SUMMARY:

• Led IT product development efforts ranging from designing, to coordinating development, to successfully delivering mission critical business applications that meet UAT acceptance criteria on time and within budget
• Proven track - record of project scoping, budgeting, and scheduling using MS Project to meet deliverable
• Liaised with cross-functional teams, senior management, suppliers, and customers in a comfortable manner
• Ability to operate on a detailed level while maintaining a solid understanding of the larger scope Applied knowledge of current technologies and processes to resourcefully execute plan of action Experienced in analyzing, deciphering, and offering creative solutions to engineering/Management problems

TECHNICAL SKILLS:

Core Competencies: Team Leadership Negotiation Software development lifecycle Project Management Body of Knowledge PMBOK Product Management Lifecycle Applications: - Microsoft Project, - Microsoft Office Suite, Visio, & Outlook, - IBM Rational ClearCase, ClearDDTS, DOORS 9.3 & Lotus Notes, - HP Application Lifecycle Management, - HP Quality Center & QuickTest Professional - SAP Project Systems, - Atlassian JIRA Agile, - Microsoft Visual Studio Online 2013 - Wave Accounting, - Avanquest Invoices 3, - QuickBooks Pro 2003, - Altova XML Spy, - Eclipse UML Version Control & Databases: - Microsoft SharePoint 2013, - Balsamiq Studios, - Apache Subversion (SVN), - Mercurial - SquirreL SQL Client, - MySQL database, - MongoDB - Microsoft Access

PROFESSIONAL EXPERIENCE:

Product Manager

Confidential

Responsibilities:

• Envisioned and established long and short term strategies so to advance company’s mission and objectives and to promote revenue, profitability and organic growth as an organization
• 5 years managed project scope to build an interactive, intuitive and user-friendly E-commerce website using WordPress, Shopify with multi-regional development teams in Toronto, India and Vietnam
• Developed deep core values, brand image and emotion which reflects through the content to create brand recognition, to captivate customers, and to generate sales
• Fostered multiple marketing channels through social media, digital marketing, affiliate marketing, and used Google analytics to identify target demographic and leverage key metrics for growth and profitability

Business Analyst

Confidential

Responsibilities:

• Built products from ideas, and existing mediums, and helped to develop new ideas based on industry trends, market research, competitor analysis, client feedback, future vision and go-to market strategy
• Designed and navigated through conflicting priorities, turned ambiguity into clarity in a fast-changing environment and persuaded and galvanized others behind the product and my vision
• 1 year created and maintained user stories with user acceptance criteria that is used by cross-functional team
• Groomed user stories backlog, collaborated with team to assess estimates, priority, severity and road blocks
• Created business requirement matrix, elicited requirement, performed gap analysis, reviewed technical design with development team, and obtained signoff for all software deliverable
• Worked closely with PM and DEV Lead to plan, prioritize and estimate work to meet roadmap deliverable
• Instilled and standardized the agile methodology for multiple teams and provided feedback for improvement
• Managed change requests in accordance with project scope, mitigate risk and change management plans
• Responsible for managing documentation such as business requirement matrix, specifications, request for proposal, meeting minutes, decision matrix, functional presentations, requirement analysis in SharePoint 2013

Confidential

Business System Analyst: Amadeus IT Group

Responsibilities:

• Lead a team of 2 Frontend and 8 backend developers to deliver large complex Rail IT products in Toronto, with the collaborative effort of multi-regional, cross-functional teams located in Bangalore, Boston, Nice, and Sydney
• Conceptualized and designed business and functional requirements for Rail IT products with a strong focus on long term scalability, intuitive usability, innovative architecture, and optimal performance Setup Agile methodology and provided Time spent, Estimate time to complete (ETC), and confidence factor
• 4 years facilitated SCRUM development process (daily standup, prioritizing, and retrospective sessions), created user stories, maintained product backlog and sprint cycle, and set UAT acceptance criteria
• Proven negotiation skills with clients and key stakeholders to ensure successful win-win solutions Conducted feasibility studies to establish business cases and cost-benefit analysis to propose business solutions
• Presented functional walkthroughs of Rail IT suite to global departments, and gathered valuable feedback

Software Analyst

Confidential

Responsibilities:

• Ensured the highest quality for safety critical software through achieving CMMI, meeting client audit requirements, and use of metrics to evaluate quality
• Created best practices/standards and processes for development, requirements analysis, and quality assurance
• Provided hands-on leadership and support to Thales trainees in integration testing, and software analysis Briefed JNUP customers on the efficiency of software Integration team scope and strategy during audit meeting
• Tracked project development, planned, prioritized, and coordinated with a cross-functional team (Systems, Tools Team, Validation & Verification Team, and Hardware) to effectively utilize resources Coded automation scripts using PERL & VB for system level validation thus cutting validation team hours by 50%