PROFESSIONAL SUMMARY:

• Certified Scrum Master offering project management expertise facilitating all phases of project execution. Strong background in matrix - managing cross functional teams and in aligning business goals with technology projects from concept to implementation. Main responsibilities include managing incremental software releases to support product improvements and innovations. Facilitate daily and weekly scrum ceremonies for the scrum team. Provide internal communication for upcoming releases and project statuses. Basic Idea of other Agile Frameworks like Kanban and SAFe.
• Assist in gathering project requirements and creation of project requirement documents. Proven management skills - demonstrated ability in leading, mentoring individuals and teams to maximize productivity, improve quality, and reduce cost while forming cohesive team environments. Use business practices and user experience to assist product leaders in planning epics, features and product team(s) in drafting user stories and acceptance criteria. Partner with product team(s) to ensure sprint backlog has work decomposed to a story level; guides teams to pull their work within the boundaries of the team’s historical velocity. Experience with Hybrid and Agile Methodologies.
• 8+ years of experience with Scrum Teams with 3 years of experience as a Scrum Master.

PROFESSIONAL EXPERIENCE:

Confidential - NYC

Scrum Master

Responsibilities:

• Conducting weekly schedule meetings to review critical path, dependencies, constraints, and upcoming milestones.
• Defined project scope, goals and deliverables that support business goals in collaboration with senior management, vendors and stakeholders.
• Act as a facilitator to ensure development teams work toward core Scrum principles of collaboration, prioritization, team accountability, and visibility.
• Work with stakeholders to accurately report progress, risks, successes, and failures.
• Oversee and manage implementation of various agile techniques such as Automated Testing, Continuous Integration, Continuous Delivery and DevOps.
• Lead working session meetings to discuss scope, schedule and requirements with product owners and help Product Owner with prioritization, risk management, and scope.
• Calculate ongoing team capacity and velocity.
• Perform continuous and active backlog grooming.
• Develop and conduct Scrum ceremonies, including Sprint Planning, daily Scrum Meetings, Sprint Reviews, and Sprint Retrospectives.
• Ensured the communication of release implementation plans, status and issues to Product Owners and PMO.
• Partner with Technology and Product Owners to define approach for build phase and/or scripts; maintainmasterplan and dates for the build phase from start of build to completion
• Working knowledge on Agile practices like Pair Programming, Test Driven Development and Continuous Integration.
• Resolve any impediments preventing the team from meeting the Sprint goal by reaching out to larger company network.
• Maintain and communicate relevant metrics -velocity, burn-up / burn-down charts using JIRA.
• Facilitate Scrum ceremonies such as Sprint planning, daily stand-up, Scrum of Scrums, Release planning, Sprint Retrospection and other scrum ceremonies.
• Collaborated with members of the Product, Business and Development Teams to develop and maintain Product Backlogs.
• Managed the life cycle of code development, from ideation to sprints to deployment and thus managing the overall performance of cross-functional teams.
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Co-ordinated and managed production deployments and efficiently tracked the velocity, progress and burn down of the team.
• Communicated and interacted on a regular basis with the Project Manager and development team during different stages of the project.
• Monitored and managed dependencies on external teams and vendors to ensure there is no potential risk.

Environment: MS Office, MS Project, JIRA

Confidential

Business Analyst | Scrum Master

Responsibilities:

• Facilitating and guiding teams on the values and principles of Scrum.
• Collecting and analyzing project metrics and working with the product owners and Scrum teams to identify and in corporate corrective actions when needed.
• Defining the sprint goals along with the product owner.
• Defining capacity and velocity of the team for each sprint.
• Coordinating activities with multiple Scrum team members.
• Helping the team in grooming product backlog, creating user stories and estimating the stories and define and estimate tasks.
• Coordinating with the cross flow teams (IT infrastructure, Engineering team, DevOps and business teams) to remove any dependencies/impediments.
• Facilitating the sprint planning daily Scrum, sprint demo and sprint retrospective ceremonies.
• Ensurescrumvalues and practices are followed throughout the software development life cycle.
• Participating in the Scrum of Scrum meetings to highlight and resolve integration and co-ordination issues.
• Analyzed Business requirements and prepared the UAT test plan.
• Prepared UAT test document and developed Test Scenarios for validating the Business requirements.
• Gather and document software user stories through interviews, workflow analysis, use cases, and card build exercises.
• Function as a bridge between the business, operations, and the technical areas throughout the project cycle.
• Create process flows through MS Visio based on the interaction with the Subject Matter Experts.
• Facilitated business/functional requirement review, approval, and sign-off sessions.
• Maintaining project dashboards and regularly provided project status to the client managers and executives.
• Ensuring compliance with the standardized reporting process for all engagements.
• Presenting and explaining the iteration burn down chart to the management team on a weekly basis.
• Actively engaged in driving strategic initiatives and the related goals to ensure the most optimal outcome.
• Deep knowledge of Agile principles and practices -Pair Programing, Continuous Integration, Continuous Delivery, TDD.
• Experience in Agile Project Management, Release Management, Requirement Gathering, Business Analysis, Development, Automation Testing and Production Deployment.
• Maintain and communicate relevant metrics -Velocity, Burn-up / Burn-down charts.
• Identify, track and provide ongoing support in resolving risks and issues related toprojectsthroughout execution.
• Maintain and update project plans, resource availability records, milestone summary, key issues, risks and benefits.

Environment: MS Office, MS Project, JIRA, MS Visio, Tableau Basics

Confidential

Corporate Communications Program Manager | Scrum Master

Responsibilities:

• Drove program-wide transformation to increase release cadence and reduce errors in calculations.
• Validated story acceptance criteria with the product leader VP of Engineering and ensured that the delivery team commits to achievable and realistic goals and includes the entire team in the estimation/planning process to obtain diverse perspectives.
• Trained scrum teams across program on agile mindset and user story writing.
• Ability to effectively interact with all levels within the organization.
• Facilitated powerful, fun retrospectives to define continuous improvement actions.
• Fostered sustainable team velocity increase and >30% defect reduction with continuous improvements including automation, reduced technical debt design rework, and pair programming
• Expertise in Scrum practices such as release planning, user story development and Sprint planning.
• Championed Detailing Engineers to achieve an increase in designs closed per quarter.
• Improved team cohesion and collaboration so all team members could grow and thrive.
• Removed impediments with rigor to shield team from distractions outside sprint goals.
• Radiated team information with visible product and sprint backlogs, task boards and charts - including using Tableau and Power BI to create Visual Dashboards for the VP of Sales.
• Overall responsible for Project Initiating, Planning, Execution, Monitoring & Control and closure.
• Consulting to provide an optimal solution to features, process improvements and operational enhancements.
• Drafted Business requirements from SMEs through Interviews and workshops and converted to Functional and System requirement specifications.
• Analyzed Business Requirements, performed gap analysis and segregated them into high level and low level Use Cases
• Studied the impact of Change Requests in business requirements and updated them in requirements documents
• Working with multiple business stakeholders and elicit business requirements and creating user stories with detailed acceptance criteria.
• Active participation in user acceptance testing to ensure the user stories have been implemented as defined.
• Grooming the user stories with the development and testing team and clarifying the queries of the team.

Confidential

Assistant Project Manager

Responsibilities:

• Complete SDLC knowledge including requirements gathering, creation of project plans, Scope, schedules, obtaining and managing resources from the bench pool and facilitating project execution, deployment and closure.
• Proactively communicate and collaborate with stakeholders, vendors, and developers throughout the life of projects and critically evaluate and analyze information gathered from above sources; identify and reconcile gaps and conflicts.
• Expert in using Quality center for all phases of project life cycle and in creating the Project Management Plan.
• Communicated project expectations to team members and stakeholders in a timely manner.
• Scoped and scheduled project timelines and milestones using appropriate tools.
• Directed and managed project development from beginning to end, including facilitation of effective and seamless communication between the team members.
• Set and continually managed project expectations with team members and other stakeholders.
• Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME's).
• Delegated tasks and responsibilities to appropriate personnel while ensuring the Dev Team is protected and focusing on continual improvement.
• Maintaining up-to-date process documents and functional flows.
• Creating visual documents such as process flows, rule engines and UI mock-up to illustrate the requirements better and manage the project artifacts in box.
• Utilized Agile methodologies specifically Scrum throughout the project lifecycle.
• Preparation of business cases and proposals to justify business benefit for all the requested changes.
• Excellent track record in managing multi-cultural teams geographically spread across the globe.

Confidential

Jr Business Analyst II

Responsibilities:

• Responsible for eliciting and validating requirements using requirements workshops, surveys, use cases, and businessprocess for the project.
• Prioritize and organize requirements while using the Agile Methodology so that all stakeholders understand them.
• Organized and facilitated meetings to align user needs based on user behavior and process solutions to develop requirements. Created and documented full SDLC lifecycle artifacts.
• Worked in Agile (Scrum) - Product Backlog, Sprint Backlog, EPIC, User Stories and Acceptance Criteria
• Met with internal and external stakeholders to document businessrequirements and recommended solutions.
• Documented meeting minutes and followed through on action items to completion.
• Translated the businessrequirements into technical and systems requirements.
• Worked with Lead Business Analystto develop clear requirements process and a requirements library that led to a reduction in missed requirements.
• Developed positive working relationship with all team members in an environment that fostered open communication and active contribution.
• Collaborated with developers and Subject Matter Experts (SMEs) to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Identify process improvements to increase profitability and effectiveness of programs.
• Key participant in the annual planning process.
• Examine and evaluate purpose and content of business repots to develop new or improve existing format.
• Maintained project and team schedules for new development and deployment projects
• Coordinated with project managers, business analysts, developers, and testers.
• Supported project tracking and scheduling requirements.