA.
• Mapped enterprise CCAR submission layered business process-data flow in effort for a repeatable, calendar agnostic, 360-degree submission process view.
• Managed the identification, mitigation, and/or error-proofing of the CCAR program issues and risks.
• Co-led the reporting submission documentation project with E&Y to enhance an accurate methodology of assimilation/compilation of enterprise financials and reports (Capital Plan Narrative, Supporting Docs, modeling…)
• Drove master data management, data governance, co-design of new reporting data mart, and documentation of the E2E information architecture (FY-14A template(s) line item mapping through models and source).
• Developed lean enterprise PMO collaborative communication methodology with First Hawaiian Bank stakeholders.

Sr. Risk Business Analyst & Product Manager

Confidential

Responsibilities:

• Enhanced the confidential "Scenario Analyzer" product launch to seamlessly integrate with the Risk Foundation Platform, econometric models, etc.
• Increasing velocity by developing content for a custom agile “blend” methodology, emphasizing on minimalist UX designs which covertly drive new lean financial institution business processes (best practices) to meet regulation.
• Led and instituted both internal and external partner/customer interfacing seamless communication framework of channels to co-design and co-drive both business and technical requirements (including a channel into regulatory agencies to “best” understand auditor areas of concerns and/or lessons learned for reporting). 50% increase in accurate business value and time to develop iterative versioning.
• Designed finance/risk industry worldwide products and features:
• Mortgage Insurance/Pool Insurance business intelligence and auto-calibrated portfolio rebalancing due to economic shock scenario simulations, add seamless integration with Mortgage Portfolio Analyzer application.
• Balance Sheet Allocation forecasts with BI>AI tabular reports (beta) to auto-adjust every line item out of Severe Risk…to run macro-economic simulators and loan-level models for estimating probability of defaults, loss given defaults, prepayments, credit risk severity, and capital adequacy for regulatory compliance reporting (Dodd-Frank, Federal Reserve CCAR, Basel, etc.).
• Industry first regulated Model Inventory (catalog) enterprise document management system.

Sr. Business Systems Analyst (NERC)

Confidential, San Francisco, CA

Responsibilities:

• Enterprise process reengineering of IT infrastructure & Bulk Energy System enhancement for Cyber and Physical Security NERC v5 program compliance (Federal Mandate); role covers PLC, SDLC, IT roadmaps to meet regulation.
• Enterprise requirements elicitation (traceability matrices, business cases) within tight CISO project schedule, whereas I specifically focused on DW and BI stack vulnerability assessment, drafting roadmap inclusion of Master Data Management and Data Governance teams for inadequate data hygiene increased security risk.
• Drafted a Business Operations-IT PMO structure and workflow for synchronous aligned Lean Six Sigma, SDLC and NERC CoE. CIO and CISO strategic dashboards and tactical scorecards prototyping delivered with focus on NERC requirement WBS burn down and forecasted rolling budget.

Project Manager & Sr. BI Analyst (Marketing)

Confidential

Responsibilities:

• Quickly assessed the failed implementation-adoption of a vendor SaaS-based Cognos BI/DW stack with built-in limited capability and overpriced change management dependency from the implementation and SLA vendor.
• Designed and developed for a client specific strategic best practice Business Intelligence, customer insight program framework (MS PowerBI) - enterprise-wide adoption of processes, governance, security,, and mobility.
• Authored strategic and tactical methodologies for holistic Marketing Analytics with a new matrix of users/technical skills and functions. Defined two strategic insights: Business Intelligence and Marketing Intelligence, which have subfunctions that provide a 360-degree view for CRM with pre and post campaign metrics/KPIs (customer life-cycle). Program encompasses redesigning lean processes, have seamless process transition between user groups, transparency, and tightly integrates into the hybrid SAS-Cognos technical architecture to lead the industry in Performance Management.
• Enhanced user experience and functionality of the Campaign Management Tool (Salesforce.com) in agile SDLC, with emphasis on testing and change management ().
• Supported Data hygiene of the young ~6TB Marketing Data Warehouse/Mart for Big Data plans (~20 source systems).

Sr. Business Systems Analyst/PM

Confidential, San Jose, CA

Responsibilities:

• Designed delightful UX in parallel to reengineering business processes for existing Enterprise non-ERP custom applications. Planned, organized, prioritized all SDLC activities (agile & waterfall) by eliciting as-is/to-be business processes for the error-proofing (data integrity) of eight operational applications and three crafted VP level apps.
• Led, created, and guided BSA/Devs (8) in correctly/accurately defining both functional and nonfunctional requirements by user stories and use cases (from UI to DB tables), flow charting, and ad hoc measuring of metrics for optimal design.
• Innovated successful business/technical solutions, deterring massive costs from both scope creep and informal/broken processes for my portfolio: Storage Management (forecasting/claiming TB’s), Travel Approval (SVP), Real Estate (Lease Management), Business Continuity Management/Disaster Recovery (SharePoint ‘13), IT S/W-HW Inventory Manager App, BMC Remedy Apps (Custom), Legal Org (SharePoint ’13), and Automated Shipping Request tool.

Sr. Business Funct/Process Analyst/PM

Confidential

Responsibilities:

• Cross-functional process reengineering by extensive requirements/specifications up and down-stream from world-renowned Scientists to Accounting (functional and technical) in order to begin a thorough build of a knowledge base.
• Created functional requirements and managed vendor in implementing Alfresco Document Management System for interdepartmental (thirteen Divisions) and cross-BU (Finance, Legal, Safety, Security, IT, HR, Medical ICD10) transparency, collaboration, and metrics driven business process management. I innovated custom best-practice PLC/SDLC hierarchical documentation to support a lean and governed CMM framework by metadata…Federal, State, City regulations, Six Sigma tools, Business-System Flows (Omnigraffle/Visio), activity-based costing, mistake-proofing tables, user-interfaces, test plans/scenarios, maintenance and change plans, policies/SOPs, material.
• Delivered twelve disparate system solutions (GIS, WebEOC, …) for system consolidation and business process automation projects as well as internal tool enhancements by quickly navigating and documenting end-to-end process landscapes. Enabled substantial cost deterrence (~$250k annual labor cost deterrence) for each project for customers/stakeholders to meet and exceed the Safety Division strategic budget cuts and a goal of a consolidated information system architecture (collapsing/retiring ~55 disparate systems and applications) by effective definition and innovative BPR.
• Co-managed the standing of a PMO and roadmap with team of 2 Sr. BAs/4 BSA: schedules, deliverables, milestones, communication plans, budget, priorities, vendors, etc. Instituted and achieved Level 2 of the CMM - Operations.

Sr. Business Analyst/PM (Storage Services)

Confidential

Responsibilities:

• For VP of Operations, role was deep analysis to identify metrics/KPI’s for leadership dashboards to illustrate and provide both drill-down and on-demand worldwide Service Product Portfolio performance (big data). Provided insightful data mid-project of an Oracle 11g OBIEE/R12 integration effort (OM), which was instrumental in allowing greater than 50% YoY revenue growth; creating a “world-wide” backlog of the portfolio. Analysis led cross-BU enhancements for fixed pricing models, Product metrics granularity near real-time, and marketing strategies.
• Supported the process reengineering for IAAS integration roadmap of Oracle BI, Compuware Changepoint PSA, Microsoft Office, and RoamBI after cursory review of SWOT for architecture.
• Performed inferential statistics (DMAIC) to effectively design dashboards and reporting that quantify new seamless business process performance and an information systems architecture that aligns to the iterative development of the custom ERP which tightly yet flexibly enhances all "as-is" and "to-be" use cases.
• Project managed and conducted the daily data analysis and reporting (meetings) of all offices from Poland to Hong Kong to capture and measure all Global Solution Services projects and ensure deliverables were met.

Sr. Business Systems Process Analyst/PM (Pricing/POS)

Confidential, San Jose, CA

Responsibilities:

• Led productive weekly status meetings with stakeholders (BA/PM) to review and document issue logs, risk mitigation strategies, changes to project plan, use-cases, risks, scope, and BRD (Designed and streamlined the POS pricing digital supply chain. Identified, contained, and consulted on a troubleshooting methodology with detailed documentation of use-cases) consisting of a deep-dive root-cause analysis of a global pricing and point’s miscalculation found in the SAP BW ERP by business process reengineering using Six Sigma tools and accurate interviews (Pricing, Supply Chain,
• POS-web/retail). Mapped and documented outpacing business logic to systems logic, participating in SAP upgrades, identifying multiple cascading process improvements as well as value-add of Subscription Service for Box-product.
• Authored Business Case and was ed to be Project Manager for the SDLC of a custom Pricing Audit Web-Enabled Tool, estimated hundreds of labor hours and tangible resources saved. Facilitating OCM. Created innovative and timely WBS, status reporting communication plans, resource requirements, change management summary, and risk aversion.

Sr. Business Analyst/PM (Marketing-Advance Services)

Confidential, San Jose, CA

Responsibilities:

• Project manager for designing and implementing both a functional and aesthetic redesign (web development) of an internal web tool displaying an integrated services launch roadmap. Co-led a business process improvement initiative for a dynamic and scalable reporting infrastructure that is both data-driven and provides cross-functional transparency in operations, finance, and marketing; forecasted and confirmed ~25% growth in services.
• Efficiently analyzed and reported on a ~$1.5 billion quarterly service(s) portfolio (big data) by innovating mapped performance metrics (Six Sigma), documenting gaps in marketing intelligence process (competition), and business intelligence frameworks for strategy, planning, and business governance. Designed and presented dynamic business charts and scorecards, identifying recommended metrics for conversion into KPI’s for channel, product, and.
• Project Manager for planning, analysis, design, and implementation of “Service Intelligence” Reporting (Canned reports, dashboards and scorecards) for strategic managerial readiness views. Designed a lean information system that drives “kaizen” business process reengineering, continuously reducing quantitative business analysis time. Led initiatives aimed at minimizing the sigma of the Finance-Marketing data delta by innovating new methodologies to capture, track, report, and forecast service demand metrics. Enhanced customer-driven go-to-market “readiness strategies.”

Readiness Program Manager (Systems)

Confidential

Responsibilities:

• Planned and analyzed all functional (business) and technical requirements for the upgrade to Oracle EBS (SD | OM) and IBM Cognos OLAP from IBM legacy mainframe ERP by process mapping, diagramming data flows, ETL planning, identification of data marts and data warehouse, and designing the user authorized dashboards and scorecards.
• Facilitated reduced project timelines by 50% within a six-month project period by implementing efficient and MRP/ERP solutions to global supply chain processes, producing cost deterrence in the multimillions of dollars.
• Led tiger-team on the successful increase from 83% to 98% of ~100 projects (staggered phases) to be on time, within scope, under budget, or less than the planned headcount.
• Led/mentored over 200 personnel of various clerical, mechanical, and electrical skill sets with the responsibility of maintaining equipment readiness (TQM of operational performance) of over 1,000 assets, P&L of ~$400 million dollars.
• Set leadership example by serving in combat performing three simultaneous logistical information system officer support positions in a developing nation (third-world) hostile environment, southern Philippines (Operation Enduring Freedom).