SUMMARY

• Business Analyst with 7 +years of experience in the Healthcare, Finance and Banking domains.
• In depth knowledge of System Development Life Cycles (SDLC) and Iterative SDLC process. Thorough understanding of Rational Unified Process (RUP) guidelines and rational tools used throughout the project life cycle.
• Developed various business vision documents involving Business Glossary, Architecture and Business Modeling and Business Use Cases.
• Adept with industry standards methodologies like Rational Unified Process (RUP), Object Oriented Analysis and Design (OOAD), Waterfall, and Agile Scrum
• Rational Unified Process methodologies were followed for most projects to ensure a streamlined and efficient process in developing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) and Use Cases.
• Extensive experience Gathering Business Requirements, Business Modeling, developing Project Plan and Scope documents, System Architecture and assisting in Feasibility Studies.
• Strong understanding of the Healthcare Industry, specializing in Medicare and Medicaid benefits.
• Hands on experience with Change Management process - using tools like Clear Case and Clear Quest to track changes brought on by business actors associated with the project.
• Experience developing various state, activity, class and Use Case Diagrams to better understand the process dataflow.
• Experience and knowledge of testing business process within client server, web and mainframe environment.
• Developed various Flowcharts, activity, use case, state chart and process flow diagrams in order to better communicate and visualize the business flow using Unified Modeling Language (UML) tools.
• Good understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Assisted in updating Stakeholders and various business actors involved in the project using Requirement Traceability Matrix.
• Initiated and conducted various Joint Application Development Sessions (JAD) to help better understand user requirements before entering the development phase and also conducted various Rapid Development Sessions (RAD) to develop a user acceptable design on an early stage in the project.
• Good working experience of Data manipulation, Performance testing using MS Access.
• Highly proficient in MS Office suite of products with extensive experience with MS Word, MS PowerPoint, MS FrontPage, MS Visio, MS Excel and Project.

TECHNICAL SKILLS

Business Skills: Business Process Analysis & Design, Requirement Gathering, Use Case Modeling, JAD/JRP Sessions, Gap Analysis and Impact Analysis.

Operating Systems: MS Windows 95/98/2000/XP/Vista/7, Sun Solaris 2.8, Oracle, Mac OS X

Methodology: RUP, Agile, OOAD and Waterfall.

Management Tools: Rational Rose, Requisite Pro, Clear Quest, Clear Case and MS Visio.

Microsoft tools: SQL Server 2000\2005\2008\R2, MS Office suite, MS SharePoint, MS Visio, MS Project, MS Access and MS FrontPage.

PROFESSIONAL EXPERIENCE

Confidential, Honolulu, HI

Business Analyst

Responsibilities:

• Prepared and delivered dashboards, artifacts and presentation decks to leadership teams, business and IT governing bodies, national and regional business partners regarding project status, areas of improvement and escalation of issues/risks that impact the project
• Took critical part in formulation of the Project Plan and Scope to layout the Project Definition, Budget and various factors affecting the project and the actors.
• Created SBAR for the MRN assignment
• Created System Specification Document, Requirement Specification Documents, Use Case Models, and Work Flows.
• Formed a bridge between the Project Manager and different teams with effective presentations.
• Created Gantt chart to manage project schedule, deadlines and resources using MS Project.
• Analyze business requirements and segregated them into Use Cases and activity diagrams using MS Visio
• Created Mock-up forms in MS word for better visualization and understanding of the software Solution.
• Preparing Business workflow models that cover "How" business processes are accomplished.
• Maintain all artifacts in the internal SharePoint site.
• Assisted in interviewing SME, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
• Actively participated in meetings with the HI State in regards to accomplish the goal
• Developed test plans, reviewed test cases, reviewed test scripts for EMAFM and ICD-10 Projects
• Actively involved in E2E testing for both Exchange and ICD -10 projects
• Managed workload, schedules and coordinated status review meetings with project managers
• Coordinated with the business owner to develop an end user training material.

Environment: MS Visio, MS project, Microsoft Office Suite, SharePoint, Quality center

Confidential, Bentonville, AK

Business Analyst

Responsibilities:

• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Worked closely with the Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects that support the business requirement and process.
• Worked on development of High level design, Conceptual design, Logical and Physical design for Database, Data warehousing and many Distributed IT systems
• Provided Business Requirement Documentation (BRD) for the customers after thorough market and technology research and by analyzing current market trends.
• Created Data Stage jobs to extract, transform and load data into data warehouses from various sources like relational databases, application systems, temp tables, flat files etc.
• Aligned requirement documentation with use of UML for object oriented software development (OOD).
• Obtained Data requirements, identified data sources, determined the content of data fields and created Data Mapping Documents and performed Data Extraction and Data Compilation using SQL queries.
• Developing Business Objects reports based on report Design documents (RRD) Effort estimation and providing it to the client.
• Conducted UAT to confirm that all derivative products can be successfully processed through stages of the trade life cycle
• Coordinated various kinds of User Acceptance Testing (UAT) including regression testing, system testing, integration testing, functional testing, alpha & beta testing.
• Designed and Developed the Business Objects Universes which suit the standard, analytical and ad-hoc reporting requirements of the Business Objects users.
• Responsibilities included source system analysis, data transformation, loading, validation for data marts, operational data store and enterprise data warehouse.
• Used Informatica to extract and transform data from various DB2 database to the data warehouse.
• Created Mock-up forms in MS word for better visualization and understanding of the software solution.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Developed estimates, project plans (Microsoft project), training material, BI reports using Microstrategy
• Extensively used Informatica client tools. The objective is to extract data stored in Oracle database, flat files to load finally into a single data warehouse repository, which is in Oracle.
• Used MS Visio for Process modeling, Process mapping and Business Process flow diagrams.
• Tracked the defects in legacy reports as per account managers and end users. Compared the results and tracked the differences in excel
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.

Environment: SQL Server, Oracle Platform, MS Visio, MS Outlook, MS project, MS Dynamics, RUP, Rational Rose 2002, Rational Clear Quest, Rational Clear Case, Rational requisite pro

Confidential, Cincinnati, OH

Business Analyst

Responsibilities:

• Developed a new Credit Card application which was all automated and replacing existing system
• Obtaining a detailed knowledge of the business process being followed in the project environment.
• Extracting the business requirements from the end users keeping in mind their need for the application, and documenting it for the developers.
• Involved understanding the current business process, defining scope of the project along with position statement. Conducted a budget planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Meeting with users and stakeholders to understand the problem domain, gathering customer requirements through surveys, interviews (group and one-on-one) along with JAD sessions.
• Analyze business requirements and segregated them into Use Cases and activity diagrams using MS Visio
• Preparing Business workflow models that cover "How" business processes are accomplished.
• Analyzing Business Requirements to produce System Requirements for the technical team using MS Visio.
• Testing the final application for Usability testing to verify whether all the User Requirements were catered to by the application.
• Bugs, which would enhance the usability of the application, were logged using Jira and Quality Centre.
• Interacting with the developers on resolving the reported bugs and various technical issues.
• Involved in preparing a simple and detailed User manual for the application, for an intended novice user.

Confidential, Milwaukee, WI

Business Analyst

Responsibilities:

• Gathered and documented requirements from a diverse user community.
• Successfully conducted JAD Sessions with SME’s and Business Users to gather requirements.
• Accurately identified the various groups and created pivot tables for further classification and thus, created a better understanding of the groups.
• Delivered high-level functional designs for projects and enhancements and fulfilled client requirements
• Translated requirements to functional design documents for complex systems/processes.
• Interacted with application developers and communicated user needs and requirements.
• Developed test plans, reviewed test cases, reviewed test scripts and wrote user documentation.
• Performed Validation to map data from lotus notes.
• Operated as a senior member within a larger team.
• Identified & coordinated all client application groups supporting client business apps
• Obtaining app group plans for app testing for Win 7 readiness
• Track and report app testing status, status of remediation
• Report status of client business app readiness for Windows 7.
• Supporting business app groups in resolving Windows 7 related issues.
• Used MS Project to manage schedules, deadlines and resources and to collaborate on the project Extensively performed UAT.

Environment: Lotus Notes, Google, MS Visio, MS Excel, MS Project, RationalRequisite Pro, Microsoft Office Suite 2007, Microsoft Windows XP, Windows 7, MS SharePoint

Confidential, NJ

Business Analyst

Responsibilities:

• Developed design prototype of new information processing application. Met with client groups to determine user requirements and goals.
• Utilized RUP to configure and develop process, standards and procedures.
• Involved in all four phases of the requirements development including elicitation, analysis, specification and validation.
• Developed business requirement documents, and functional requirement documents.
• Developed Use Case, Data Flow and Activity Diagrams.
• Created Systems Requirement Specification by combining the functional and non-functional requirements.
• Worked as an interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Formed a bridge between the Project Manager and different teams with effective presentations.
• Coordinated work plan between project manager and client using Microsoft Project.
• Assisted the Project Manager in budget planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Implemented and managed migration process and developer fixes.
• Coordinated between all IT departments to gather the status and updates for the releases.
• Tracked all the release related work and created release notes for each release.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules and information needs and ensured that critical requirements are not missed.
• Prepared Business Process Models that includes modeling of the activities of business from conceptual to procedural level.

Environment: Java, SQL, Requirements Analysis, GAP Analysis, UML, Use Case Analysis, MS Visio, Microsoft Project, Linux