Business Analyst Resume
Ashburn, VA
PROFESSIONAL SUMMARY:
- Senior UAT & QA & Business Analyst with Masters in Information Technology having over 11 years of experience in the field of IT. Actively participated and contributed in all phases of Software Development Life Cycle (SDLC) with expertise in test planning and management, Quality Assurance, User Acceptance Testing, Business and Requirements Analysis, Technical Documentation spanning the full cycle of product development design, and defect management. Business areas of expertise include Investment Banking, Retail Banking, Insurance and mortgage Industries.
- Proven track record in leading Quality Assurance teams from design requirement assessment to successful implementations. I have strong theoretical and practical knowledge of software quality assurance tools, methodologies, and techniques. Proven capability of coordination and management of QA process, design, development and implementation of solid test documentation.
TECHNICAL SKILLS:
Databases: - Oracle 9i/8i/10g, SQL Server 2000/7.0/2005, Advent, DB2
Testing Tools: - HP Quality Center 9.2, QTP 8.1, HP PPM, Clear Quest
Tools: - Microsoft Visio, MS Project, MS Word, MS Excel, PowerPoint, Toad, Putty, XML Spy, Share Point, Lotus Notes, IBM Rational Doors
Financial Mgmt Tools: - Advent Geneva, Pace, ePACE, Citrix SWIFT App, MLPrime, Informatica ETL, Morcom Reporting, BARS (Books and Records System)
Treasury & Cash Mgmt Tools: - TSLINK, JPM Access, Treasury Workstation, Insight, First Window
Insurance Industry System: - IBM Varicent / IBM COGNOS SPM
Business Object Reporting: - Crystal Report X-IR2, SAP BI 4.0
Methodology: - Waterfall, Agile/Scrum, CMMI, RUP, Risk based test, Test Driven development
PROFESSIONAL EXPERIENCE:
Confidential, Ashburn VA
Business Analyst
Responsibilities:
- Created report migration requirements for in-scope items.
- Performed detailed analysis of business systems to develop clear, concise and detailed scope and business requirement artifacts.
- Worked actively with technology and business SMEs to develop functional non-functional requirements
- Lead meetings with all the key stakeholders to enhance understanding of the AS-IS and future state of the reports.
- Lead JRD (Joint Requirements Development) working sessions to elicit and document requirements effectively.
- Provided on-going application support through the development lifecycle of the project.
- Reverse engineered business system requirements to meet key enterprise wide audit findings.
- Developed business process flows, activity diagrams, data dictionaries to further aid in developing and enhancing requirements
- Leveraged DOORS to develop project scope and requirements, added traceability links in DOORS to assist in developing RTMS.
- Lead Project and stakeholders review meetings for approvals.
Environment: IBM DOORS, Excel, Windows 8.0, Crystal Report Ver2, SAP BI 4.0, and MS PowerPoint
Confidential, NJ
Test Coordinator
Responsibilities:
- In collaboration with the other stakeholders, devise the test objectives, project test policies, test strategies and test plans. Test strategy document was created for QRM implementation of all the 4 Quarters Sprint test releases, providing Testing roadmap, role and responsibilities of varied business groups involved.
- Create test plan document for each individual components involved in Quarterly Sprint test releases like Input/Load, Valuation, Forecast and end user “business” reporting.
- Defined exit/entrance criteria.
- Coordinated test data development: data integrity, reuse, availability, planning, execution, and defects
- Formulated test plan and test activities for Input data required for QRM forecasting and planning.
- Created expected result sheets in excel to test the transformation logic used in ETL.
- Defined the defect management processes for the project.
Environment: MS-Office 2007, MS Outlook, Window’s 7, SQL Analyzer
Confidential, NY
QA Lead
Responsibilities:
- Suggested IT process improvements in change request process, review process and maintenance troubleshoot areas to help improve the Execution time.
- Mentor offshore QA team in all necessary areas
- Creating Test Plan, Test Estimation and test designing
- Work with Developers to identify gaps in requirements, reconcile requirements to developed product, and defect resolution
- Helped in identifying temporary tables and relevant data needed during Harness / Non Harness testing phase.
- Preparing and executing Test cases
- Conducting bug triage meeting with stakeholders
- Coordination of defects resolution meetings with business stakeholders, program managers and test team
- Status reporting to business through different test metrics.
- Coordinated reconciliation and explanations of mismatches and discrepancies during Production Dry Run parallel test of Varicent system with incumbent system.
- Reviewed UAT test conditions for compliance with documented requirements, advised on clarifications and changes where needed.
- Notified UAT teams of end-to-end release schedules and of UAT timeframe in scheduled releases
- Gathered test data and test account creation requests, communicating same to onsite and offshore QA teams for test account creation, tracked status of data/account creation and coordinated delivery to UAT teams in time for UAT phase, notifying UAT teams of QA defects or environment constraints that impacted creation of test accounts and test data
Environment: IBM Clear Quest, MS-Office 2007, MS Outlook, Window’s 7, SQL Analyzer
Confidential, Whippany NJ
Test Lead
Responsibilities:
- Attending requirements and design meetings, review and analysis of requirements and design documentation.
- Coordination with SME’s on requirements, functionality, project overview and risks.
- Leading 3 to 4 QA resources on site and overseas.
- Used HP Quality Center to provide manual testing for the current application / project or any other assigned application.
- Create test data schemas for XML interface test and massaged XML messages with XML spy to fulfill testing needs.
- Build up SQL queries to get data from both source and destination and to compare them in the test bed.
- Worked on implementation off fixed income securities like paydown and variable rate bonds in Geneva.
- Formulated UAT Plan based on User Requirement Specification for Operation team application OCW to ensure realistic and adequate exposure of the application to all reasonably expected events.
- Analyzed business/functional requirements and system design documents to write test plan and test cases for the GUI, functional and integration testing.
Environment: HP Quality Center, MS-Office 2007, MS Outlook, Window’s XP, XML Spy, Putty, DB Artisan, FTP Core
Confidential, NY
Sr. QA Analyst
Responsibilities:
- Involved in analyzing business requirement, studying the application and collecting the information from developers and writing the test plans.
- Analyzed specifications and collecting the information from developers and based on business requirements, written test plans for the application. Developed and executed test cases for the application and extensively participated to prepare test procedures.
- Gathered Test Input Data including Pre-Condition data and expected results and test cases were documented in Test Plan Module of Quality Center.
- Applied testing methodologies like Regression, Integration, System, and User Interface testing to develop application.
- Involved in full testing development life cycle including writing test preparation, test requirements, test cases, and collecting test data for various test cases, test scripts, executing tests and documenting test results. Performed functional testing for new release enhancements.
- Performed testing across multiple platforms, browsers, and environments, which includes system, Testing, functionality testing, and user acceptance testing.
- Conducted regular meetings to plan quality activities, review quality data, and report/review non-compliance issues.
Environment: HP Quality Center, MS-Office 2003, MS Outlook, Window’s XP, putty, Core FTP
Confidential, NY
SQA Analyst
Responsibilities:
- Validated both activity & position extracts and reports against data stored in Data Warehouse
- Analyzed Business and Functional requirements to create the following deliverables
- Test Plan
- Test Scenarios / Test Cases
- Test execution workflows.
- Post product support documentation
- Manipulation of test data / files, to create comprehensive test beds with XML.
- Verified ETL logs to pinpoint the problem with extraction or Load of test data.
- Validation of test results using complex SQL queries and Stored Procedures.
- UseFix Protocol and XML messagesto understand various message types. Read and understand the FIX and XML logs to identify issues.
- Massaged differentFIX messagefor testing needs. FIX protocol trade messages were played in test environment to mimic Prime Services clients trade activities.
- Used QTP to create positions on test account to be used in various sub projects and QTP was used to do regression test on web based reporting portlet MLPrime GUI functionality
- Analyzed program logs to assist in isolating defects.
- Ensuring full traceability for all requirements by utilizing Quality center’s Release, Requirement, Test Plan and Defect module.
- Author Test metric reports for Upper management review.
Environment: HP Quality Center, MS-Office 2007, MS Outlook, Window’s XP, HP PPM, Toad, XML Spy, Putty
Confidential, NY
UAT Analyst
Responsibilities:
- Formulated UAT test plan based on user requirements and use cases to ensure realistic and adequate exposure of the application to all reasonable events.
- Analyzed design specification document and gathered information from developers. Based on business requirements, wrote test plans for the applications. Developed and executed test cases for the applications and prepared test procedures.
- Gathered test input data including Pre-Condition data and expected results and test cases were documented in Test Plan Module of HP Quality Center.
- Prepared User acceptance Test strategy document and set up test environment for UAT and Parallel Runs to prove the new system against the current system.
- Conducted regular meetings to plan quality activities, review quality data, and report/review non-compliance issues and prepare progress reports of testing for Merger Integration Organization.
- Conducted UAT testing to make sure Cash monitoring and reporting tool Chase Insight functionality was as per the BRD.
- Performed test activities to verify ACH, Wire, account transfer, cash reporting (day floating number) on Chase Access Online system.
- Testing was done to make sure all the upstream and back end system changes are not visible and impacting frontend clients and users of treasury management applications of Chase bank.
Environment: HP Quality Center, MS-Office 2000, Lotus Notes, Window’s XP.
