IT Supervisor Resume

SUMMARY:

Knowledge Transfer Plans Time Management
Strategic Planning & Presentations
Team Motivation Active Listening
Management of Personnel Resources
Oral Communication & Competencies
Career Objective: Dedicated and experienced manager with over 16 years’ experience and knowledge. A professional, flexible, creative, and service - oriented individual who thrives on challenges.
IT Project & Team Management Contract Negotiation
Applications Experience:

Microsoft
SharePoint Visio
MS Project Project Server 2010
MSOffice - Word, Excel, PowerPoint, Outlook & Publisher

PROFESSIONAL EXPERIENCE:

Confidential

IT Supervisor

Responsibilities:

Currently manage key projects and provides leadership to project managers and quality team.
Provide guidance and support to project managers to ensure projects are within budget, scope and timeline.
Provides leadership to project management and IT Quality teams Oversee the development, implementation and monitoring of key IT projects.
Manage resources, consultant and projects with MS Project Server 2010.
Help the project managers understand PMIbok (Project Management Institution).
Utilized Project Management tools for project report - MS Project, Project Server 2010.
Work closely with Business analyst in gathering requirements, scope, goals and objectives of key projects.
Work closely with quality assurance team on the success and evaluation of key projects.
Meet with Executive staff and provide weekly updates on key projects.

Confidential

Project Manager

Responsibilities:

Continue to deliver increasingly complex IT projects for multi-department municipality on time and within budget.
As senior project manager, responsible for meeting goals, establishing time-lines and maintaining budgets.
Responsible for every aspect of on-going key projects at any given time.
Unutilized capacity planning skills to keep projects on tract and viable.
Personally selected, trained, analyzed and motivated large project management teams (15+).
Capacity planning/review - to ensure adequate resources, adequate numbers and a motivated team.
Direct team, consultants and sponsor to identify project business requirements.
Select vendors, then evaluate and rate performance.
For the Procurement Division, developed procedures to streamline vendor negotiations.
Develop specific Knowledge Transfer plans to assess project team skill set requirements/ needs.
Meet one-on-one with departments to discuss their wants and needs for their day-to-day business needs.
Gather high-level requirements, objectives and goals.
Conduct requirements gathering with employees.
Analyze and refine business and functional requirements.
Create test scripts from requirements for end-user testing.
Responsible for the development configuration documentation for .
Participate in gathering business processes for the SOP (Standard Operations Procedure).
Provide for user acceptance testing, train the trainer and end-user.
Participate in system test plan for projects such as: unit, security and integration testing of the different environments to include: Test, QA and Production.

Confidential

Programmer/System Analyst

Responsibilities:

Currently pursuing PMP (Project Management Professional)
Presenter' Program
Consensus Building Toolkit Program FMS HCM LUSI KIVA EPM SOA Adoption Call Test Case Test Script Fit Gaps Assess Gaps Use C Management Workforce Service Delivery Talent Management HR Analytics Asset Lifecycle Management Credit-To-Cash Financial Control and Reporting Financial Analytics Governance Risk and Compliance Procure-To-Pay, Travel And Expense Management Treasure Management Additional Applications for Financial Services Additional Public Sector Catalog Management procurement Connection Financials Procurement and Spend Analytics Purchasing Services Procurement Strategic Sourcing Supplier Contract Management Administration and Security Integration And Service Oriented Architecture Application Development PeopleSoft Applications Portal End User Productivity gains information technology software Quality Assurance client-server People Code metadata Configurable network computing UNIX cloud computing settlements supplier connection project-centric project costing grants project billing project management expenses

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