Scrum Master Resume
PROFESSIONAL SUMMARY:
- Certified Scrum Master with a proven track record of working in self - organizing and cross-functional teams.
- Comprehensive knowledge about all stages of Systems Development Life Cycle (SDLC) and artifacts of each phase.
- Expertise in SDLC methodologies like Waterfall, Agile-Scrum, Waterfall-Scrum Hybrid, Kanban.
- Certified Scrum Master SMAC with extensive proficiency in Scrum Ceremonies, User Story Planning, Building and Scrum Teams, in Scrum Reporting, Eliciting Cross-Functional Requirements.
- Managing Self-Organizing Teams. Managing key dependencies and resolving impediments. Possess deep understanding of Transitioning to Agile.
- Helped team understand various agile metrics, Effective use of Burn-up and Burn-Down Charts.
- Coached, mentored Scrum Masters, Team and PO’s on how to focus on Sprint Goals and effectively deliver high value every sprint by meeting the commitments, true definition of done and with minimal defects.
- Expertise in Business Analysis, Business Process Modeling, Data Mapping, GAP Analysis, Cost-Benefit Analysis, Document Analysis, SWOT analysis, Risk Analysis and creating business process documents.
- Assisted PM in developing Project Plans, Work Breakdown Structure, Functional Specifications, Project Charter for Business Process Refinement, Re-Engineering, Business Intelligence, and Automation.
- Proficient in conducting JAD sessions with management, vendors, and stakeholders to conduct root cause analysis and realize vision; and possess great facilitation skills for walkthroughs, interviews and focus groups.
- Expert in creating and managing the requirements definition documents such as Business Requirements Document (BRD), Functional Requirements Specification (FRS) and Software Requirements Specification (SRS), Requirement Traceability Matrix (RTM) to track requirements.
- Involved in waterfall Change Requests by interacting with Change representatives, CCAB to review Impact Analysis and documented Change Request Form. Experience in handling Change Management in an agile environment too.
- Experience in conducting Agile Scrum ceremonies like Backlog Grooming, Sprint Planning, Daily Stand Up, Sprint Review, Sprint Retrospective and release planning meetings.
- Proficient in Requirement Elicitation such as Requirement workshop, Brainstorming and document analysis; Prioritizing Techniques such as Moscow, Kano, Business Value, Technology Risk and Walking Skeleton; Estimation Techniques like Bucket system, Planning Poker and Relative Mass Valuation; Retrospective Techniques such as ORID, Happiness Histogram, Silent Writing and Star Fish.
- Expert in slicing user stories horizontally and vertically until it met INVEST criteria; Proficiency in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and transforming them into functional specifications.
- Maintained Sprint Burn-down Chart, Sprint Burn-up Chart, Product Release Chart, White Board in JIRA to keep track of the team’s progress and the team’s velocity for better estimation of the sprints.
- Proficient in creating UML diagrams, Activity diagrams, process maps using MS Visio.
- Involved in client interactions and converting business functionalities into Service Oriented Architecture (SOA) models. Good understanding of SOAP/RESTful web services, AJAX, JSON, XML, XSD, WSDL.
- Strong knowledge of Web Services, n-Tier SOA Architecture using SOAP, REST and FIX APIs. Strong understanding of XML, JSON and FIXML messages; Responsible for API documentation using Swagger, MS Excel
- Knowledge in executing SQL queries for database management DML (Data manipulation language) to insert, update and delete the data including joins, order by, and group by, functions to extract data from different data sources and to perform DDL (Data defining language) operations to create, read, update and delete (CRUD) the data.
- Experience working with Databases, Data Marts, Data Schemas and OLAP operations such as Roll-up, Drill-down, pivoting, slice and dice; Data Warehousing concepts like OLTP, Star and Snowflake Schema, Business Intelligence. Extensively created Entity Relationship diagrams (ER Diagrams).
- Good knowledge of ETL tool Informatica Power Center for Data Normalization (1NF, 2NF), Data Indexing & mapping; Data Profiling to design intuitive dashboards for Business Reports through Tableau.
- Expert in assisting the QA team to create Test Strategies, Test Plans, Test Cases, Test Scripts and maintained Defect Logs for defect tracking during the different phases of the STLC process using testing software such as HP ALM/QC, Selenium, and Cucumber.
- Assisted the QA team in Smoke Testing, Backed end Testing, Black-Box Testing, User Acceptance Testing (UAT), Functional Testing, System Testing, Regression Testing, GUI Software Testing, Cross Browser/ Cross Platform Testing, Boundary Value Testing.
- Good understanding of banking and financial concepts like Portfolio Management, Capital Markets, Trading life cycle, Investment Management, e-Banking, CCAR - Credit, Operational & Market Risk and FR Y 14 M/Q/A reporting.
- Familiarity with regulatory compliance requirements like DFAST (Dodd-Frank Act Stress Test), BASEL, CCAR (Comprehensive Capital Analysis and Review), FATCA, Credit Risk and Regulatory Projects (BCBS 239, CCAR, FDSF); SOX compliance, BSA/AML, and OFAC regulations.
- Assisted in using strategic tool AXIOM to support Regulatory Compliance reporting and NICE Actimize, a transaction monitoring system for AML project.
- Extensively used JIRA as status tracker and bug tracking tool and used SharePoint for file management.
- Good understanding of Git and SVN version control systems and different IDE’s like Eclipse, Visual Studio, and Sublime.
- Created and collaborated on projects in one location using Confluence in conjunction with JIRA and Bitbucket.
- Assisted the team while automated builds were performed for continuous integration using Bamboo.
TECHNICAL SKILLS:
SDLC Methodologies: Waterfall, Agile-Scrum, Waterfall Scrum Hybrid, Kanban
Project Management Tools: MS Project, SharePoint, JIRA, Rally, HP ALM, Confluence, SharePoint, Bitbucket
Business Modeling Tools: MS Visio, UML, Mockup Screens, Balsamiq Mockups, Lucidchart
Testing Suite: HP QC, Selenium, Cucumber, SOAP UI
Banking and BI Tools: Axiom SL, Actimize, Tableau Desktop, IBM Cognos, Informatica Power Center, MS Excel
Data Warehousing: Data Modeling, Data Marts, OLTP, OLAP, Data Mining, Slicing/Dicing, Drill Up/Drill Down
Databases and Languages: MS Access, MySQL, Oracle DB, Oracle 12c, XML, SQL, HTML
Tools: IDE, API, CI, SCM: Eclipse, Visual Studio, Sublime, Jenkins, Bamboo, Swagger, GIT, SVN
Domain Knowledge: Banking: Wealth Management, Corporate and Retail Banking, Loan Management, Credit Risk and Loan Management, Mobile Banking, Mitigating Cyber Risk, AML.
PROFESSIONAL EXPERIENCE:
Confidential, New Jersey
Scrum Master
Responsibilities:
- Organized and facilitatedinteractive JAD sessionsto elicit and document client requirements for customized wealth management platform. Prepared Requirement Traceability Matrix and Risk Assessment documents.
- Trained the Agile development team by implementing the Agile principles and best practices of Agile.
- As a Scrum Master, facilitated Scrum Ceremonies such as Backlog Grooming, Daily Standups, Sprint Planning, Sprint Review and Retrospective Meetings.
- Calculated the team’s velocity and capacity, developed and analyzed the sprint burndown charts, sprint burnup charts to track the teams progress and to forecast the teams upcoming sprint and promote transparency.
- Assisted the product owner to break EPICS into User Stories using INVEST Technique
- Created Business Requirement Document and System Requirement Specification incorporating business, functional, non-functional, data and GUI requirements.
- Conducted Root cause and SWOT analysis, Interviewed SME’s, Technical Architects, Stakeholders from different research groups to identify their current workflows and ideal work lows, drew process diagrams and administered Surveys to collect information about user’s routine operations, current business operations and data flow process.
- Performed GAP analysis and As-Is study to understand the Fundamental analysis, Financial Models, Compliances and Regulations like Basel I, II, III and wealth management portfolio needs of the financial analysts (FA).
- Created UML diagrams like Use Case Diagrams and Activity diagrams using MS Visio; UI mockups with Balsamiq
- Assisted product owner in the prioritization of Product Backlog Items (PBIs) using Business Value, MOSCOW technique and assisted the team in breaking down EPICS into user stories.
- User stories were estimated by Planning Poker and T-Shirt sizing and worked on grooming them in Sprint Planning activities using INVEST. Retrospective techniques like ORID and Sailboat were used to improve team’s efficiency.
- Expert in handling Change Management by negotiating with the Business and Developers on Triple Constraints to accommodate the change. Handled requirement churn by assisting SME’s in Impact Analysis.
- Assisted in creating SQL Queries and Stored Procedures using SELECT and JOIN for Portfolio Drill Downs to pull data.
- Assisted in creation of database objects like tables, views, materialized views and functions using PL/SQL and worked on SQL Server Constraints (Primary Keys, Foreign Keys, Defaults and Check, Unique, etc.)
- Assisted in using DDL and DML commands to assist in writing stored procedures and data manipulation and assisted in validating XML documents. Auto-generated documentation for all RESTFUL calls and API’s using Swagger.
- Assisted in developing data maps for information retrieval from existing account systems and defined security measures for information accessibility and transformation.
- Collaborated with the development team and QA team to validate transactions and modules are compliant with KYC, Dodd-Frank, and FINRA rules.
- Worked with the QA team to create Test Cases, Test Plans and Test Scenarios for Functional and Smoke Testing.
- Assisted the QA team in Data Driven, Key Word Driven and Hybrid Automation frameworks in Selenium and in performing cross-browser testing by Selenium Gridon multiple browsers and on different platforms.
- Assisted QA in BDD and TDD scripts withCucumberand to write step definition for Gherkin based features.
- Tracked and reported progress to Product Owner using JIRA. TFS was used for source code management.
- Bamboo, Bitbucket, and JIRA software were integrated which increased traceability of the application lifecycle.
- Assisted the development team with Jenkins for CI, automated build, and deployment.
Environment: Agile-Scrum, MS Visio (v 16.0), Balsamiq, MS Office Suite (2016), Swagger 1.5, TFS, JIRA, Oracle 12c, Java, Confluence, Angular JS 2.0, D3.JS, HTML 5.0, CSS 3.0, SOAPUI, Selenium 3.0, Cucumber 2.0, Eclipse IDE, Bitbucket, Justinmind Prototyper, SWIFT
Confidential
Scrum Master
Responsibilities:
- Effectively gathered requirements based on the CCAR regulation for Financial Statements, Interest Rate, Credit Ratings and Investment securities; Elicited them by JAD Sessions, Structured Interviews and Questions/ Surveys.
- Assessed the Scrum maturity of the team and coached them to higher levels of maturity, at a pace that is sustainable and comfortable to team and organization using a servant leadership style.
- Removed impediments by keep a track and worked with co-located and distributed teams to set goals and impact measurements that align with department and companywide strategy throughout the cycle.
- Facilitated and supported scrum ceremonies like Scrum planning, Daily scrum, Sprint Review and Sprint Retrospective. Collaborated with Scrum Development team.
- Helped the team to spilt user stories and into tasks meeting the SMART criteria
- Assisted Product Owner in quest to meet needs and monitored the timelines, budget and target at each demo of Potentially Shippable Product Increment.
- Created Sprint Burn-down chart, Sprint Burn-up chart, Product release chart and white board in JIRA to keep a track of the team’s progress and velocity for better estimation of the sprints.
- Elicited requirements by facilitating Brainstorming and JAD session involving Compliance SME’s, Risk Managers, Credit Analysts, Operational Managers, development and QA lead.
- Interacted with the SME's and Technical Architects to analyze the data extracts from legacy systems and determine the element source, format and its integrity within the system.
- Performed GAP analysis, identified AS-IS and TO-BEbusinessprocesses and technology, potential pitfalls, risks, and issues. Drafted and maintained BRD, FRD, and RTM.
- Assessed Business Requirements and categorized them into high level and low-leveluse cases and created Activity Diagrams/State Chart Diagrams (UML) using MS-Visio. Assisted UI/UX team in creating UI mock-ups, wireframes.
- GatheredCCARPPNR and supplementary metrics (FY-14) forecast from various business units.
- Analyzed CCAR (FR Y-14A/Q/M & 9C schedules of the Income statement and balance sheet), report requirements in AXIOM, which provided seamless drill-down to the exposures level details with flexible Report Position Adjustments.
- SupportedCCARand BASEL data acquisition teams to validate and reconcile data coming from various systems.
- Assisted in developing good practices for risk modeling procedures related toCCAR/DFAST.
- Prepared Sprint Burn Down chart which helped Product Owner and the Dev Team envision progress.
- Worked with database team in performing source (digital banking discipline) to target (enterprise level data reports) data mapping based on the common metadata structure. Assisted data analyst in data modeling, data analysis related to Credit Risk.
- Designed and implemented basic SQL JOIN queries for QA testing and validated reports generated in Axiom.
- Assisted in loading the data into database tables using SQL*loader from TXT and CSV files. Involved in writing stored procedures, views, cursors and triggers using SQL Server. GIT was used for source code management.
- Assisted in the implementation of all stages of development processes including extraction, transformation, and loading (ETL) data from various sources into Data warehouse and Data Marts using Informatica Power Center Designer.
- Assisted in using Tableau as data visualization tool to communicate information clearly and efficiently via statistical graphics and to create executive dashboards, weekly/monthly reports on the status of key business measurements.
- Assisted the team in using Actimize Anti-Money Laundering suite to provide end-to-end AML detection.
- Devised Acceptance Criteria for User Stories for User Acceptance Testing and to perform Functional Testing, Regression Testing and logged defects using JIRA and composed Test Cases for UAT and Regression Testing.
- Assisted the QA team in writing and maintaining Selenium WebDriver scripts for regression and functional testing using a data-driven framework. Assisted in executing browser compatibility and regression tests usingSelenium WebDriverfor testing UI for every new build release.
- Assisted Quality Analyst team to write Gherkin automation test scripts to execute in Cucumber and to createCucumberfeature files comprising of various Test Scenarios and definitions for BDD.
Environment: Agile-Scrum, AXIOM, Tableau (v-9.0), MS Visio, Oracle 12c, JIRA, SQL, Confluence, Bitbucket, GIT, MS Office, Informatica Power Centre v9, Selenium 2.5, Cucumber 2.0, ACTIMIZE, HTML5.0, CSS 3.0
Confidential
Business Analyst
Responsibilities:
- Organized and facilitated meeting withBusiness Process Owners, SME (Subject Matter Experts)and end users for Requirement gathering in Definition Stage and documented them in Business Requirement Document (BRD).
- Proficient in Stakeholder Identification and Stakeholder Management. Established communication management plans based on Stakeholder Prioritization.
- Facilitated interviews with various Subject Matter Experts (SMEs) and stakeholders, regarding policy, process & procedure reviews to elicit requirements. Identified As-Is and To-Be process models and process flows.
- Assisted PM in creating Project Charter, Project Planning and Work Breakdown Structure using MS Project.
- Created Data Flow Diagrams, Sequence Diagrams using UML methodologies for easy understanding.
- Prepared and maintained ETL specifications, and Dimensional Modeling documentation. Assisted in creating data prototypes for approval from sponsors on how the data can be migrated.
- Assisted the Data Analyst for Dimension Modeling in designing the Data Warehouse like Star Schema to define the relationship between the fact tables and dimension tables and converted data from various sources and integrating data sources through ETL process using Informatica Power Center.
- Worked with Data Analyst in Data Profiling, Data Mapping, Data Cleansing, and Data Analysis before loading the data into the new database using tools like Informatica Data Quality. Participated in deciding the methods for extracting, transforming and loading the data into target database using Informatica PowerCenter
- Assisted Data modeling process by creating conceptual and logical ER diagrams, data dictionary and designing database schemas to help the development of an accurate Data Warehouse Structure.
- Assisted the Data Analyst in increasing Data Integrity by performing Data Normalization and adding Data Verification and Validity to maintain accuracy and effectiveness of data; Data Mining to find correlation and pattern in existing data and constructed SQL queries.
- Used Tableau for data reporting, studying the trends, data patterns, and data forecasting and to create reports by using dimensions and measures to build interactive dashboards.
- Assisted the Quality Analyst team to design and develop Test Plan, Test Cases, and Test Scenarios to perform User Acceptance Testing (UAT), System Integration Testing (SIT), data validation and non-functional testing.
- Ensured that all the test cases are updated, and defects are raised in the HP Quality Center/HP ALM for logging, tracking and reporting bugs in the application.
Environment: Waterfall, MS Office 2013, Tableau 8.1, Informatica power center, Informatica data quality, MS Visio 2013, MS Project 2013, Oracle DB, HP ALM, Wireframes, Mock-Up Screens, SharePoint, HPQC
Confidential
Business Analyst/Scrum Master
Responsibilities:
- Led transformation initiative from the Conventional Waterfall to Agile- SCRUM methodology for product development. Developed a communication plan that included list of meetings, objectives and team rosters.
- As a Scrum Master, facilitated various Scrum ceremonies such as Backlog Grooming Meeting, Daily Standup Meeting, Sprint Planning Meeting, Sprint Review Meeting and Sprint Retrospective Meeting.
- Worked with the product management and scrum teams to create User stories from the road maps.
- Elicited requirements by interacting with various stakeholders including compliance managers, claim strategists and benefits team using JAD Sessions, Structured Interviews, and Document Analysis.
- Managed business process improvement by conducting Process modeling, SWOT analysis, Document analysis, and GAP analysis to analyze As-Is business process and the To-Be system.
- Created BRD and System Requirement Specification (SRS) incorporating business, functional, non-functional, data and GUI requirements.
- Familiar with compliances like HIPPA, Healthcare fraud and abuse laws, False Claims Act, Stark Laws, Anti-kickback Statute, EMTALA, CLIAs, ABN, ACA.
- Assisted Product Owner and Scrum Master in creating Acceptance Criteria and Definition of Done for requirements.
- Created wireframes, mock-up screens, data flow diagrams, use case diagrams, sequence diagrams and Activity diagrams for To-Be system and web application using a business-modeling tool like MS Visio.
- Presented Product Backlog Items (PBI’s) to the Scrum Team in the Sprint Planning Sessions and assisted them in estimating the story points for the user stories.
- Performed various SQL queries like SELECT, JOIN, VIEW for relevant data retrieval on Oracle database.
- Assisted ETL developers in creating data and class mapping and mapped properties from Data and work classes.
- Validated the request and response XML by verifying it against the XML schema.
- Defined the XML schemas to define the elements, sequence and data types for each element.
- Defined Acceptance Criteria for user stories to perform User Acceptance Testing. Assisted QA team in designing Test Cases, Test Plans and Test Scenarios to perform System Testing and Regression testing.
- Created Requirements Traceability Matrix (RTM) to track requirements and test cases using MS Excel.
Environment: Waterfall-Scrum Hybrid, Mock up screens, MS Office, MS Visio, JIRA, SQL, SharePoint, Java, Oracle 11g
Confidential
Business Analyst
Responsibilities:
- Facilitated one-one interviews with the end users and workshops to gather and analyze requirements.
- Organized the backlog of features, the epics and stories for sprint in RALLY. Provided servant-leadership. Closely tracked iteration progress across teams and monitor status.
- Developed User Stories and User interface designs to meet user requirements of assigned features.
- Performed Impact Analysis, Feasibility Study, Cost-Benefit Analysis and Return on Investment (ROI) in order to mitigate risks associated with the project and project output.
- Assisted Project Manager for any change request and helped SMEs to do Impact Analysis.
- Elicited requirements involving interactions with various stakeholders including fund managers, pricing strategists and pricing analysts using JAD Sessions, Structured Interviews, and Document Analysis.
- Created Business Requirement Document (BRD) and System Requirement Specification (SRS) incorporating business, functional, non-functional, data and GUI requirements.
- Created Use Case Narratives and built Use Case Diagram and Activity Diagram using MS Visio
- Assisted in developing Storyboards, Screen mockups and Screen Flows to get early design feedback by using tools like MockFlow.
- Assisted ETL developers to map data from different sources (Neilsen and NPD), enabling them to upload the pricing information as per the business requirement.
- Conducted Collaboration meetings to resolve impediments. Identified dependencies and mitigated risk exposure.
- Worked with QA team to design and develop Test Plan and Test Cases to assist in performing User Acceptance Testing (UAT), Systems Testing, Integration Testing and Regression Testing.
- Used SOAPUI tools to test REST API services. Used SharePoint for file management.
- Used RALLY to create and maintain artifacts such as defects and issue tracking.
- Provided comprehensive support to all end users and stakeholders through and documentation.
Environment: Agile-Scrum, MS Office, MS Visio, MS Project, SharePoint, SAP HANA, Apache Cassandra, Eclipse IDE, HTML, CSS, SOAPUI, Javascript, RALLY, MockFlow
Confidential
Jr. Business Analyst
Responsibilities:
- Coordinated with the stakeholders and project key personnel to gather functional and non-functional requirements.
- Gathered requirements from key stakeholders, customers and SME’s to define the scope and requirements of the online banking system.
- Worked closely with internal teams and clients to deliver user interface requirements like Graphical User Interfaces, Screen, and Interface mock-ups. Analyzed clients systems and business processes.
- Assisted the Project Manager for any change request and helped to do Impact Analysis.
- Worked with the team to verify that business needs are fulfilled and deliverables are produced within the specified budget, quality and time. Developed plans for verification and validation of requirements at all levels.
- Developed Use Case Diagram and Sequence Diagrams to represent the interaction between user and system.
- Created Requirements Traceability Matrix (RTM) to track requirements and test cases using MS Excel.
- Assisted in creating and modifying SQL queries.
- Assisted in conducting data mapping & data indexing for retrieval of information from existing account systems & outlined security measures for accessibility and transmission of information using standard templates in MS Excel.
- Worked with the QA team for designing Test Plan and wrote Test Cases for the User Acceptance Testing (UAT) and assisting the Testers in System Testing, Integration, and Regression Testing.
Environment: Waterfall, MS Office, Oracle, Java, SharePoint 2007, MS Visio, UML, MS Project, UAT testing
Confidential
Jr. UI Developer
Responsibilities:
- Responsible for design and development of Web pages using HTML and CSS.
- Co-ordinated with the BA for a better understanding of functional requirements.
- Created mock-up screens for the application, which helped business users to give their feedback.
- Implemented applications in JavaScript and used Cascading Style Sheet (CSS) for styling User Interface (UI).
- Involved in creating cross-browser compatible and standards-compliant CSS-based page layouts.
- Assisted the BA in identifying the payroll process and documenting their business needs.
- Assisted in creating a functional aspect of the Change Management Plan.
- Assisted in creating Conceptual and Logical Data models, which further helped developers visualize the database schema. Managed and implemented all code changes via SVN.
- Assisted the BA in developing UML Diagrams for modeling static and dynamic aspects of Online Banking System
- Used SQL queries like SELECT, JOIN, VIEW to retrieve data from SQL server.
- Assisted the team in coming up with technical documents and in selecting the technology for the application based on Cost-Effectiveness and Quality.
- Deployed builds across development, staging and production instances and maintaining code integrity.
- Tested/De-bugged web browser using Firebug. Involved in the code review of teammates.
- Assisted QA team to document Test plans, Test cases and Test Scenarios using MS Excel.
Environment: Waterfall, HTML, CSS, Javascript, MS Word, MS Excel, MS Visio, SVN, SharePoint 2007, SQL, DB2
