SUMMARY:

• Overall 6+ years of strong experience as a Business Analyst working in the Software Development Industry specializing in requirement management, documentation, and project coordination. Possess outstanding client interaction and relationship management skills.
• Experience in business process engineering and management of requirements through the Software Development Life Cycle (SDLC) and SDLC Methodologies like Waterfall Methodology, V - Model, Rapid Application Development (RAD), and Agile Software Development.
• Responsible for managing and maintaining relationships with clients related to new enhancements, GAP analysis, current progress, and understand their current expectations.
• Knowledge in Developing use case diagrams, activity diagrams and sequence diagrams to help business users and developers understand the process.
• Gathered client requirements and documented them as functional design specifications and system documentation..
• Played a key role in communicating with the clients and gathering requirements while working with the Project Management team on specific client customizations.
• Communicated designs through interactive prototypes and served as a liaison between business and engineering teams.
• Proficient in MS Project, MS Excel (Spreadsheet Modeling), MS PowerPoint.
• Excellent analytical and communication skills that are required to effectively work in the field of applications development and maintenance.
• Planning/scheduling experience involving both HW and SW.
• Experience in writing Business Requirements Document (BRD) and Functional Requirements Document (FRD).
• Excellent business writing skills in writing Business requirements documents, Use Case specifications, Functional Specifications, Test cases, Test plans, GAP analysis, Traceability Matrix, Workflows and Unified Modeling Language (UML) diagrams such as Activity diagrams and Sequence diagrams.
• Excellent skills in organizing and facilitating Joint Application Design (JAD) for developing functional specs and for requirement Analysis, risk analysis, systems adaptability validation, and feasibility studies with various stakeholders to identify business critical and high-risk areas of the application.
• Proven capabilities in managing multiple, aggressive timelines and schedules.
• Excellent presentation and organization skills.
• Actively involved in developing, executing and managing User Acceptance Testing (UAT)
• Ability to meet deadlines and handle pressure coordinating multiple tasks in project environment. Strong communication, business understanding, critical thinking and analytical skills
• Crucial with strong leadership skills and flexible in work schedules.
• Participated in and contributed to ‘As-Is’ and ‘To-Be’ Process Modeling Sessions, and create business process models and performed GAP Analysis
• Excellent skills, facilitation, power point presentations, maintaining performance metrics and communicating to users
• Experience in handling off shore requirements and working for different time zones and ensure application is correctly developed as per functionalities
• Involved in project management using MS Project.
• Experience in all phases of Software Development Life Cycle (SDLC) aspects including Requirements Analysis, Design, Development, Testing and Deployment.
• Worked extensively with Microsoft Excel (Macros, VLOOKUPS, and Pivot Tables). Proficient Microsoft Word, Power Point, Access, Visio.
• Experienced working in Agile methodologies (Scrum)

TECHNICAL SKILLS:

Methodologies/Frameworks: Waterfall, Agile, SCRUM, Usecase Diagrams, Sequence Diagram and Activity Diagram

Version Control & Defect Tracking Tools: ClearCase, ClearQuest.

Document Processing tool: MS PowerPoint, MS Word, MS Excel, MS Project, and MS Visio

Workflow Tools: MS-Visio, MS-Project 2002, MS-OFFICE.

Testing Tools: Test Director, QTP

Requirement Management Tool: MS Office

Project Management Tool: MS Project

Presentation Tool: MS PowerPoint, MS Excel, MS Visio

PROFESSIONAL EXPERIENCE:

Confidential, Chicago

Business Analyst

Responsibilities:

• Drive PLRB, PRD, FR and scoping with Tech team and Pdm..
• Key liaison between the business and technical teams in terms of assisting the translation of business requirements in an agile method of development.
• Facilitated the brainstorming sessions and JAD sessions to drive out the functional business requirements.
• Responsible for setting up weekly meeting and walkthrough’s for project updates and to detect bottlenecks and devise a plan to handling the bottlenecks.
• Collecting and analyzing data enabling successful program execution. Particular focus will be on building, maintaining, schedules, metrics and dashboards for the program.
• Responsible for providing skilled planning/scheduling support and leadership.
• Create plans & schedules to deliver content/features per the agreed upon Plan of Record (POR).
• Worked closely with Program Managers and engineers to assemble highly credible integrated schedules in a complex development environment. These schedules must comprehend all relevant risks resulting from staffing constraints, dependencies, general integrity of schedules, etc.
• Maintained the above plans in a routine update process. Work closely with engineers, both local and offshore, to manage the detailed schedules.
• Created and maintained necessary metrics and dashboards to indicate program status and risks.
• Maintain Plans in MPS, Weekly Tracking and Reporting including internal/External dependency updates.
• Focal Point POR updates.
• Assigned groups with weekly/monthly tasks needed to ensure completion of project by maintaining accurate Staffing Model and resource assignment.
• HW Ordering and Tracking as per Tech team requirements

Environment: Windows XP, MS Office Suite (Word, Excel, Access, PowerPoint, and Outlook), MS-Project, Share Point and Visio.

Confidential, Chicago,Illinois

Business Analyst

Responsibilities:

• Gathered and analyzed the requirements and converted them into User Requirement Specifications and Functional Requirement Specifications for the designers and developers to understand them as per their perspective
• Performed GAP analysis of AS IS and TO BE systems and modeled them for better understanding of the business process
• Gathered and analyzed the business requirements for each release to prepare the Business Requirement Specifications
• Experienced with the planning and estimation of the project effort and coordinated with PM with the development of project plans and timelines
• Work with Test team about the product behavior descriptions contained in the BRS to derive Test plans, cases and procedures.
• Worked with the technical development team to deliver a system to meet the Business needs
• Involved in development of application using AGILE methodology
• Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements and documented them in a format that can be reviewed and understood by both business people and technical people
• Used MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, and Project) for project tracking, documentation, and presentation
• Created Traceability Matrix to ensure that all the requirements are covered by the test cases using Mercury Quality Center

Environment: Windows Vista, Microsoft Office SharePoint 2010, MS Office, Agile, MS Project MS Access and Mercury Quality Center.

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Facilitated collection of functional requirements from system users and preparation of business requirement documents that provided appropriate scope of work for technical team to develop prototype and overall system
• Played a pivotal role in JAD sessions helping to develop detailed solutions and documented the Functional and System specification requirements
• Gathered and articulated Business Requirements from User Interviews and Synthesis those requirements into technical specifications
• Analyzed Business Requirements and created Use Cases, Use Case Diagrams, Business Flow Diagrams and Work Flow Diagrams for applications and created Activity Diagrams using MS Visio and created conceptual model, behavior diagrams
• Conducted walk through sessions for Business Requirement Document (BRD) and Use Cases to discuss certain issues with stake holders, Architectures and Design & development teams and also did GAP Analysis
• Participated in meetings with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking.

Environment: MS Office Suite (Word, Excel, Access, PowerPoint, and Outlook), MS-Project, Share Point and Visio.

Confidential

Quality Analyst

Responsibilities:

• Generated a streamline process to understand the various steps in the loan lifecycle and desired functionality of the new system by interacting with users, management, SME (Subject Matter Expert), stakeholders, lenders, underwriters.
• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Identified, researched, investigated, analyzed, defined opportunities for business process improvement, documented business processes and initiated efforts to make improvements.
• Prepared Business Requirement Documents (BRD) and convert business requirements into functional specifications.
• Conducted and participated in JAD sessions with stakeholders and system users to collect the software requirement specifications (SRS)
• Used Rational Rose and UML to produce models like context, use case, sequence, activity etc.
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.

Environment: Windows 2000, Oracle, Rational Rose, Clear Case, Clear Quest, MS Office Suite (Word, Excel, Access, PowerPoint, and Outlook), MS-Project, Share Point and Visio.

Confidential

Program Analyst

Responsibilities:

• Gathered user/business requirements, generated business models.
• Created user requirements document for companywide reports by communicating with end users and developers.
• Drive all Technology Planning, Staffing and Execution.
• Worked on Business Requirements Document, functional Specification document and Use Cases. Performed Impact Analysis. Created Activity diagrams using MS Visio
• Conducted effective requirement analysis ensuring that behavioral, structural models, dynamic models and control models are used appropriately
• Prepared Templates of Business Requirement Document, Functional Specification Document, Use Case Template
• Worked Closely with Users and Sponsors gathering Business and Functional requirements, also working closely with Development team, Test team and UAT team. Reviewed Systems document, Test Plan and Test Cases

Environment: Share-point 2007, MS Visio, MS Project, MS Word, Windows XP, MS PowerPoint.

Confidential

Jr Business Analyst

Responsibilities:

• Acted as a liaison between the business units, technical teams and support teams.
• Create business requirements document, project plans, system requirement specification document and delivering project reports.
• To work proactively within the team environment and take initiative and also function independently to contribute to the team's progress
• Clarified business requirements and performed gap analysis between goals and existing procedures resulting in better plant utilization leading to increased productivity of about 10% for consecutive months.
• Maintain checks from master field accounts according to procedure, input and code vendor invoices for accounts payable, and contact vendors to ensure payment is collected in a timely manner.