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Business Analyst Resume Profile

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Professional Skills:

  • Operating Systems: Android, iOS, OS X, Microsoft Windows, UNIX
  • Business Applications and Media Development: Microsoft Office Word, Excel, Project, PowerPoint, Publisher , iWork Pages, Numbers, Keynote , Adobe Creative Suite InDesign, Photoshop, Illustrator, Premiere , After Effects, Dreamweaver, Flash Professional, Fireworks, QuarXpress
  • Enterprise Architecture and Business Modeling Tools: COBIT, Enterprise Architecture IBM Rational System Architect, Sparx Systems Enterprise Architect, Zachman Framework for Enterprise Architecture, Oracle BPM, Aurea/Savvion Plus ER/Studio, Visio, Axure RP, SmartDraw, iGrafx Process
  • Enterprise Tools: Legistar/ConTrack Legislative Workflow Management Suite , InForum Gold ERP , Infor Lawson ERP , TRIM Context ECM , WebCT, Blackboard, Moodle, eLeap, Adobe Captivate, Articulate Rapid eLearning, Lectora LMS , Oracle CRM, HP Application Lifecycle Management ALM
  • Enterprise Infrastructure Tools: Access, Blackbaud, Oracle 8.x-11g, Tableau Desktop 8, Business Objects/SAP BI , Avid DDMS-DDME, ArcGIS, ArcInfo, ArcIMS, ArcSDE, ERDAS IMAGINE Geospatial Data Authoring System Crystal Xcelsius, Visual Studio

Professional Experience:

Confidential

Qualex Consulting Services

Qualex is a Virginia corporation providing computer programming and consulting services to Confidential

SAS EBI Business Analyst

  • Identify, assess, and document requirements for in-scope development work and changes. Participate in design and tool assessment conversations assist in User Acceptance Testing detailed functional specification, data mapping and other related implementation functions related to a new tool. Post implementation, assume business direction of the tool with the technology teams.
  • Interacts extensively with the KYC due diligence teams, as well as the project management and information technology teams within CBB and reports to the Business Analyst and Reporting Manager as part of the CBB Regulatory Operations group.

Key Responsibilities:

  • Liaison between the lines of business and the Development team
  • Analyzes business requirements to understand the business needs and to determine how their applications can best functionally fulfill those needs.
  • Combine knowledge of what the business wants with knowledge of how the systems are built and used, in order to create functional designs across applications.
  • Create and maintain a common framework that allows the creation of reusable technologies in a service oriented technology organization, coordinating with application and infrastructure technologists.
  • Using the SAS EBI tools to present data in a variety of formats customized reports using templates, Excel/data files, dashboards to enhance analytic effectiveness that helps drive fact-based decisions.
  • Using iGrafx Process analysis tool for visualizing, modeling and managing the Digital Analytics and Business Insights infrastructure Integrated Customer Data Warehouse for Enterprise Reporting Green Plum for Advanced Analytics, Modeling and Digital Self-Service Reporting Hadoop for Data Storage and Discovery Multiple Digital Source Data Clickstream, Digital Transactions, Text Banking, Digital VOC, Digital Marketing, Digital User Profile, Alerts, Social, Visitor ID xRef Non-Digital Data Branch, IVR, Call Center, ATM, Spends, Customer Profile .
  • Ensure Transactions Insights Development Process/Workflow Scoping Estimate, BRD Review/Planning Estimate, HLAD Review/Create DABI FDN, Code Development/Approve QA Test Plan, Post Development Workflow/Analyst Validate . Exposure to Analytics and Reporting Tools: Tableau, SAS, Pentaho, Text Analysis, Hive, PIG, Adobe Insight and DoubleClick.
  • Assist in UAT preparation and execution.
  • Design appropriate controls to ensure strong data quality.
  • Understanding of Agile Methodologies.
  • Experience/understanding of business process re-engineering and business modeling concepts/methodologies CMMI, BPM, TQM, BPR, CPI .
  • Experience working in a large scale Data Warehouse.
  • Experience with implementing process improvements across multiple teams.
  • Awareness of the business and IT strategy.
  • Experience setting up testing scenarios.
  • Responsible for coaching and mentoring less experienced team members.

Confidential

Downs Renewables International

Confidential is a multi-disciplinary effort between Downs Renewable International, Inc. and Florida International University's School of International and Public Affairs' Global Energy Confidential DRII and its subsidiaries intend to research, produce, market and distribute algae derived biofuels, bioproducts and biopower cultivated through efficient, sustainable, and proprietary methods. Using environmentally clean technologies, DRII will initially produce and sell high demand products that will advance energy security, reduce dependence on imported oil, provide environmental benefits and create economic opportunities across the State of Florida and internationally. DRII will advance energy security through efficiency, diversification and sustainability by informing and educating diverse audiences about the economic, political, business, environmental and security realities of energy achieved through conferences, research, internships, and biofuel production and delivery.

Senior Enterprise Systems Analyst/Business Data Analyst

Responsibilities:

  • Provided full life cycle analysis for implementation/integration of various bioenergy and GIS systems.
  • Oracle BPM: Analyzed client requirements, including meeting with clients/vendors to identify needs as well as facilitate internal/external meetings/workshops to confirm requirements, review BPM architecture and design and implementation of roadmap of BPM projects US, South America and Asia .
  • Analyzed business processes and procedures to identify changes required as a result of new regulations, developments or enhancements and developed prototypes to showcase conceptual solutions.
  • Designed GIS Workflows and used ModelBuilder for GIS analysis projects Analysis process review to support decision making .
  • Project Manager/Business-Data Analyst for product development of third party interfaces.
  • Team leader of 3 Business Analysts, 1 Developer, 1 Technical Writer, 2 Data Analysts.
  • Developed business, user requirement and functional specification documents software needs analysis including design of database tables that feed the development process.
  • Able to elicit, capture and translate business requirements into system functional requirements.
  • Inventory, understand and document all the characteristics of process flows, data flow and data mapping for and in-between various biorefinery and GIS systems.
  • Assisted JAD sessions for data lineage, mapping and analysis.
  • Researched issues via databases using Oracle PL/SQL and provided recommendations on optimizing workflows to include the latest technologies and applications.
  • Managed all outside vendor relationships as well as support outsourced programming.
  • Conducted testing, research and documentation of resolutions for issues that arise or new development related to interfaces.
  • Communicated with department managers, vendors, clients and development to ensure design accuracy and appropriately set expectations.
  • Developed test plans, including documented test cases, test data requirements, and expected results for user acceptance testing.
  • Executed test plans, document results, and work with development staff to correct issues.
  • Supported development of client documentation and release notes.
  • Provided application and product subject matter expertise to staff members and clients.
  • Managed tasks and priorities, and document project status and issues.
  • Assisted all other Business Analysts with technical questions, research and design.
  • Helped technical teams provide business projects a fast and direct bridge to the cutting edge of relevant external information technologies and expertise provides best practice advice, guidance and recommendations in their area of expertise.
  • Provided expertise in location-based GIS/RS to manage infrastructure and assets water, wastewater, and storm water distribution tracking, collection and drainage networks for algae cultivation in advanced biofuel production and biorefinery management.
  • Engaged in a variety of special projects, including assisting in the design and implementation of new innovation processes.
  • Collaborated with researchers, research support services personnel and IT providers to deliver complete research automation and blended/integrated learning solutions.
  • Participated in the identification, development and implementation of research laboratory work process improvements.
  • Confidential is comprised of six disciplines: Nursing, Athletic Training, Communication Sciences Disorders, Health Services Administration, Occupational Therapy and Physical Therapy. With more than 1,800 enrolled students and more than 9,000 alumni serving throughout South Florida and the nation, FIU CNHS is worlds ahead helping the undeserved and vulnerable, creating leaders to face the nation's healthcare challenges, providing multi-cultural solutions for learning and practice, embracing technology for learning and research in education, engaging communities to actively care for people during the learning process and pursuing innovation to solve problems and create opportunities.

Project Coordinator/Business Analyst

Responsibilities:

  • Conducted meetings and discussions sessions with stakeholders of different health sciences disciplines in CNHS to elaborate on the business drivers, vision and mission, high level requirements and project objectives.
  • Developed and executed project work plans and revised as appropriate to meet changing needs and requirements.
  • Oracle BPM: Used Oracle Process Composer for Process Simulation and Analysis to create and customize business processes, optimize process design before deployment, and evaluate process using real enterprise data Travel, Workshops, and International Healthcare Partnerships to name a few . Created the as-is business process flow of the Lead Research Management of individual health sciences discipline and the to-be business process flow for the Lead Research Advisory application reading out of consolidated DW as a consolidated Lead Research Management system. Leveraged business user-friendly form designer to quickly create process UI from Oracle Process Composer. Developed UI for mobile devices from Oracle ADF Mobile.
  • Committee involvement: coordinated activities of the Deans, Chairs and Directors DCD committee, presented reports at DCD meetings and participated in activities of the Associate Deans committee.
  • Coordinated VIP access and high-level tours and events of the Simulation Teaching and Research STAR Center and the Human Performance Lab for patient care experience and research through advanced technology.
  • Led BI and dashboards development and trained core executive users. Used Oracle BPM Business Activity Monitoring to monitor the events from processes and other external applications in a unified, real-time dashboard.
  • Involved in defining the scope and defining business rules of the project. Also involved in gathering business requirements, doing gap analysis and documented them textually or within models.
  • Identified and validated high potential business opportunities for stakeholders and developed customized business strategies that are aligned with corporate strategic objectives.
  • Prepared annual events budget and provided the Budget Director projections for future needs and expenditures.
  • Acted as liaison between end users and technical team to address issues and recommend solutions.
  • Assigned work and designated responsibilities evaluated discharge of such duties and recommended to the Dean changes in administrative procedures.
  • Provided analysis, understanding and business perspectives on many operational issues.
  • Coordinated international partnership in healthcare academic programs and research, i.e., with Oman, Saudi Arabia, Puerto Rico, Jamaica, Mexico, Haiti, to name a few.
  • Prepared detailed data analysis report for existing system and performed data validation for as is and to be system Beta product and Performed root-cause analysis for data issues.
  • Documented data flow diagram and work flow for each of the batch process feeding to the master database.
  • Prepared comprehensive test strategy, testing plan, test cases, execution plan and migration plan for each of the component.
  • Involved in UI, requirement and data modeling sessions and developed data flow diagrams.
  • Assisted with data analysis and migration planning of large scale SharePoint roll-out.
  • Interfaced with clients and conducted presentations around project kickoffs, requirements, governance and other related tasks.
  • Performed the reviews for all the test deliverables.
  • Worked closely with top University officials in all matters within area of assigned duties.

Confidential housed with the Small and Medium-Size Enterprises Center of Excellence SMECE established by the College of Business Administration at Florida International Confidential the USAID funded John Ogonowski Farmer-to-Farmer FTF program, all comprising the Knight Ridder Center for Excellence in Management at FIU. The Confidential is a multi-disciplinary effort supported by FIU's College of Engineering's Applied Research Center ARC , the College of Business Administration CBA and the School of International and Public Affairs SIPA . The focus of the GESF is to first, inform and educate diverse audiences about the economic, political, business, environmental and security realities of energy. Second, through conferences, research and publications, the Forum hopes to act as a catalyst for the public and private sectors to develop a diverse portfolio of commercially sustainable alternative fuels, many of which will be renewable and based on new technologies.

Project Manager/Business Analyst

Responsibilities:

  • Liaison officer for GESF, SMECE and USAID FTF Program. Familiarity with USG regulations and international programs.
  • Gathered key business information conducting interviews and workshops and created business, functional and data requirements documents, BPM architecture, design and implementation roadmap, and reviewing data from multiple sources, understanding its meaning, and determining trends and areas of concern.
  • Used Oracle BPM Process Composer to create and customize business processes in a Web-based tool, stepping through the business process in order to validate the business flow, business rules, and associated forms from Process Composer.
  • Responsible for the implementation of enhancements for the Knight Ridder Center for Excellence in Management Data Warehouse - KRCEM project Oracle/PeopleSoft .
  • Participated in Joint Application Development JAD sessions to design Data Flow Diagrams DFD's for the different phases of requirements.
  • Oracle BPM Process Workspace and Monitoring Dashboards: Responsible for the KRCEM dashboard to track all funds that were given out and what they were used for.
  • Led two teams on different projects: 4 Business Analysts, 2 developers, 2 technical writers, and 4 data analysts.
  • Validated quality of existing data and performed gap analysis by comparing current state data with future business requirements and enhancements.
  • Developed UAT test plan, test cases for specific business requirements, PL/SQL test scripts to test business/functional requirements, executed test scripts, documented test results and escalated issues/defects found during testing to project team.
  • Analyzed ETL jobs and mappings to document the existing business rules and transformation logics.
  • Performed continuous software demos with end users to capture additional changes and feedback before final deployment of BI software applications.
  • Helped to create operations document and knowledge transfer to operations team.
  • Assisted with other conferences and projects including leading the coordination at FIU for the Florida Network for Global Studies FNGS and its collaborating institutions at the University of South Florida, University of Florida, University of North Florida, and University of Central Florida. A U.S. Department of Education-sponsored project in the Business and International Education Program researching the potential for small businesses in Florida to export alternative energy products and services in the Dominican Republic and Panama.

Doral Academy Charter High/Confidential

Doral Academy Charter School opened its doors in 1999 within the growing city of Doral. Serving over 2,800 students in grades six through twelve from across the county, Doral Academy is unique and superior because it is a public school with a private school feel. Doral Academy is creating a true learning community. As a school, Doral Academy embraces high academic standards with the belief that all children can succeed Doral Academy accomplishes its mission by: Committing to student achievement and the opportunity to grow academically as a result, graduation rate of 99 exceeds both local and national standards Continuously improving its facilities and providing students the latest in technology and instructional materials Securing a highly qualified staff.

Responsibilities:

  • Prepared Math study material for the classroom including interactive learning, textbooks, workbooks and group exercises.
  • Organizing coursework for multiple courses at a time.
  • Involved in organizing and be in charge of examinations.
  • Engaging pupils in the class in stimulating discussions.
  • Carrying out assessments of students work.
  • Monitoring the performance of pupils in my class and providing encouragement to those who need additional help.
  • Assisted in organizing school events like trips, sports events, graduation, etc.
  • Organizing and participating in staff meetings.
  • Responsible for lesson planning, delivering, marking of work.
  • Preparing classes and delivering engaging, coherent lectures.
  • Planning, setting and assessing homework.
  • Utilized reading strategies to aid pupils learning of math and differentiated learning techniques to prepare pupils for FCAT assessment.
  • Instructed six periods of 165 pupils and proctored FCAT testing.
  • Enforcing the schools behavior policy.
  • Promoted interest in mathematics and facilitated pupils learning as a mathematics teacher.
  • Assisting pupils to develop their social, emotional and behavioral skills.
  • School scored A in Performance for 2007-2008 Academic Year.
  • Confidential is a consultancy and technology solutions company helping clients in the public and private sectors to maximize their investment in business and IT change. ITLM C optimizes technology and business performance through consultancy, technology solutions and specialist skills and resources. It aims to improve performance by harnessing the most effective combination of people, structures, processes, systems and technology and its services cover the full project lifecycle from strategy, through implementation to solution delivery.

Senior Business Analyst/Project Manager

Responsibilities:

  • Responsible for overall implementation of projects starting from requirement gathering to final deployment of the ASP Applications in production providing ERP/CRM/GIS/ECM and LMS demo to the CIOs, CFOs and other Senior Management officials of local government in Miami-Dade County, other FL county/local governments and partnering universities.
  • Formulated IT enterprise architecture plans, BPM architecture, design and implementation roadmap, estimated costs, and ensured projects met strategic needs.
  • BPMS Savvion BusinesManager: Business Process Consulting, Implementation, Integration/EAI, Production Support Maintenance Services using Savvion Process Modeler, Savvion Process Asset Manager and Savvion BPM Studio: Identified opportunities for improvement through a diagnostic review of current business processes, systems, and internal controls and determined whether they added value and contributed to profitability.
  • Savvion Business Preocess Modeler: Modeled business process improvement ideas into online format, mapping out current business processes, analyzing processes, simulating results and identifying improvements.
  • Improved business processes and supported critical business strategies by directing the development/integration, implementation, and maintenance of business applications systems ERP, CRM, SQL, Oracle, Access , Geographical Information Systems GIS and Learning Management Systems LMS/LCMS, eLearning Software .
  • Supervised teams with a mission to create and deploy enterprise applications automating enterprise financials InForum Gold/Lawson Software , legislative workflow, records management, integrated digital audio/video recording and business intelligence/analytics needs of key business units of a consortium of local governments in ASP environment.
  • Provided leadership based on methodologies, techniques and tools for business process life cycle management business modeling to data modeling to data from various sources to ETL process to target to business intelligence , systems development and SDLC.
  • Led IS development with an overall responsibility for building business processes, structuring projects, performing the detailed planning, and managing project execution and completion of moderate to large projects.
  • Facilitated training and workshops on IS development approaches such as prototyping, Joint Application Design JAD , Rapid Application Development RAD , Agile methodologies, Disaster Recovery Planning DRP and Business Continuity Planning BCP integrating regulatory compliance and enterprise-wide change management best practices.
  • Used CASE tools for the procurement, design, development, implementation, and ongoing production support of enterprise applications, web applications, messaging, calendaring, and workflow applications and related infrastructure.
  • Prepared and documented Business Process Modeling, Data Flow Diagrams, E-R Diagrams, Use Case Diagrams, Sequence Diagrams, Activity Diagrams, Class Diagrams and Deployment Diagrams.
  • Work closely with teams of BAs, developers and testers throughout the entire development life cycle to elicit and manage requirements using Rational Requisite Pro.
  • Entered the functional and non-functional requirements into the Rational Tools and administered the tool to provide accessibility and Change Request Management.
  • Defined System Functionalities including User Interface, Wireframes, Graphics, and System Content.
  • Perform Data Modeling, Data Mapping and Data Analysis to support and Improve Business Processes.
  • Created attributes for each requirement like priority, status, cost and difficulty and provided one-to-one, one-to-many parent child relationships between requirements of the same type.
  • Created traceability relationship between requirements in the same module and also between different modules.
  • Technical lead for the design and development of GIS to manage spatial data in public works, elections, parks and recreation, 911, police and other local government divisions resulting in introduction of Environmental Data Management System EDMS for regulatory compliance and more efficient ways to provide GIS-based services citywide and to the public.
  • Identified and recruited software vendors, sponsors and attendees for Technology Training involving the Florida Institute of Government, local governments and the University of Miami School of Business.
  • Project Manager: Technical Trainer for Legistar, TRIM Context, regulatory compliance
  • Technical Contributor to National Science Foundation NSF Grant writing: A 600,000 management and technology partnership in innovation between the University of Miami School of Business, Business Objects and a Local Government.
  • Technical Lead for the design and development of innovative instructional approaches to integrate e-learning and instructor-led methods into a seamless program in partnership with the University of Miami School of Business and local government agencies.
  • Risk Analysis Senior Project Manager: Business Impact Analysis BIA , Disaster Recovery Planning/Business Continuity Planning DRP/BCP development, testing, maintenance and auditing, which resulted in best practice and best combination of technology solution as to price and functionality.
  • Prepared Project Evaluation Report, Manuals for UAT, Lead Meetings and Sessions for maintaining flow of Project.

Presentations:

Keynote speaker at International Association of Records Managers and Administrators ARMA : International Conference on Information Management, a Foundation to E-Government in Florida c

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