PROFESSIONAL SUMMARY:

• Highly motivated IT professional with 7 years of experience as Business System Analyst, Data Analyst, and Software Developer in finance and insurance sector.
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of its various methodologies like Waterfall, Agile, RUP etc.
• Worked closely with project stakeholders, SME’s and staff to understand the requirements and analyzing specifications for new applications along with modification of the existing application.
• Extensive experience in requirements gathering, Surveys/Questionnaire development, Business Requirement Documents (BRD), Functional Requirement Specifications/Documents (FRS/FRD).
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• Excellent in performing GAP Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Strong facilitation skills in Use Case walkthroughs and requirements elicitation sessions and Change Control Board (CCB) meetings.
• Experience in Change Management and using Requirement Traceability Matrixes (RTMs).
• Proficient in creating screen mock - ups, wire frames, User Interface (UI/GUI), context diagrams, business process flows and developing Use Case Diagrams, Behavior Diagrams (Sequence diagrams and Activity diagrams) based on UML methodology.
• Strong understanding of system environments and Object Oriented Analysis and Design (OOAD) concepts: Generalization, Polymorphism, Encapsulation and Inheritance.
• Quality Assurance (QA) experience with developing and reviewing test plans, test scripts, test requirements, test cases, test reports, and using defect tracking tool to address bugs/issues as required by the project.
• Strong experience in conducting user acceptance testing and documenting test cases.
• Strong technical skills in SQL to extract data from database for data analysis and testing.
• Proven skills in helping to create entity relationship diagram, conceptual, logical, and physical data models.
• Software development experience using .NET Technologies, SQL SERVER 2008.
• Proven track record in project execution, project coordination, end-to-end project delivery, and refinement and enhancements using various iterative models within the stipulated time, resources and cost constraints

TECHNICAL SKILLS:

Business Tools: Power Designer, Rational Enterprise Suite, MS Visio, MS Project, MS Office

Methodologies: Waterfall, RUP, UML, & Business and Data Modeling

Operating Systems: Windows XP/NT/2000/Vista UNIX

Languages/Web Tech: C#, ASP.NET, HTML, XML, XML Schema, CSS

Testing Tools: Quality Central, Quick Test Tools, Silk Central

Database: Oracle 9i, SQL Server

PROFESSIONAL EXPERIENCE:

Confidential, Mount Laurel, NJ

Business Analyst/Data Analyst

Responsibilities:

• Conducted detailed and comprehensive Business Analysis by working with end users and other stake holders to identify the system, operational requirements, and proposed enhancements.
• Co-authored Business Requirements Specification (BRS), Use Case Specifications, Systems Requirement Specification (SRS) and Change Request along with the Business Group and the IT project group members in RUP environment.
• Worked closely with development team to verify that business needs are fulfilled and deliverables are met within specified budget, quality and time.
• Identified all necessary Business and System Use Cases from requirements, created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams
• Conducted JAD sessions at different stages to resolve conflicted issues among business users and developer.
• Developed System Requirement Specifications encompassing Functional and Non-functional requirements.
• Outlined security measures for accessibility and transmission of information.
• Applied a standard change control process in tracking defects originating from post- requirements phases.
• Developed plans for verification and validation of requirements at all levels so that developed software successfully fulfilled user expectations and business needs.
• Assisted the database designer in data modeling through ER diagrams to identify tables, attributes and relationships between tables.
• Wrote queries to verify the system functionality and provided users with the needed data and information during operational phase.
• Drafted test strategies and test plans to verify accuracy of the functionality, security, fault-tolerance, performance and successful system integration.
• Assist in documenting User Manual and facilitate UAT and provide follow-up to resolve the issues.

Environment: & Tools: RUP, Power Designer, SQL Server 2008, .Net, C#, Visio, MS Project, Quality Center, MS Excel, MS Word.

Confidential, Charlotte, NC

Business System Analyst

Responsibilities:

• Identified the areas for improvement by reviewing and analyzing the existing online portal systems
• Responsible for managing and maintaining relationships with clients as they pertained to new enhancements.
• Assisted senior business analysts in performing GAP analysis and documenting the Business Requirements. Functional Requirements and Non-Functional Requirements into Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Designed and developed Use Cases, Sequence and Activity Diagrams using UML.
• Created wireframes and prototypes of the new web interfaces to communicate the ideas to the business users and the management teams.
• Worked closely with the UI design and development team to ensure viability of new features to ensure proper functionalities of the complete system.
• Coordinated with project manager on project activities like preparing timelines for project delivery.
• Served as the primary contact for developers and other team members for Functional/Technical requirements Specifications throughout the project cycle.
• Developed test plan, test cases and test scripts for Integration Testing.
• Reviewed the Test Plan, test scope, strategy and objectives, schedules, deliverables and resource responsibilities for SIT and UAT testing.
• Provided guidance to the SIT and UAT testing team during testing phase for defect resolution.

Environment: & Tools: Power Designer, SmartDraw,, SQL, XML, XML Schema, MS Project, Quality Center,, MS Excel, MS Word .

Confidential

Business System Analyst

Responsibilities:

• Worked throughout the SDLC process, which included requirements, specifications, design, analysis and testing via utilizing RUP methodology.
• Prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD) by gathering requirements through detailed discussions with business users and Subject Matter Experts (SMEs) for the E-Service model.
• Closely interacted with designers and developers to understand the E-Service application functionality and navigational flow and kept them updated on requirement modifications to continuously improve and develop new features from existing web services to new.
• Assisted in developing a comprehensive and user-friendly online claims filing and monitoring system for the policyholders.
• Developed Use Cases and Data Flow Diagrams (DFD) for the online claims filing method.
• Organized and participated in Joint Application Development (JAD) sessions with claims department, development and testing teams.
• Participated in various meetings and discussed enhancements and modifications with business users and stakeholders.
• Performed GAP analysis and wrote application enhancement specifications detailing in scope/out of scope items, as-is/to-be process maps and critical test scenarios.
• Provided structured walkthrough to the developers to understand the Use Cases and worked with quality control teams to develop Test Plans, Test Cases and test scripts based on usability and functional performance criteria.
• Organized and Performed UI/GUI Testing, Functional Testing, Integration testing, Regression testing and provided support for User Acceptance Testing (UAT) for multiple iterations involving the entire User environment setup.
• Tested the application manually and worked with RTM with the Quality Center (QC).
• Participated in product release and deployment to end-users after successful development and testing of the product. Also participated in the end-users and creating documents.

Environment: & Tools: MS Visio, UML, RUP, MS Office 2007, Oracle 9i, Windows, Power Designer, Quality Center

Confidential

Assistant Systems Engineer

Responsibilities:

• Actively involved in the analysis and design phase of the system.
• Developed and designed User Interface Screens.
• Successfully completed the first phase of the development based on Waterfall Model.
• Successfully implemented the existing functionalities of the base IIMS product in more simplified model.
• Deployed in the SharePoint Environment to provide a smart and efficient content management.
• Integrating web services with the new system as the existing system had Oracle Database.

Environment: MS Visual Studio, .NET 4.0, XML, Waterfall, SQL Server 2008, MS Word, MS Excel.