SUMMARY:

• Over twenty - five years of Information Technology experience. Including; Agile Scrum-Master, Project Manager, Application Development Manager, Systems Analyst, and Programmer. Experience implementing customer-focused processes using PMI, Agile, CMM and Six Sigma based methodologies. Industries include: banking & financial services, health care, insurance and telecom. Proven track record and demonstrated capabilities in software application development, support, portfolio management and budgeting.

TECHNICAL SKILLS:

Applications: - MS Windows, MS Office, MS Project, SharePoint, Knowledge Link, Rally

Languages: - JCL, COBOL, CICS, ASSEMBLER, BASIC, FORTRAN, PL/I, SQL, C, JAVA

Data Bases: - DL/I, ADABAS, DB2, PROGRESS, ORACLE, SQL

Networks: - Novell Netware/286 SFT & 3.X System Administration CNE level

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Project Manager

Responsibilities:

• Project Manager for an IT research team. Managed and tracked the research efforts of multiple researchers and projects. This included the in depth review, selection and test installs of open source governance tools and enterprise search engines. Facilitation of calls with Gartner, Forester and IDC analyst. Managing a prioritized request queue, the creation of white papers and setting up lab environments to install and evaluate software products. USAA is moving to an Agile/Scrum development environment.

Confidential

Sr. Project Manager

Responsibilities:

• Project Manager for multiple projects, including the conversion from one mortgage software platform to another. Worked on the business side of the migration planning out the conversion and then implementing a minute by minute conversion plan with three pre - conversion dry runs. Also assisted with the migration and business process review of some of the non-mortgage business functions from the Plano TX office to the Richmond VA location. Support documentation was kept in Knowledge Link. Defects were tracked using Jira.

Confidential - Dallas, TX.

Sr. Project Manager

Responsibilities:

• Project Manager for projects converting customer legacy program code and database environments to newer technologies to leverage both technology improvements and cost savings. One project was to convert a customer from Natural and Assembler mainframe applications using VSAM and ADABAS to COBOL applications using Oracle in a hosted environment. The other project was to convert the customers software environment and primary database from an ADABAS database to a DB2 database and environment. Tracked budgets and used MS Project to plan and monitor projects.

Confidential - Ft. Worth, TX.

Sr. Project Manager / Scrum-Master

Responsibilities:

• Project Manager for development of new Merchandising applications including, Same Day Flight Changes (SDFC) and Main Cabin Extra (MCE) seat upgrades. Worked with business members to analyze and refine requirements, then implement changes to design. Coordinated efforts of Java developers and testing team members. Performed the role of Scrum - Master using agile development methodology and the Rally software tool to track and report development efforts on eTicketing web based systems. Development artifacts were kept in SharePoint. Defects were tracked in Jira.

Confidential - Dallas, TX.

Sr. Project Manager

Responsibilities:

• Project Manager for team developing new java based web Pricing Application to be used during the RFP process for Pharmacy & Prescription Management bids. Worked with business representatives to review business process for improvements and determine requirements and design. Application included advanced pricing adjudication engine logic to prepare long term pricing information that could be calculated depending on potential contract length and multiple pricing/product variables, including generic, brand name and mail order pricing structures. Performed Scrum - Master role on the project using agile methodology and MS Project to plan and track efforts.

Confidential

Sr. Project Manager

Responsibilities:

• Assigned to Metavante Insight Development Team. Project manager and Scrum - Master for development of enterprise wide financial applications for a major banking client. Worked with the business analyst to determine requirements and design of system. Coordinated the efforts of the programing and software testing teams. Managed smaller projects for customer requested as well as in-house initiated enhancements to the web based Insight product. These projects included the transition of legacy screens and data to the Insight system and the development of a new Service Request Management system being added to the Insight product. Used both Agile and waterfall development methodologies to complete projects.

Confidential - Allen, TX.

Sr. Project Manager

Responsibilities:

• Assigned to Experian Decision Analytics, Solutions Delivery Practice. Managed various projects relating to the ScoreRight credit score simulator product. These projects included the requirements gathering and design of the application. Worked with technical teams to conduct the installation and modification of the product at multiple client sites as well as the complete redesign and rewrite of the product, incorporating web functionality with direct to consumer capability. Directed work effort of off - shore and off-site technical teams as well as on-site technicians and testers. Used MS Project to plan and track work.
• Worked with the Corporate Technology Planning organization at McKesson Healthcare. Tasked with interfacing with the Corporate PMO office to create and document the procedures for initiating, tracking, documenting and reporting on the organizations projects. Developed procedures for capturing and documenting work effort. Worked with members of the Planning team and various interfacing groups to implement workflows and procedures that would document and organize the efforts of the Corporate Strategy, Architecture, Design Engineering and Business Process groups with team members dispersed across the US.

Confidential - Houston, TX.

Sr. Project Manager

Responsibilities:

• Internal project manager for multiple Identity Management software installations on mainframe, UNIX, Windows and web based platforms for clients at various global locations utilizing both US and off - shore based resources. Responsible for interfacing with customers, resource allocation, project charter, scope, plan, risk, cost and communications plans using the principles of the Project Management Institute (PMI). Instrumental in improving company project management processes and procedures. Initiated the formation of a corporate PMO.

Confidential

Sr. Project Manager

Responsibilities:

• Project Manager / Scrum - Master for multiple software development projects. Responsible for all phases of the projects, Charter, Objectives, Scope, Roles and Responsibilities, Communications Plan, Risk, Assumptions, Constraints, Resource Requirements and Cost. The PM role involved considerable interaction with client management and user groups to manage scope creep to keep projects on track and within budget.

Confidential

AVP - Senior Technical Officer

Responsibilities:

• Managed the successful migration, enhancement and support of enterprise level custody support systems and global transaction routing systems from the New York offices to a new Dallas location. Both systems were successfully migrated without negative impact on operations, achieving a reduction in support staff and reduced run times by over 15%.
• Managed the support team that added new functionality to the custody system, TITAN II (“books of the bank”). This system provided back office support for all trades serviced by the Investor Services division. System managed the account records for sales and acquisitions, stock splits, end of day account “cash sweeps” and balance reporting.
• Managed the support team that migrated and enhanced the INFOLINK global wire transfer system using the SWIFT message format. The system provided fund transfers for all trades serviced by the Investor Services division.
• Assisted in the implementation of Capability Maturity Model (CMM) and Six Sigma methodologies for business process improvement and improved compliance for Investor Services organization. Managed preliminary projects to refine process.
• Mergers and Acquisitions technical team lead - Performed technical due-diligence and evaluation of company being considered as potential business acquisition. Incorporating analysis in JPMorgan bid proposal.
• Performed key role in development of Application Portfolio Management strategy. Focus: included application inventory, functional assessment, end-of-life analysis and portfolio rationalization of the Investor Services application and infrastructure inventory. Assisted with the development of risk management assessment. Efforts resulted in a 25% reduction in the number of applications required and consolidation of hardware requirements.