SUMMARY:

• Senior IT professional with extensive experience in Enterprise Project and Program Management, Infrastructure projects, Business Analyst, Solution Architecture, Scrum, Quality, QMS and Process improvement/management, Process Governance, Six Sigma, Quality Audits, ITIL, across IT industries in the USA and internationally.
• Adept in managing both onsite and offshore IT project teams across the globe to achieve client satisfaction.
• Provide technology leadership through adoption and implementation of new technologies to achieve process efficiency and organizational goals.
• Results - driven professional with extensive experience successfully managing enterprise business and technical projects in mission critical environments.
• Demonstrated ability to assimilate complex issues, resolve ambiguity, balance strategic goals with tactical realities, and create concise, executable plans.
• Mission Critical Project Management-IT Infrastructure as well as Application Services
• Leadership & Coordination of concurrent projects across geographically dispersed locations including offshore
• Definition & Deployment of Agile, Iterative-Incremental, Deliverables-Based Project Management Processes & Methodologies
• Infrastructure Project Management
• Business & Technology Alignment
• Change Management & Turnaround Leadership
• Business Process Reengineering
• Scope Definition, Requirements Gathering, & Project Planning
• Project Resource Planning & Management
• Contract, Vendor, & Stakeholder Management
• Project Risk & Quality Assurance Management
• Extensive experience of using business analysis and requirements modeling tools such as data flow diagrams, Relationship data models, XML modeling and business processes modeling
• Strong experience as Onsite BA Manager
• Review of Uses Case Diagram, Activity Diagrams and BA artifacts delivered by onsite BA team
• Agile Coaching at Program Level, Scrum Master, Iterative-Incremental Deliverable Based Dev, Sprint Planning, Sprint Review, Sprint Retrospective
• Strong experience in Stand up meetings, Rally Cleanup, facilitation of impediment removal

TECHNICAL SKILLS:

Methodologies: Agile/Scrum, Waterfall, Rational Unified Process (RUP), Six Sigma,SDLC

Operating Systems: Windows 7/Server 2012, UNIX, MS/DOS

BA Tools: Microsoft Visio 2007, Axure RP Pro 6.5/7.0, Balsmiq Mockups, UML 2.0

DB Tools& Languages: Microsoft Office 2010, MS Access, Microsoft Project, PL/SQL, SQL Server, Oracle 10g/11g, DB2, Visual Basic, C, C++, Java, Microsoft C# Dot Net

Web Development Tools: XHTML, ASP, IIS, ASP.NET, VBScript & Javascript, IBM Websphere Commerce Server, JSP Java Server Pages, .NET, Microsoft FrontPage, Mobile,TFS

Additional Professional Tools: JIRA Prtfolio, Change Point, Team Foundation Server (TFS), Salesforce, Adobe, Rational ClearQuest / ClearCase, Microsoft SharePoint, Mercury Load Runner, Quality Test Professional (QTP), WinRunner, Mercury Quality Center, JTrac, Bugzilla, Informatica Power Center, Tableau, MS Project, JIRA, MS Project Office Professional and MS Word, Excel, PowerPoint, MS Project Server (EPM), Primavera

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Agile Project Manager

Responsibilities:

• Manage scope, risks, issues and timelines on assigned projects
• Manage key project initiatives including the development of detail work plans, setting deadlines,assigning responsibilities and monitoring/summarizing project progress on a timely basis
• Keep track of project financials, raise CR for additional budget/hours to finish the project
• Define and track project milestones while developing, maintaining, and reporting on an overall integrateddelivery plan that includes resource plans, contingency plans, and other related project management artifacts
• Plan and coordinate Production and Cert Validations
• Responsible for delivery plan that includes resource plans, contingency plans, and other relatedproject management artifacts
• Reporting the project progress to PMO, CIO, Director Host Inventory / Program Manager in a timely manner
• Agile Coaching at Program Level, Scrum Master, Iterative-Incremental Deliverable Based Dev, Sprint Planning,Sprint Review, Sprint Retrospective
• Strong experience in Stand up meetings, Rally Cleanup, facilitation of impediment removal, Backlog management

Confidential

Senior I T Manager

Responsibilities:

• Manage scope, risks and timelines on assigned projects namely Data Warehousing using Informatica,
• Interacted with a broad array of State, Corporate IT and supplier resources to ensure cloud infrastructureDecommissioning/recommissioning activities were properly planned, managed and executed to achieve cost savings .
• Managed supplier relationships to successfully solve complex technical infrastructure/IT asset issues resultingin minimal business impact and increased customer satisfaction
• Define and track project milestones while developing, maintaining, and reporting on an overall integrateddelivery plan that includes resource plans, contingency plans, and other related project management artifacts.
• Provide oversight to ‘Access Health Connecticut’ vendors and reporting the Program/Project/Operationstatus to Director IT Access Health CT in a timely manner
• Exposure to revenue cycle experience and healthcare payer, QA of 1095A forms
• Draft the Vendor Contracts and SLAs and tracking the SLAs in real time
• Monitor and manage Vendors vis-à-vis the deliverables as per the SOW and contract terms
• Manage the PMO office, track projects’ progress, create dashboard for weekly status meetings for CIO
• Appraise and provide oversight to Vendors’ Agile activities / Scrums/ Sprints for all developmentActivities
• Worked with JIRA Portfolio and Change Point, UI, Databases, Modeling
• Participate in Design reviews and Testing & Release initiatives. Implement business processes related tohealth insurance, in particular integration with health insurance carriers including EDI Processes.
• Leading & managing all 1095A efforts& related Releases, participate in Open Enrollment Meetings
• Strong experience/knowledge/SME on Advance Premium Tax Credit (APTC), Cost Sharing Reduction (CSR),Affordable Care Act (ACA), Medicaid and Medicare, Husky A, Husky B, Husky C Husky D & Children’sHealth Insurance Program (CHIP), Qualified Health Plan (QHP), Essential Health Benefits (EHB)Minimum Essential Coverage (MEC) & Modified Adjusted Gross Income( MAGI)
• Experience in Vendor and contract management exp, EBT, Advance Planning Documentation, Experience infederal programs
• Experience working with and preparing procurement documentation and managing project vendors
• Experience with PPM Tool, Microsoft Project, Documentum / Information Management
• PMP Certified manager
• Strong Vendor solution implementation experience
• Performed requirements gathering and analysis
• Develop and implement test plans to ensure successful delivery of a project
• Experience with data security and security standards

Confidential

Project/Program Manager/ /Agile Coach/Scrum Master

Responsibilities:

Responsibilities:

• Led Agile multi vendor project team of 75 to manage the onsite projects worth USD 10 million dollar per annum
• Provided oversight to Sprint Retro, Sprint Planning, Daily stand ups, Backlog management
• Improved CPI (cost per index) to 1.1+ and maintained SPI (schedule per index) above 1
• The Projects used developing the application and architecture utilizing Java 6.0, J2EE, EJB 3.0,JSF2.0,Hybernet 3.0, MySql 5.0, OOPS methodology, framework( SEAM) SOA & Web Services, Angular JS
• Driving the entire system development lifecycle including the analysis of specifications, conceptualand physical design, implementation, production roll out, maintenance & support
• Supervised and coordinated with 9 vendors for successful completion of the projects
• Analyzed metrics data and reported on project progress and other project specific information to seniormanagement, customer and other stakeholders
• Conducted risk management by identifying, monitoring and responding to risk
• The project used .Net, Mobile, TFS,Single signon,Ping Federate,IAM Identity access management
• Initiating change requests, Ensure change and release procedures & policies are followed for all changesmigrating to production, Incident Management (IM) as caused by release/change
• Facilitate change and release meetings inclusive of weekly reviews with the ED
• Mentored and guided the entire team and identified relevant needs
• Plan and execute major infrastructure/CLOUD projects viz new build, Network upgrades, server and storage clusters
• Interact with external and internal teams on infrastructure delivery
• Single signon, Ping Federate,IAM Identity access management
• Proven experience managing 3rd party vendor projects
• On Site Business Analyst Manager/Coordinator for offshore/onsite coordination
• Responsible for pushing requirements from Onsite to Offshore to enable various development streams in India
• Estimating and ramping up/ramping down resources during the Transition and transformation as well as
• Strong experience of using business analysis and requirements modeling tools such as data flow diagrams,Relationship data models, XML modeling and business processes modeling
• Hands on Knowledge of unit & integration testing and test case design
• Project used Java/J2EE Technology( EJB 3.0, JSF 2.0, Hybernet 3.0) Apache Tomcat Server 6.0 & Weblogic 7.0,MySql as DB server, Angular JS
• In depth knowledge and application of change management process including resources, scheduling, scope and risk management, worked as Agile Coach. Exposure to revenue cycle experience
• Responsible for RFC coordination from receipt to execution. This includes making sure RFC iscompliant, resources are assigned and RFCs are approved for all projects
• Provide RFC status Reports and Metrics through regular meetings to the upper management
• The project used .Net, Mobile, TFS
• Attend regional meetings and provide cover for Regional Engagement Leaders as required
• Manage scope, risks and timelines on assigned projects as well as managed key project initiativesincluding the development of detail work plans, setting deadlines, assigning responsibilities and monitoring/summarizing project progress on a weekly basis
• Worked on projects that required extensive knowledge of HealthCare Payer operations andMedicare and Medicaid services
• Agile Coaching at Program Level, Scrum Master, Iterative-Incremental Deliverable Based Dev, Sprint Planning,Sprint Review, Sprint Retrospective, Backlog management
• Strong experience in Stand up meetings, Rally Cleanup, facilitation of impediment removal
• Single signon,Ping Federate,IAM Identity access management
• Proven experience managing 3rd party vendor projects
• Led the Agile team of 30 to manage multiple projects including infrastructure, development, deployment andrelease management including change requests and emergency fixes for Government of Karnataka
• Coordinated between support, development, QA and deployment team; Defined and institutionalizedrelease process and procedures and implemented Agile/Scrum process as Agile Coach, Backlog management
• Ensured documentation of CRs/emergency fixes and their traceability to code, use cases and test results
• Baseline support / defects, enhancements & deferred defects.Monitor the resolution of Prod incident support,Performance fixes/ features
• Played the role of Agile Coach, led daily Standup Scrum Meetings ed “Bronze medal” by apex e-governance committee in India, Received s at SAARC
• Responsible for Corporate Governance-Has sound knowledge for Governance
• Set up L1, L2 and L3 Support to resolve end client issues, report progress to PMO/CIO
• The projects used .Net, Mobile, TFS
• Responsible for RFC coordination from receipt to execution. This includes making sure RFC iscompliant, resources are assigned
• Statement of Work (SOW) for the Request for Proposal (RFP)
• Participated in the creation, modification and execution of IT Infrastructure project tasks, including client/server
• Build, managed IT Infrastructure environment to support the processes, physical resources-facilities,hardware, and human resources-engineers, programmers, administrators, help desk, required to support the development, operation, and sustainment of IT applications
• Experience with PPM Tool, Microsoft Project, Documentum / Information Management
• Strong Vendor solution implementation experience
• Performed requirements gathering and analysis
• Develop and implement test plans to ensure successful delivery of a project
• Single signon,Ping Federate,IAM Identity access management
• Proven experience managing 3rd party vendor projects
• Led an onsite/offshore of team of 6 to manage the Process/Quality Assurance project in line with SDP-21 QMS
• Coordinated with onsite and offshore resources to ensure quality, perform risk management and
• Led an onsite team of 6 to manage Quality Assurance in the project
• Created Metrics and Quality Audit results dashboard, CAPA, QA Budget
• Conducted Quality Reviews and presented results to senior management
• Set up and implemented HP QA tool to conduct process audits in line with SDP-21 QMS/Process Framework
• Conducted monthly Quality Audits to ascertain process compliance and SDP-21 QMS Compliance
• Conducted Quality Reviews and guided teams towards continual improvement, Closing of Non Conformances

Confidential

Senior Consultant

Responsibilities:

• Led projects for CMMi level 3 implementation, QMS documentation, implementation and process consulting
• Trained teams in processes, conducted Reviews and Quality Audits and presented Process results to Senior
• Management, Establishing quality standards, Establishing product quality documentation system by writing andupdating quality assurance procedure
• Led continual improvement efforts, verifying the CAPA and closing the Non Conformances(NC)

Confidential

Project Management/Business Analyst

Responsibilities:

• Managed IT Application project for State Government of Maharastra for the revenue Department
• Lead the Finance & Payroll Application for Maharastra state Electricity Board right from the Requirements
• Lead the Customer module of generic but customizable Banking & financial Application Software from
• Experience of using business analysis and requirements modeling tools such as data flow diagrams,Relationship data models, XML modeling and business process modelling
• Knowledge of unit & integration testing and test case design
• Led and trained teams in processes approach and defined and institutionalized processes, defined the
• Conducted Reviews and Quality Audits and presented Audit results & CAPA to Senior Management

Confidential

Process/Quality Assurance Engineer, Production Engineer

Responsibilities:

• As ISO9000 Cell in charge handled the entire third party process of ISO9002
• Trained the entire organization of 200+ resources and the steering committee members on QMS
• Trained the internal auditors, made the audit plan and schedule and ensured quarterly internal audits areconducted as per schedule, conducted process / quality audits
• Presented audit results& CAPA/RCA to Management representative of the company
• Provided oversight to CAPA (corrective and preventive action) completion in accordance with ISO9002standards and led continual improvement efforts
• Used statistical techniques to identify root cause and remedy action
• As a Production Engineer providing oversight to Gear Box Machining and Vehicle Assembly Line.
• Meeting and achieving quality standards.
• Managing machine and man resources as to achieve production targets
• Liaison with Production Planning, materials, maintenance, quality and industrial engineering departmentsto ensure quality and quantity as per the production plan
• Vehicle road testing and final inspection

Confidential

Production Engineer/Quality Engineer

Responsibilities:

• As a Production Engineer providing oversight to Grinding and honing of bearing rings
• Meeting and achieving quality standards to manufacture 80% of Q66 Quality Bearings
• Managing machine and man resources as to achieve production targets
• Liaison with Production Planning, materials, maintenance, quality and industrial engineeringdepartments to ensure quality and quantity as per the production plan
• Used statistical techniques to identify root cause and remedy action