SUMMARY:

• PMP certified Project Manager with process in Agile SCRUM, CMMi, ITIL V3, Lean Six Sigma Black Belt, MSF and PSP with 11 years of IT industry experience specialized in Project management, Project estimation, Requirement gathering, Designing and developing solutions on Microsoft technologies. I am Certified NLP Practitioner (Certified by Richard Bandler).
• In - depth knowledge of various domains mainly Insurance, Banking & Finance, Oil, Gas & Petroleum, Telecom, Services, Media and Manufacturing
• Currently working as Senior Infrastructure Project Manager for IBM Corporation
• PMP certified project manager with outstanding skills in project planning, scheduling, execution, monitoring, resource balancing, Issue management, risk management, project tracking and project communication management.
• Ability to support multiple simultaneous small/medium/critical projects ranging from $100k to $4M in a matrix organizational structure.
• Experience of managing projects in global environments (AMER / EMEA / APAC) and coordinating / managing teams virtually and physically.
• Assimilates and understand internal customer processes and suggests alternatives that are more efficient.
• Excellent communication skill and provides timely and accurate project status reporting to various stakeholders.
• Coordinating, negotiating and motivating subcontractors, vendors and offshore resources in support of timeline and IT/Infrastructure project deliverables.
• Earned customer Satisfaction Summary (CSAT) score of 9/10 for exemplary project management. Successfully delivered project deliverables on time, within budget, and beyond expectations of project stakeholders.
• Effectively, motivating and mentoring onsite and offshore junior managers, engineers, developers.
• Superior coordination of steady state, deployment and implementations of IT infrastructure.
• Experience in change management process and work on budget/schedule according to change requests and maintain the traceability of change requests.
• Experience of handling projects thru Agile (SCRUM), six sigma and ITIL methodology
• Have technical knowledge of Microsoft Technologies (ASP.Net, SharePoint 2007/2010, SQL server 2000/2005/2008, Windows Server 2003/2008, Project 2007).

TECHNICAL SKILLS:

LANGUAGES: C, C++, and Assembly Language (8086 Processor) COBOL and COBOL for .NET, FORTRAN, Java, Shell Programming, Prolog, Lisp UNIX Network Programming and Internals, UML and Visual Basic .NET, C# .NET

TECHNOLOGIES: ASP.NET, Web Services, WCF, MOSS 2007, Project Server 2007, .NET framework 3.5, IIS 7, Microsoft TV (Mediaroom), MS-CCF,Rational Portfolio Manager

PROTOCOLS: X.25, HDLC, ISO-OSI, Sliding window protocol, Go back n ARQ, Stop & Wait

Protocol, TCP/IP, IPv6, TCP, UDP, BGP, OSPF and POP3

O/S: MS-DOS 6.6, Windows 95/98/XP/Vista/Windows 7, LINUX and UNIX

DBMS / RDBMS: FoxPro 2.6, MS-Access, Oracle 7.1(SQL), PL/SQL, Embedded SQL, MS-SQL Server 2000/2005/2008 and Sybase Adaptive Server 12.5

WORK EXPERIENCE:

Sr. Infrastructure Project Manager

Confidential

Responsibilities:

• Core infrastructure knowledge in managing Windows, Unix, RDBMS (Oracle,DB2, Sql server), Wintel, Middleware, networking, VM Ware, Thunderbird, Iseries projects. Have extensive experience in Oracle and DB2 database migration projects.
• Helping AGILE IBM community to build Agile Project management practices.
• Involved in various phases of project mgmt life cycle due diligence, project inception, project planning, knowledge transition, project budgeting, quality planning, Risk management, risk identification and mitigation, Issue tracking, communication planning, change management process, proposal and bid management planning, Status reporting, implementation planning, steady state planning, resource management, project execution and monitoring, Procurement planning, disaster recovery and project closing. Executing project’s as per IBM Global delivery framework (based on Lean and six sigma).
• Experienced in writing business proposals, vendor management, SLA management and DOU for steady state / flow thru operations with service delivery teams. Experienced in various project management tools MS-Project, MS-office, RPM and estimation methods using ROM, Function point.
• Experienced in budget planning, budget baseline and tracking for small/medium/critical projects, in resource planning, and development and maintain capacity management plan. Experienced in involving in process improvement, defect prevention activities and Global delivery process.
• Implemented AIX disaster recovery project for a business critical IBM customer, the project budget was $4M and involved 25 technical resources and 2000 servers in global environment
• Managed project for migration of Mainframe LPARs to Hardened floor for Power backup and around the clock support. Total team size for this project was 50 members that involve resources from IBM and AT&T. Total budget was 100K.
• Deployed customer LPARs in IBM GHO hosting environment in AMER, APAC, EMEA as per US federal regulations ITCS104 & ITCS300 compliance for SOX servers, DR servers, enterprise directory servers and network devices. The project is highly critical project and budgeted $4M and involved 25 technical resources and 2000 servers in global environment.
• Hosting /Migrating LPARS to IBM GHO hosting environment for IBM customer.1000 servers deployed successfully in record time.
• Managed Watson data centre Power shutdown, which involved yearly maintenance activity. 1000 Application owners are involved along with subcontractors from AT&T. Successfully able to shut down and make these time critical servers online in record time of 3 days.
• Implemented Big fix relays as per federal regulations for various banking customers in global environment and deployed consolidated servers. This project is involved 250 GNA and ISSI servers and 15 technical resources. The project is budgeted for $1M
• Implemented TCIM monitoring project in AMER, APAC, EMEA as per US federal regulations ITCS104 & ITCS300 compliance for SOX servers, DR servers, enterprise directory servers and network devices. The project is highly critical project and budgeted $4M and involved 25 technical resources and 2000 servers in global environment.
• Globally coordinate AMER, APAC End User Support (Help Desk) design, develop and implement the Service Request Automation Fulfillment process re-engineering
• Managed the $2M migration of core banking system from Sun to IBM p690 AIX/Oracle 9i platform. Key deliverable: roll out of online core banking system. Involved in project end to end and implemented the project.
• Manage Oracle Server Consolidation Project, which seeks to create an Oracle infrastructure based on current generation hardware, retiring and decommissioning existing non-scalable or legacy components. There are 140+ databases with various levels of Business Criticality and complexity. The project will gather information about each dB, the server it currently resides on and the Oracle version it is utilizing. With this information a new series of Oracle environments will be deployed to suit and individual negotiations with the Application/dB owners will commence to ascertain when and how to migrate the dB from its current status to the new environment.
• Managed the North American Baseline Project. The project deliverable is the upgrade and hardening of various UNIX servers to AIX 5.2. The overall goal is to bring all levels of the current North American datacenter to a standard patch level and build status so as to reduce complexity and support FTEs as well as increase vendor supportability of the environment
• Managed Data Center Migration program for IBM., involving 50 key project stakeholders. Systematized planning for migration, consolidation, and consolidation of multiple heterogeneous servers along with storage and network gear from Boulder, US data centers to Tier-III data centers.
• Supervised two DB Migration projects from MSSQL 2005 to Oracle 9i, 1 H/W Migration.

Agile Delivery Manager

Confidential

Responsibilities:

• Agile scrum experience, Strong technical skills and playing the role of Scrum Master in an agile environment.
• Anticipation and proactive tracking/recording/removal/escalation of impediments
• Responsible for reporting of risks, impediments, sprint and release progress
• Facilitating the team in identifying & managing interactivity dependencies within product development
• Facilitating the estimation of Product Backlog Items and other Scrum activities with an understanding of problem domain
• Proactively resolving conflicts between SCRUM Team and people and if needed escalate appropriately
• Responsible for time boxed (2-3 week) sprint planning and execution
• Gathering & disseminating project information on a regular basis, documenting team agreements, sprint plans, release plans, and retrospectives
• Facilitating team progress, with a focus on delivering business value quickly
• Protect the team from distractions by removing impediments at all levels of management.
• Building an AGILE/SCRUM atmosphere that encourages self-organization within the team.
• Encourage/Motivate the team to build re-useable elements and use engineering best practices with continuous integration, TDD, automated testing.
• Working closely with the Product Owner team to ensure requirements overall align with sprint, release, and product goals.
• Coaching/ teams on SCRUM and Agile methodology including PMF (Program Management Framework) within client processes.
• Facilitating the Daily stand up calls, Sprint Review, and Sprint Retrospective.

  Work with the SCRUM Product Owner team to measure and report team financials to the appropriate parties.

• Representing the SCRUM team to report project status and risks for the CMI/Governance process.
• Highlighting SCRUM team success within and outside the team and assist the Product Owner team to continually keep a sufficient set of stories defined and estimated

AGILE SCRUM Project Manager

Confidential

Responsibilities:

• Managed end to end delivery for esteemed Microsoft customers
• Allstate insurance for developing their paging, questionnaire framework for quote management system in their proprietary framework
• Managed end to end project for Oil Well Evaluation Surveillance testing system for Chevron infrastructure
• Managed project for infrastructure deployment of a banking customer to deploy their business critical WCF components to Microsoft environment in IIS7 for windows 2008
• Managed MOSS/SharePoint 2007 infrastructure Migration Project for Microsoft IPTV North America solution team to migrate their existing SPS 2003 servers to MOSS 2007
• Managed Microsoft Media room infrastructure Project for deploying the Microsoft Media room product to big telecom companies across the globe (AT&T, Bell Canada, BellSouth, TelMex, Reliance).This is Microsoft’s most complex product ever shipped.
• Experience of managing the projects thru Agile Scrum, agile requirement gathering, sprint planning, Sprint Backlog, Sprint retrospective, Sprint review, Sprint burndown chart
• Heavily involved with setting up recurring status meetings with the business, fielding questions from the business, as well as handling issues that arise from the business
• Anticipating issues and acting proactively to address potential issues
• Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
• Communicating the details of the project to both the business and technical teams from beginning to end of all projects. Communicate with other management, developers, product managers and technical support specialists on product issues
• Obtaining maximum value from Information Technology project management services and Utilizing organizational resources appropriately
• Management of key projects to ensure successful completion by Managing cross-functional interdependencies
• Improving processes to optimize performance and value over time
• Providing risk management and issue/problem resolution as required
• Managing multiple priorities and tasks as delegated and serve as liaison between technical and non-technical departments
• Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings
• Track and communicate team velocity and sprint/release progress and maintain process documentation
• Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility Support the Product Owner
• Product backlog maintenance, internal and external communication, improving transparency, and radiating information prioritization and resolution of defects/bugs Support the Product Team and assisting team with making appropriate commitments through story selection, task definition
• Participate proactively in developing and maintaining team standards, tools, and best practices Identify and remove impediments, prevents distractions
• Facilitate discussion and conflict resolution and empowering the team to self-organize

Sr. CONSULTANT

Confidential

Responsibilities:

• Developing Work Task Engine and underwriting engine for loan processing for a leading mortgage bank -HomeBanc Mortgage Corporation
• Lead a team of consultant for developing media and entertainment application for Nielsen EDI for processing their Box office gross collection and processing system