SUMMARY

• Dynamic and result - oriented individual with 7 years of total IT experience with 5+ years of experience of business analysis, with a diverse experience in Banking/Mortgage, Pharma and Federal Domain.
• Extensive experience in Requirement gathering, Joint Application Development (JAD) sessions and Gap Analysis.
• Experience with Rational Unified Process (RUP), Agile, and Waterfall methodologies and all phases of Software Development Life Cycle (SDLC).
• Extensive hands-on experience in Requirements Elicitation, Analysis, Project Planning & Scoping, Stakeholder Management, Implementation, Testing, Training & post - implementation efforts.
• Extensive experience in documenting Business Requirements Document (BRD), Use Case Specifications, Functional Requirements Specification (FRS), Software Requirements Specification (SRS), Change Requirements Documents and Requirements Traceability Matrix (RTM).
• Excellent skills in modeling Entity Relationship Diagrams (ERD), Data Flow Diagrams (DFD), Use Case, Activity, Sequence and Class Diagrams using MS Visio.
• Proficient in creating Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, Class Diagrams.
• Skilled in MS Office products like MS Word, MS Excel, MS PowerPoint and MS Project.
• Experienced in performing Gap Analysis, Impact Analysis, SWOT Analysis and Cost Benefit Analysis.
• Participated in Integration, System, Functional, Regression and User Acceptance Testing (UAT), and Black Box Testing with the stakeholders and Quality Assurance teams.
• Excellent command over ExcelUser/Statistical Formulas & Pivot Tables. DevelopedPower Pivot andmaintenance ofassociated data connections for multiple different types of data sources, advanced formulacreationand data visualization.
• Self-direct activities act as a liaison between client and technical groups, using superior communication skills to elicit, document, analyze and validate requirements.

TECHNICAL SKILLS

Project Management/SDLC Methodologies: Waterfall, Agile/ Scrum, RUP, SDLC

Business Modeling & Versioning Tools: Microsoft Visio, Rational Rose, Rational Requisite Pro, MS SharePoint

Change Management & Requirements Management Tools: Rational Clear Quest, Rational Clear Case, DOORS

Documentation & Project Management Tools: MS Project, MS Word, MS Excel, MS PowerPoint

Database Management Tools: Oracle 7/8i/9i /10g/11g, MSAccess2002/2003, SQL Server 2000/7/ Management SQL Server 2008/R2

Programming Languages: SQL, VB 6.0, PL SQL

Testing Tools: Test Director, HP Quality Center

Documentation: Business Analysis Plan, Project Plan, Project Schedule, Business Requirements Document, Functional Requirements Specification, Software Requirements Specification, Requirements Traceability Matrix, Gap Analysis, Root Cause Analysis, SWOT Analysis, ROI Analysis, Data Flow Diagrams, Use Case Modeling, Business Process Workflow Diagrams, Wire Framing, Activity Diagram, Sequence Diagram, Class Diagram, Test Plan, User Manual, Training Plan and FAQs.

ETL Tools: Informatica 7.1.2.

Operating Systems: Unix/ Windows 2000/NT/98/95, UNIX Shell Scripting

Data Base Tools: TOAD, SQL Navigator 4.0, SQL Loader

Reporting tools: SAP Business objects, Cognos Report net

Web Technology: HTML, Java Script

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Followed a hybrid agile methodology to gather requirements, identify, define and document business.
• Facilitated business process workshops, elicit requirements, and manage stake holder expectation by conducting meetings and brainstorming sessions with end users and SME.
• Designed, co-authored graphical depictions of narrative use cases and created UML Models such as use case diagrams, activity diagrams and workflow diagrams using MS Visio.
• Fine-tuned SQL Queries for maximum efficiency and performance
• Documented detailed business, functional, and user interface system specifications using standardized company templates for the business, development, and QA team.
• Organized requirements into high level Use Cases and low level Use Case Specifications and modeled them into Use Case, Activity and Sequence Diagrams.
• Participated in daily Scrum/Stand-Up meetings using Agile Scrum standards.
• Assisted PM in sprints.

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Worked directly with development teams and/or vendors, serving as a liaison between these two stakeholders to ensure that the development teams and/or vendors having a clear understanding of the loan servicing requirements and the business understands what the development teams and/or vendors are delivering
• Facilitated JAD sessions with business stakeholders to discover High Level Business Requirements and Scope of the project.
• Followed a modified Agile methodology and consulted with functional unit management and personnel to gather requirements, identify, define and document business needs and objectives for current operational procedures
• Analyzed the gathered requirement and created Business Requirement Document (BRD) and Functional Requirement Document (FRD) using DOORS and MS Visio.
• Prepared graphical depictions in the form of Use Case Diagrams & Narratives, Activity Diagrams, Sequence Diagrams, Class Diagrams and Collateral Diagrams using MS Visio
• Participated in Scrum/Stand-Up meetings.
• Acted as a single point of contact for managing all change requests.
• Leading User Acceptance Testing (UAT) efforts completed by the business group and ensured that the software implementation met the needs of business users.
• Worked closely with PM on Scheduling Management, Stakeholder management, Technology, Costing, Budgeting and Risk Management.
• Assisted release project manager in coordinating with enterprise release coordination tasks on a bi-month major releases and monthly minor releases using Iterative and agile environments.
• Understanding of the basic concepts of CMDB (Configuration Management Database)
• Was Involved in Software Configuration Management.
• Worked with version control tool Subversion (SVN) and assisted the Configuration management team in:
• Installation of subversion server on windows.
• Creating Repository
• Importing a Project
• Checking Out
• Making Changes
• Adding more Files
• Viewing Project History
• Undoing Changes
• Contributed to strategic planning; implemented production, productivity, quality, and customer-service standards; resolved problems; identified mortgage loan system improvements.

Confidential, Parsippany, NJ

Junior Business Analyst

Responsibilities:

• Prepared use case models based on Business Requirement Document (BRD) gathered through interaction with users and the stakeholders.
• Implemented RUP, which included requirements, specifications, design and analysis.
• Created and maintained the Requirements Traceability Matrix (RTM).
• Used UML modeling tools such as MS Visio to define business flow and activity diagrams
• Identified and analyzed the data requirements for the various site teams and made sure that the required data is available in the testing environment.
• Worked directly with software engineers to ensure clear communications on requirements and defect reports.
• Was involved in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Testing before releasing the application.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description.
• Documented project plans, process flow, timelines and other requirements.
• Ensured that all the artifacts are in compliance with corporate SDLC Policies and guidelines.
• Facilitated meetings and Joint Application Development (JAD) sessions with business stakeholders and technical units.
• Used MS Excel/Word/MS Office for status reporting and planning.
• Used Quality Center for bug tracking.

Confidential

Assistant Software developer

Responsibilities:

• Demonstrated ability to interact effectively with business and technical team members.
• Worked Closely with Business users in Requirement Gathering, Analysis, Process Design, Data
• Design, Development, Testing and Implementation of load processes and Data transformation Processes.
• Created various ETL Mappings and Technical Specification documents using MS Visio.
• Maintained Technical Specification documents throughout development lifecycle.
• Extracted sources from DB2, Oracle and Flat Files applied complex Transformations and
• Supported high speed load to the targets such as Oracle and Flat files.
• Extensively worked on Informatica Power Center - Designer, Workflow Manager and Workflow Monitor.
• Conducted Joint Application Development (JAD) sessions with business stakeholders.
• Performed GAP Analysis to understand the existing system and the area of improvements.
• Interfaced with Quality Analysts during unit testing, integration testing, system testing, and UAT .
• Developed user presentation and training manuals per project specification and timeline.
• Extensively used Expression, Filter, Joiner, Lookup, Router, Aggregator and Update Strategy Transformations.
• Simplified the data flow by using a Router transformation to check multiple conditions at the Same time.
• Created and maintained Mapping Design Documents as well as Functional Unit Test Documents for all the mappings developed or modified.
• Design, Development, Testing and Implementation of load processes and Data transformation Processes.
• Effectively maintained daily status updates with both Offshore and local resources, resolving any issues to enable smooth transition of work between both teams producing quality work within aggressive deadlines.
• Established and maintained relationships with Resource Managers on-site.
• Effectively maintained daily status updates with entire team overseeing ownership of tasks and delivering quality work within aggressive deadlines.