SUMMARY:

• PMP Certified and Certified ScrumMaster
• Project Manager with Waterfall and Agile methodology experience
• Managed cross functional and diverse project teams
• Managed development teams
• Managed projects using PMI (PMBOK) methodology
• Experience managing various stakeholders
• Strong customer focused deliverables
• Proven ability to continuously improve organizational processes and procedures
• Track record of leadership, project planning and delivery for IT and various projects
• Ability to empower and coach projects to produce successful results
• Conflict management, budget and vendor management
• System design and deployment, strategic planning, leadership and coaching
• Strong written and verbal communications skills
• Purchase and negotiate contracts with value - added resellers (VAR)
• Experience with enterprise group management
• Experience with System Development Methodologies (SDLC and SCRUM)
• Strong system analysis and design skills
• Telecommunications technologies & standards (WAN/LAN, Internet routing, OSI and load balancing
• Industry standards, models, and best practices (ISO 9000, IEEE, CMMI, IETF, ITIL, SCRUM, DMAIC)
• Strong Microsoft Office Skills (Word, Excel, PowerPoint, Visio)
• Windows 2003 and 2008 deployment and migration
• Microsoft Project
• Microsoft Sharepoint
• Ability to adapt to a constantly changing environment
• Experience with ERP Software selection and deployment
• System integration using RAD and ITIL methodologies
• Six Sigma quality control using DMIAC methodology

TECHNICAL SKILLS:

Operating Systems: Windows 7, OS X Maverick, OS X Yosemite, Beta tester for OS X Yosemite

Networking: Windows Server, Active Directory, Novell, UNIX, JavaScript

Hardware: Apple, Compaq, Dell, HP, IBM, Toshiba

Databases: Oracle, PeopleSoft, MS Access

Software: Mac (Pages, Keynote, Numbers), Microsoft Office Suite, Microsoft

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Developed project charter and gain formal approval of the charter
• Developed project management plans for all knowledge areas
• Network and infrastructure project for Healing and Hope 4 Homeless
• Used Microsoft Sharepoint for document management, forms and as an inventory tracking tool
• Used Sharepoint to report project status to upper management and various stakeholders
• Recommended ERP software for customer needs and deployment of ERP software
• Do RFP and RFQ and procurement documents
• Managed the project according to the project management plans
• Mange project using company existing processes, procedures and historical information for planning, estimating and monitoring and controlling the project
• Managed project using progressive elaboration and lessons learned to continuously improve projects processes and procedures
• Monitor and Control project using Microsoft Project for tracking project status and to show status to upper management
• Integrated network with inventory and tracking systems
• Integrated network and telecommunications including mobile devices and tablets
• Managed project using project constraints to control scope, cost, time, schedule,
• Manage project risk by continually monitoring factors that increase project risk and having stakeholders identify risk
• Managed project teams of seven to ten members
• Managed over 45 internal and external stakeholders
• Managed stakeholders expectation by continually communicating with stakeholders
• Saved company 35% in production costs by streamlining inventory tracking process
• Increased profits by 40% over two years period by creating online sales process
• Measure project work against the project management plan and making adjustments for future variance
• Continually monitor project scope to help eliminate project scope creep
• Evaluate the impact, identify options, to get project change request formally approved and customer buy-in of change request to assure customer satisfaction
• Formally closed out projects, updated lessons learned and gain customer sign-off of project deliverables

Project Coordinator

Confidential

Responsibilities:

• Achieved project integration for multi-language programming
• Managed project for new landing pad software for Disney
• Managed project using Agile methodology
• Experience working in media environment
• Created communications plans for global and virtual project teams
• Managed help desk tickets for the IT team on project related issues
• Resolved file upload errors and provided customer service support for Disney partners
• Managed landing pads for large data integration and media file transfers
• Communicated with the team on file upload progress and potential upload problems
• Managed project using agile methodology

Project Manager

Confidential

Responsibilities:

• Managed Student Resource Center and Classroom Renovation projects
• Managed systems integration of PeopleSoft and Oracle deployment projects
• Managed IT and Telecom projects using waterfall methodology
• Managed stakeholders and stakeholders expectation
• Sharepoint was used to show workflow progress to avoid duplication of completed tasks
• Managed project constraints to successful bring project within scope, budget, and schedule
• Ensured quality and customer satisfaction by communicating with stakeholders
• Managed project risk, scope, time, quality, cost, resources and customer satisfaction
• Managed project team by creating work breakdown structure and getting team buy-in
• Managed co-located and virtual project teams
• Managed multi teams working on different projects
• Integrated VoIP telecommunication projects using Cisco and Avaya technologies
• Integrated Cisco routers in cloud based storage and wireless technologies
• Planned and managed wireless deployment and remote access VPN projects
• Managed Windows 7 and Office 2007 and 2010 deployment projects across the enterprise
• Managed virtual project teams
• Planned, coordinated and controlled cross-functional projects within production environment
• Managed large data migration to cloud computing services
• Managed intranet and extranet platforms
• Integrated PC and Mac platforms
• Managed and coordinated campus systems integration projects
• Provided technical support for University of Phoenix remote users
• Managed IT deployment projects Student Resource Center and Smart Classrooms