SUMMARY:

• An experienced and successful servant leader in high technology environments. Fosters an environment of constant improvement with a proactive consultative approach, traversing the executive, business, and technical level interactions with cognitive flexibility, translating technical to business and reverse, engaging in crucial conversations, managing uncertainty, vetting, and pragmatic decision making, including diligent savvy, tact, and mature EQ.
• With 20 years in Program, Product and Project Management, client - facing at various dialogue levels, leading up to 7 teams with 150+ in total. Personally, accountable for contract’s product deliverable, acting as an Evangelist to the client, being VoC to teams, providing vision, coaching or guidance, consistently delivering business results, multiple technical deliverables on aggressive schedules.

TECHNICAL SKILLS:

Methodologies: SDLC, OOD, PMBOK

Frameworks: SAFe, Scrum, Kanban, NIST, COBIT, ITIL, ISO, Waterfall

Tools: PMAS, Rational, Clarity, JIRA, Confluence, Git, Office, SharePoint, and MS Project.

PROFESSIONAL EXPERIENCE:

Confidential, Washington D.C

Senior Program Manager

Responsibilities:

• Client facing VA CI Stakeholders focused on client elicitation and requirements (Parameters of Contract) for an Prototype Adjudication Platform (Oracle, and SQL VMs via EC2, and Lambda, Open-source tools, and Code).
• Led iterative custom development of a prototype platform for Ingestion/ Modelling and Outcome Analysis of 12MM records provided. Provided oversight, taking reasonable steps to satisfy several compliances
• Led Sprints of prototyping (Fail Fast), storyboarding, Inspecting & Adapting w/ reflection and acceptance feedback, with the team developing a 1st Stage (PaaS) Ingestion platform.

Confidential

Managing Consultant (Coach)

Responsibilities:

• Consulting to the CIO, providing consulting for project alignment, agility, and risk for several in-flight projects. Post-assessment and V&V, one project was determined to be a risk.
• Through consultative approach with several vendors and 100 State employees recently through Bootcamp, assisted them through relevance by using an in-flight project, using characteristics of Kanban and Scrum.
• Sabbatical: Contracts halted 10/2012 by Sequestration, then cancelled with Congress shut-down 9/2013.

Confidential

Senior Agile Program Leader

Responsibilities:

• Serving and client-facing on behalf of the PMO, Liaison to VA Officers & Directors. Initially mitigating a contract warning, aligned communications and reporting into an iterative and collaborative process, Second, using a Pragmatic and Socratic consultative approach, worked with 3 team leads (Different Vendors in AWS/S3 Developments of IAM, ERM, and EHR) in transitioning into an Iterative development from Waterfall. Using clear communications with awareness of agility options and tradeoffs, created an environment conducive to inspect and adapt with discovery, awareness and collaboration that was not in place.
• Personally, provided oversight of regulatory frameworks to assure no harm or liabilities, oversaw communication via plan and collaborative consistent methods. As there was no program or project risk plan, once projects were gaining traction, assisted PMO in development of a risk plan and RACI. Thereafter acting as coach or guidance providing teams with enterprise cross-cutting requirements.

Confidential

Senior Program Leader

Responsibilities:

• Developed initial architecture for online processing, document register and risk matrices for individual project funding, approvals, and local governance.
• Developed Business and Contractor Operations models, transitioning existing into Cloud-based (RS Means) Models with on premise artifacts and backups.
• Oversee development phases (pre-construction/groundbreaking approval) on two commercial development projects. Conducted pre-planning, site, and area analysis for each project, interviews and recommendations on contractors/vendors.

Confidential

Senior Program Manager

Responsibilities:

• Retained to identify (gap analysis), develop mitigation (new works flows/processes) and recommend mitigation for DOL inter-agency proposals/requests in adherence to FEA Model.
• Credited with resolving quality issues and discrepancies for 8 task orders, resulting in new established guidelines in compliance with FEA for funding requests, provided of teams, new templates and best practices for creating proposals. Post-V&V established clear communication matrix and repository policies that enhanced relationships between stakeholders and management.

Confidential

Senior Program Manager

Responsibilities:

• Provided Contractor analysis and recommendation, oversight to final solicitation response, vetting both responses,identified several non-compliances (e.g. GSA Policies, Federal Healthcare Regulations and IT standards), opportunities to leverage guidelines, whereby changes were agreed to and submitted. The Contractor (Client) was ed a ($XX MM) 2-year .Thereafter, I became the face of the contract to DHHS AOA as Senior Program Manager.
• Exercised appropriate levels of investigation prior to presenting outcome and mitigation to Agency COR. Identified, interviewed, and negotiated contract paraments with Vendors, delivering to COR, in procurement of Services and SLA’s.
• Recommended and facilitated a re-designed solution for RFP submission, greatly reducing costs resulting in an of a 2-year $XX MM contract. Researched, evaluated, and presented the utilization of Citrix platform to standardize the accessibility of data. Led efforts to enable Contractor in managing the National Clearinghouse for Long-Term Care Information Data Center. Leadership and facilitation in the design, development, and implementation of this private cloud migrating data/records into this multi-modal solution from VAX and System 38 (Cobol and RPG) systems. Performed leadership of contract deliverable provided is in accordance with contract framework including IDIQ TO’s for services against the contract for requirements. Using Control Tools for scheduling, cost reporting and managing tasks of contract and project compliances with EVM.

Fannie Mae

Senior Project Manager

• Provided assessment, research and evaluation of frameworks for operations in the Analytics and Research Department for their development a proprietary analytical trading platform. Recommended and presented the adoption of COBIT for Governance (Initial SOX Audit), and transition from ISO to ITIL for in-house engineering and development teams in a unified best practices framework. Oversaw the implementation of Frameworks and Guidance from PCAOB, exercising care with prudence in the implementation of XX SharePoint Severs, and integration of COTs auto-redaction application for public repository servers, along with a model of all repositories. Credited with an effective methodology (Business Framework for the Governance) for capturing and documenting processes and procedures with positive outcome in their first adherence to SOX regulations.

Confidential

Technical Project Manager

Responsibilities:

• Oversaw the necessary gap assessment and operating framework analysis for re-engineering of Business and Operations (engineering processes), with development of full compliance documentation for EPA, Hazmat, and OSHA regulations. Acted as refineries Liaison between regulatory agencies and refinery investors. Developed presentations, business, and technical reports, matrices, assessments, engineering flows, contingency plans, and refinery safeguards to each Agency Regional Head.
• Provided temporary Leadership and Oversight of 3 International PM's managing numerous projects remotely. Personally, managed vendor relationships: 1 for digital delivery of materials for UMTS/ GPRS Base Station, and 1 French to English translation. Asked to relocate to Canada for client’s contract balance, providing face for program, team of 22 along with the 2 Vendors. Leading, we were successful in the delivery of a consolidated solution that reduced overall time-to-market (+/- 1 year) for the roll out of a digital solution for UMTS Engineering, and .

Confidential

Deputy Program Manager

Responsibilities:

• Deputy PM in the migration of Legacy-based Healthcare services to Private Cloud. As the program initiation and definition were complete prior to my onboarding, personally responsible for face of program, client engagement, field leadership, Vetting overall architecture, Vendors, and CM requests due to Enablers/Blockers (Constraints). Provided Guidance, financial budgeting and Resource Management in year 1. Led Oversight, Diligence, and Reasonable Exercise (Year 2) in the Solution Implementation (Program highlights including 3 Co-Locations Centers, 9 Vendors, 22 direct reports and a team of 150+).
• During 1st year, identified, vetted, and negotiated contract parameters for COR in Procurement of 7 Vendors. Personally, managed those vendors including the SLA’s, along with their 50-70 external contractors (SME’s with specialties in Legacy Cobal, RPG Coding, and Translation.
• Co-Led $25 MM+ annual initiative to migrate Data Center/ Records (Cobol/RPG) to Stood-up Oracle Systems at 3 Colocation centers truncated as a form of redundancy. Pivotal role identifying client requirements, stakeholder expectations, and managing vendors.
• Assisted in the development and deliverables to OAOs clients: IBM, US Office of Naval Research, and Tri-services, providing contractor face to each client.
• Led developed and implementation to enable delivery of CME teleconference, a technology platform for the 1st ever PA and program to ships for the US Office of Naval Research, and remote platform to deliver healthcare to personnel in the field for US Army.