SUMMARY

• Close to 6+ years of experience as Business Analyst on large time boxed projects with strong domain knowledge in Mortgage, Financial and Healthcare industries.
• Experience in analysis in Mortgage industry and Financial Services.
• Excellent Business writing skills for Business requirements document, Functional Specifications, Systems Design Specification, and Systems Requirements Specification.
• Experience in using Data Warehouse Design, Analysis, Architecture,
• Experience in conducting JAD sessions, project meetings, and reviews and walk through.
• Professional experience in the sectors of Financial, Manufacturing, Telecom and E - Commerce.
• Experienced and effective in conducting/anchoring sessions during Requirement gathering/analysis phase. The processes include - JAD (Joint application design), Workshops and Brainstorming.
• Strong business experience in performing Gap analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements and Change management.
• Good knowledge of SQL/ PLSQL and DDL & DML to evaluate data across numerous tables within complex database models.
• Ability to work closely with the business partners to define and understand their needs and troubleshoot problems
• Actively used Joint Requirement Planning (JRP), Joint Application Development (JAD) and Rapid Application Development (RAD) sessions with Business users, SME’s and Stake holders alike in gathering requirements, collating and analyzing them to identify the real business need and facilitating the development of a customized solution which delivers maximum cost and usability benefit to the client and company.
• Supported in developing controls and procedures relating to transaction monitoring.
• Undertook quality assurance role of transaction monitoring.
• Conducted monitoring of AML-Anti Money Laundering exception reports.
• Reviewed all information acquired from pro-active suspicious activity reports.
• Established and implemented money laundering rules in transaction monitoring system.
• Extensive knowledge and working experience in converting business requirements into UML diagrams using Rational Rose and MS Visio and also managing and tracking those requirements.
• Experience in process modeling using Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams & six sigma.
• Extensive experience in producing documents like Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), Creating Request for Proposals (RFP), creating Requirements Traceability Matrix (RTM).
• Experience in developing and imparting pre and post implementation training, conducting GAP Analysis, User Acceptance Testing (UAT), SWOT Analysis, Cost Benefit Analysis and ROI analysis.
• Driven by creative ideas and backed by strong Analytical and methodical problem solving skills, identifying causes, corrective actions and providing innovative solutions, building strategic partnerships with senior business leaders and getting commitments to actions from individuals at all levels.
• Extensive experience on Excel, Word, PowerPoint, MS Project, MS Visio, Rational ReqPro and SQL.
• Highly motivated self-starter with excellent communication, presentation and interpersonal skills, can perform well both independently and with a team, always willing to work in challenging and cross-platform environments.

TECHNICAL SKILLS

Business Analysis Tools: Requisite Pro, Rational Rose, MS Visio, Clear Quest, Enterprise Architect (EA), Six Sigma

Databases & Languages: Oracle, MS Access, SQL, Java, Visual Basic 4.0

Methodologies & Standards: RUP, SDLC Agile, QA

Testing Tools: Quality Center, Test Director

RDBMS: SQL Server 7.x, MS Access 7.x, Oracle 9i.x

Operating Systems: Windows NT 4.0/XP/2000/ME/95/98, UNIX

Others: Adobe Photoshop, PageMaker

Microsoft Tools: MS Project, MS Visio, MS Office, MS Outlook, Spread Sheet, MS Access

Skills: Rational Unified Process, UML, UAT, Business Process Modeling, MS Visio, MS Word, MS Excel, PowerPoint, MS Project, MS Access, MS Outlook, SharePoint 2010, Visual Basic 4.0, Java

PROFESSIONAL EXPERIENCE

Confidential, Tampa FL

Business Systems Analyst / Senior Anti Money Laundering Analyst

Responsibilities:

• Prepared System Requirement Documents (SRD’s) after the collection of Functional Requirements from System Users dat provided appropriate scope of work for technical team to develop prototype and overall system.
• Identified the requirements on mobile portals and worked closely with UI team to map the requirements at the prototype level.
• Conducted JAD sessions and review meetings with product, stakeholders and SMEs to collect requirements.
• Closely worked with UI team to develop the prototypes for mobile portal and reviewed the same with stakeholders.
• Actively coordinated with Project Manager and AD Team Leads to come up with L0 and L1 estimates.
• Implemented processes dat analyzed and investigated on average 85 customers' individual accounts, businesses' accounts and personal records using data mining and accounting skills.
• Monitored and investigated suspicious accounts/Customers with mastery of Suspicious Accounting Reporting Software (SAR).
• Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.
• Implemented processes dat utilized accounts receivable sub-ledger for accounting and customer attribute reporting.
• Managed accounting close, accounts payable, and financial reporting for multiple clients.
• Investigated, Monitored and managed over 75 large accounts for suspicious activities on a daily basis.
• Strong reconciliation of sub ledgers accounts and the ledger accounts
• Reviewed Requirements & deliverables for delivery timeline.
• Worked closely with the SME’s and Risk Professionals to identify elements dat contributes to default risk. Interacted with Business users to understand the business rules involved in assessing counterparty diversification and data rules applied to trigger alert for RAG ratings.
• Designed the business requirement collection approach based on the project scope and SDLC methodology.
• Used MS Visio for Process modeling, Process mapping, Use Case Diagrams and Business Process flow diagrams.
• Created the business process model using MS Visio for better understanding of the system and presented it to Project Manager and other team members for validation.
• Established traceability matrix using HP Quality Center 10.0 to trace completeness of requirements in different SDLC stages.
• Performed initial manual testing of the application as part of sanity testing.
• Reported and analyzed all application defects, user issues and resolution status.
• Worked with AD team in resolving queries by maintaining a separate Query Tracker.
• Maintained a consolidated version of all the requirements in a Traceability Matrix sheet and same was tracked using Application Lifecycle Management 11.0
• Conducted research dat utilized internal and external public and private databases to compile a portfolio of information on funds transfer and or check instrument products/transactions.
• Assisted and provided information to support Suspicious Activity Reports (SAR) or equivalent for regulatory filing;
• Operational Risk and Business Banking Credit Service Control Analyst
• Provided consistent reporting and monitoring related to high risk accounts.
• Assisted in the codification of customers' accounts.
• Monitored and reviewed customer account transactional activities and made recommendations for further review or closure.
• Ensured dat regulatory, legal, bank and audit requirements are met.
• Utilized analytical skills to compile data, research and analyze financial and accounting information, cost saving opportunities, and streamlining and standardization of business, financial and operating processes.

Confidential, NY

Business Analyst

Responsibilities:

• Participated in various stages of data and requirement analysis for project needs.
• Extensively involved in every phase of the RUP process starting from Inception to Transition Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Lead team in iterative approach of AGILE development with all the teams members (Requirement, Development and QA teams) reporting to me for issue resolution and each iteration was 3 weeks long.
• Supported in developing controls and procedures relating to transaction monitoring.
• Undertook quality assurance role of transaction monitoring.
• Involved in JAD sessions to gather requirements, and to analyze the requirements.
• PreparedBusiness Requirement Documents (BRDs) for the new system after requirements analysis.
• Used UML to model business requirements and logically convert them to functional requirements.
• Assisted in PerformingGAP analysis (As-Is & To-Be) and supported full traceability for all the software artifacts.
• Assisted the Jr. Business Analystin writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams using Rational Rose.
• Organize requirements into high level Use Cases and low level Use Case Specifications and modeled them into UC, Activity and Sequence Diagrams using Rational Rose and MS Visio. Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
• Designed GUI: interface screens shots and mock-ups.
• Identifiedinternal and external system requirementsfor design and configuration set-up.
• Used Rational Test Manager to review defects in functional requirements.
• Active involvement in executing test scripts, and coordinatingUAT testing.
• Coordinated activities with project manager and various other teams using MS Project.
• Assisted in on-going process improvement efforts to ensure Test Planning, Execution, and Reporting is effective, efficient, standardized, coordinated, and integrated.

Confidential

Business Analyst

Responsibilities:

• Responsible for defining the scope and implementing business rules of the project, gathering business requirements and documentation.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
• Facilitated requirements, design and testing for workflow using Agile and UML
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to has a clear-cut picture of the project.
• Analyzed and verified system requirement documents and technical specification documents with business requirement documents.
• Executed test scripts, verified defects with expected result and logged defects.
• Actively participated in Test Plan review meeting, walk through and defect report meeting.
• Interacted with business analyst, system analyst and developers to resolve technical issues and software faults.
• Utilized existing internal processes and improved those same processes for software problem identification, escalation, and resolution and facilitated project team meetings.
• Continually reviewed and revised project processes to ensure accurate and timely results.
• Ensured dat Daily incremental process add/updates data to provide latest snapshot of data.
• The defects are logged through Quality Center and communicated with the corresponding people.
• Data Quality verification at the source is verified.

Confidential, Tampa, FL

Business Analyst

Responsibilities:

• Gatheird Business Requirements by Interacting with the Agents, Medicare and Medicaid Users, Business Users and SMEs.
• Tested applications and resolved complex problems throughout software development life cycle(SDLC), including preparing detailed program specifications.
• Addressed changes made to the Medicare & Medicaid program and created requirements mapping to dat of the system requirements.
• Executed business process analysisas -Issystem &To-Besystems & perform gap analysis.
• Facilitated Joint Application Development (JAD), sessions to identify business rules and requirements and then documented them for inter and intra departmental review.
• Identified systems & business processes dat impacted theICD10transition of coding structure.
• Documented high level Use Cases and derived detailed low level System Use Cases, functional and technical specifications.
• Analyzes business and user needs, documenting requirementsand revising existing systems.
• Documented and managed Business requirement and converted them into System/Functional Requirements Specifications (SRS/FRS). Also, manage changes, and prepared a Requirement traceability matrix (RTM) to manage requirements.
• Used the variation matrix, identified all service categories dat will be changed for copy/ coinsurances information, limits, referral/ auth, explanation codes.
• Extensive Analysis ofHIPAArules to in corporate in the Development of Utility application which is not HIPAA compliant.
• Adjudicated Medical (Professional and Institutional) and Pharmacy Claims in Claims adjudication and procedures, pay professionals and members, select Individual claims for payments, change the claims status of an individual payment to hold or release, create, print, or display explanation of benefits (EOB) for a member or explanation of payments (EOP) for a provider.
• Worked on ICD-10 coding standard to meet the HIPAA compliances.
• Responsible for mapping data attributes from existing client sources to the target reporting data model.
• Defined and analyzedtest cases, test scripts, bugs, interacted with QA/ development teams in fixing errors and conductedUser Acceptance Test (UAT).
• Organized requirements intoHigh level Use CasesandLow level Use Case Specificationsand modeled them into UC,ActivityandSequenceDiagramsusingRational RoseandMS Visio.
• While performing GAP analysis, worked with the respective SMEs to include the missing Benefit Services based on the Benefit Summaries as well as Group Contract.
• Involved in performingversion controlanddefect trackingactivities usingRational Clear Caseand Rational Clear Quest
• Provided technical and procedural support forUser Acceptance Testing (UAT).

Confidential, Tampa, FL

Business Analyst

Responsibilities:

• Conducted user interviews, gatheird requirements, and analyzed the requirements using Visio, Requisite-Proand also created functional requirement documents by interacting with the IT personnel and business users.
• Documentedtest cases during requirements gathering, analysis and design phases.
• Working experience in the Analytical CRM for health care customers and their custom data management by designing the new process flows for the existing system as well as for the enhancedsystem.
• Executed business process analysisAs - Issystem &To-Besystems & perform gap analysis.
• Exposure to HIPAA Compliance requirements and HL 7standards.
• Worked onEDI transactionslike834, 835 and 837 to identify keydata set elements for designated record set.
• Documented the user requirements intoFunctional Requirements Document(FRD) and Non-Functional Requirements Document (NFRD) for the development team to better understand the application requirements.
• Used Rational Clear Quest for defect tracking and managing the assignment reminders of defects to team.
• Applied RUP for software development and involved in the development of User Requirements Document (URD) and Functional Requirements Document (FRD) using Rational Requisite Pro.
• Engaged in different phases of SDLC of the project executing RUP methodology of iterative software developmentfrom Inception to Transition phase.
• Conducted JAD sessions with business units and stakeholders to define project scope, to identify the business flows and determine whether any current or proposed systems are impacted by the new development efforts.
• Adequate knowledge in Health Administration Claims processing (auto adjudication), COB, EOB/Drafts, Claims pricing and testing, HIPAA, enrollment, EDI, Medicare, Medicaid, CDHP (consumer driven health plans)
• Experience in Medicaid Management Information System (MMIS). Expertise in various subsystems of MMIS- Claims, Provider, Recipient, Procedure Drug and Diagnosis (PDD), Explanation of Benefits (EOB).
• Experienced in field mapping across all the modules from Legacy systems to JDE tables.