OVERVIEW

15 years experience in project management, training, mentorship, and public relations. She is very proficient in gathering requirements, analyzing information, and creating alternatives and solutions for internal and external stakeholders. Ashlei is also adept at building and managing relationships across various organizational levels. She would welcome the opportunity to join the TEKsystems team in Bloomington in the role of Consultant Manager.

Summary of skills

• Requirements Gathering- Works to understand goals and objectives of communication of
• information for a specific purpose or to a particular audience
• Training-Strategic planning, creation, analysis, and delivery of materials to all audiences
• Customer Service- Excellent written and oral communication, and interpersonal skills
• Professional Presentations- Creates, edits, and delivers materials to all audiences
• Public Speaking- Communicates in a structured, deliberate manner with the intention to inform,
• influence, or entertain the listeners
• Methodologies- Project management methodologies utilized in current and previous positions, Agile Coach
• Mentorship- Facilitates success for new TEKsystems employees to State Farm by providing
• training and advice on job performance and expectations, and assistance with day-to-day issues
• Software Tools- Microsoft Office Suite including PowerPoint, Word, Excel, OneNote, and
• Publisher, Lotus Notes, SharePoint

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Motivated, personable business professional experienced in working in a fast-paced environment demanding strong organizational, technical, and interpersonal skills.

Project Coordination and Personnel Management

• Anticipated future opportunities for TEKsystems by providing business intelligence to multiple levels of management.
• Collaborated with management and resources to ensure positive sourcing outcomes for both the individual and enterprise.
• Workforce business analyst involved in forecasting potential business demands as well as facilitating the realignment of current employees to work needs.
• Track lead and project coordinator for multiple Systems projects for large Insurance client.
• Utilized advanced planning and coordination skills, and leverages business relationships in establishing placement of Systems Employees within State Farm
• Provided mentorship to both TEKsystems and State Farm employees.
• Collaborated with management to solve resource needs, often under strict time constraints.
• Provided regular status updates and reporting to management regarding resources, projects, risks, and issues.
• Helped facilitate and author Business Decision Documents.
• Acts as liaison between management and line-level employees to accomplish business objectives.
• Built credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Recommended improvements to existing business processes when appropriate.
• Coordinated multiple meetings with Leadership on projects to be presented.
• Gathered and defined requirements to establish goals and objectives of mentor and training program.
• Managed multiple projects while working closely with systems and business partners within State Farm to accomplish stated objectives.
• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives within specific time constraints.

Confidential

Communications Analyst/Specialist

Detail-oriented and resourceful in completing projects regarding training, project and personnel management, and public relations for the fifth largest county in Florida. Ability to use various techniques to gather and analyze requirements, while ensuring those requirements are clear, concise, and related to the project.

Personnel Management

• Researched content and conducted analysis of surrounding organizations to ensure competitive pay of employees.
• Supervised daily office functions when direct supervisor was not present.
• Exhibited the ability to communicate and negotiate on various levels with advertisers, corporate clients, government agencies and media contacts.
• Assisted in managing and coordinating over 2400 volunteers.
• Gathered requirements and defined objectives necessary for restructuring personnel requisites.

Training

• Served on a Human Resources committee in developing, modifying, and providing relevant employee relations training to all staff.
• Evaluated ethics, diversity, and policy and procedures annual training programs.
• Instructed over 50 classes for over 750 new members training on agency policies and procedures.
• Responsible for identifying, planning and executing needs for training, performance, educational programs, while locating and recommending available resources to attain organization objectives and enhance employee development of over 1800 agency members.

Public Relations

• Gathered Requirements and defined objectives of communications to be disseminated to the public.
• Researched content and conducted analysis of target audience to devise communication strategy.
• Presented over 200 educational presentations utilizing MS PowerPoint. Continually ensuring organization's information is current and relevant to event.
• Managed a community outreach project in partnership with Publix Grocery Corporation which saved the organization several thousands of dollars annually.
• Provided multiple communications delivered to over 1600 employees and over half of the 500,000 residents in the county.