PROJECT Manager Resume

SUMMARY:

10 years of experience in leading and managing teams on end - to-end implementations and application support & maintenance projects.
Strong fundamentals and experience in Design, Development, Implementation and Project Management primarily in Business Intelligence and BFSI projects.
Project Scoping, Planning, Tracking and Closure with quality and risk management.
SOW preparation, Budget, Effort & Schedule tracking, Resource loading and leveling, Metrics based monitoring. (PMI certified)
Extensive experience of business analysis and requirement gathering.
Experienced in traditional as well as Agile project management methodologies.
Experienced in conducting product demo/presentations to senior management and customers.
Experienced in pre-sales support, worked on proposals, creating SOW, presentation decks etc.
Project Management:
Application Development
Data Modeling
Software Application Upgrade
Application Support & Maintenance
Business Analysis
Tools & Technology:
Oracle BI (OBIEE)
Informatica
Hyperion Interactive Reporting
Financial Reporting
Microsoft BI

PROFESSIONAL EXPERIENCE:

Confidential

PROJECT Manager

Responsibilities:

Stakeholder management, interacting regularly with customer stakeholders, providing updates, addressing concerns and resolving conflicts.
Manage the end to end services which include incident resolution, service requests, defects and enhancements.
Manage various development projects involving supporting applications.
Ensuring SLA adherence.
Project risk management, ensure that risks are identified and risk responses are planned.
Resource management, onboarding off boarding, competency management, performance management etc.
Providing service improvements like process time reduction, ticket reduction etc
Productivity improvement by using automation, SOP’s.
Profitability improvements by improving offshore ratio, rookie mix, headcount reduction.

Confidential

Project Manager

Responsibilities:

Managing and leading the project team
Developing and maintaining a detailed project plan.
Managing project deliverables in line with the project plan.
Managing project scope and change control and escalating issues where necessary.
Monitoring project progress and performance.
Providing status reports to customer and Wipro management.
Resource management, onboarding off boarding, competency management, performance management etc.
Productivity improvement by using automation, SOP’s.

Confidential

Onsite Coordinator/Project Manager

Responsibilities:

Collecting and managing requirements.
Managing customer and stakeholder’s expectations.
Managing and prioritizing project deliverables.
Managing project scope and change control and escalating issues where necessary.
Monitoring project progress and performance.
Providing status reports to customer and Wipro management.

Confidential

Project Lead

Responsibilities:

Lifecycle management of RFC (request for change) and Service Requests which includes capacity management, work allocation and monitoring, SLA management.
Requirement analysis and converting BR’s into technical requirements.
Competency management, organizing and imparting s for team members.
Managing initiatives like performance improvement, automation etc.

Confidential

Project Lead

Responsibilities:

Analysis of functional specifications and interacting with users to understand their requirements.
Involved in project effort estimation and creation of Project Schedule/Activity Plan.
Design of Data warehouse and Data model.
Design and development of ETL mappings using SSIS.
Design and development of SSAS cubes and SSRS reports for analytics.

Confidential

Onsite Lead/BA

Responsibilities:

Analysis of Business Requirement Document (BRD) and functional specifications.
Interacting with users to understand their requirements and converting them into BR & SR.
Involved in project effort estimation and creation of Project Schedule/Activity Plan.
Guiding a team of developers and testers in creation and testing of reports.
Facilitated Weekly Status Meetings and Senior Management review meetings with customer.

Confidential

ETL/Reports Developer

Responsibilities:

Loaded data to the GDW from multiple data sources such as Oracle, Text files etc.
Worked on ETL processes using Source definitions, Warehouse designer, Transformations, Mappings and Mapplets.
Created HR Analytical reports and Dashboards focused on details like, employment details, Appraisal history, etc.
Worked on performance tuning for ETL and reports.