SUMMARY:

• 15+ years in Business Intelligence and 5 years using Tableau Software as my business intelligence analysis tool of choice. Absolutely love deep diving into big and small data to create insights and provide guidance to an array of companies and/or individuals. My business intelligence experience include working with C - level to Management level leaders within a variety of industries to gain insights into what their data has to say about their company or their industry; Hospitality, Wholesale Insurance, Hospital & Nursing, Supply Chain Management, Power Generation, Infectious Diseases, Energy Engineering, Property Management, Government - FDIC and legal.
• Design, develop, test and deploy Tableau solutions; dashboards, scorecards, and scheduled reports using Tableau version 5x - 9x.
• Ability to understand business requirements from the business community, which include first-line management, business analysts and end users in order to define requirements and build guided and predictive analytical dashboards.
• Structure ambiguous business problems and recommend visualization solutions.
• Leverage advanced Tableau functionality (parameters, quick and action filters, calculations, and data blending) to create and publish analytical dashboards.
• Build effective working relationships with team members.
• Communicate effectively with data warehouse software engineers and architecture technical staff.
• Anticipate issues and resolve data problems.
• Train end users via webinars, lunch and learn, and team sessions for beginner to advance users.

PROFESSIONAL EXPERIENCE:

Confidential

Tableau SME

Responsibilities:

• Provide guidance on best practice for Tableau and Teradata dashboard development within the Marketing Central Intelligence Hub. The DataMart will provide a Self-Service model for end users to access marketing data and Tableau software to quickly build dashboards.
• Work with Data Solutions, IT, and Merchandising team to develop templates and replicate existing SAS extract data sets and build using Tableau Software.
• Assist with Tableau ADMIN support when needed; the ADMIN role is handled by Delta IT Services.
• Develop POC from federal data on census, population and transportation.
• Develop POC from state medical claim data.

Confidential, Atlanta, GA

Business Intelligence Architect/Tableau SME

Responsibilities:

• Develop Business Intelligence visualization using Smartsheet.com Project tool to support IHG’s Global Sales and Marketing Delivery Portfolio Team. Gather requirements from Delivery & Reporting Director and design dashboards which provide PMOs and Senior Management the results of top tier projects. Are they reporting on time and if so, are they within budget.
• Tableau Online Administrator role; setup users, projects, groups and publish dashboards.

Confidential, Atlanta, GA

Business Intelligence Developer/Tableau SME

Responsibilities:

• Developed a proof of concept with Agile Technology for a wholesale insurance provider. Used SQL Server connection with data blends to produce a duplicate copy of MS Excel results that were over 48 pages. Streamline the 48 page MS Excel report into five (5) pages; dashboards utilizing a parameter and quick filters to quickly change between company, product and quarters.
• RSUI purchased Tableau as their lead Business Intelligence tool.
• Design Proof-of-Concept for Hill-Rom computerizes hospital room tracking service, which capture Nurse room responses within major Hospitals. The data provided how many hospital bed occupied and how long nurses responded to patients calls as well as how long nurses completed task while in room.
• Received data from data warehouse team via MS Excel and blended with US government Medicaid data which I downloaded from US Data.gov to show Industry results with Hill-Rom data.

Confidential, Houston, TX

Business Intelligence Developer Tableau Expert/Trainer

Responsibilities:

• Hired to assist the Inbound Logistics and Category Management departments with their Supply Chain Management dashboard designs. Retrieve data from TMS Transportation Management System via IBM Netezza and data blend with Sysco Financial data to produce mode of transportation, best transportation lanes, fuel cost and surcharge cost.
• Trained GE Power & Water Tableau users; 2600 plus Worldwide Tableau Server users and 2500+ Tableau Desktop users. Developed materials, blogs, and support end users on best practice and performance efficient dashboard design using Tableau.
• Developed Ad-hoc dashboards for Corporate Executives, Finance, IT, Service Managers and other teams on a daily/weekly basis utilized ODBC Connectors to Vectorwise, MDM, Hyperion and MS Excel data sources. Converted Cognos reports to Tableau dashboards.
• This great experience offered a unique opportunity to build and assist others to develop amazing dashboards to answer the Power Generation business questions using a natural talent that I have obtain from understanding business drivers to tell their story and discover what works or what is not working from data as far back as 1940s.
• Prepare statistical model-based analytical reports and facilitate the design of data visualization for a team of professional building engineers (PE).
• Design dashboards on energy drivers, identify trends and validated energy efficiency improvements by utilizing MS OLAP and MS Excel to deliver month reports which identified 10% energy savings to big and small box companies.
• This was an amazing opportunity to study energy within different building types to analyze data and watch data rise off the page by the use of bars and line graphs. Developed graphs to show the building behavior with historical line graphs which displayed AM to PM kWh value trends against US and International weather temperature data.
• Developed line charts, heat maps, bar charts and calendar charts to identify equipment usage and the type of equipment running or over used during on-peak and off-peak hours.
• This analysis allowed big/small box companies to save millions on energy cost.
• Developed Tableau dashboards from 15 minute incremental time series energy normalized data of commercial buildings. Developed dashboards in Tableau to show 10% energy savings for Professional Engineers (PE) and Certified Energy Managers (CME) for their Honeywell Building Solutions customers.
• Used Tableau Dashboards and Tableau Server (v5-v8) to develop dashboard from a system development life cycle (SLDC) with teams in India, Australia, Phoenix, Minneapolis, and Prague, Czech Republic which worked as a holistic team as we developed a real time analysis dashboard for customers.
• Our customer’s big box/small box building performance dashboard made it to Time Square, NY, 2013.

Confidential

Business Analyst

Responsibilities:

• Implemented the conversion of a web-based Property Management software solution; Boston Properties. Boston Properties was a cutting edge web based Property Management tool ahead of its time.
• When each leasing manager inputted their property site’s revenue; rent, expenses and other operating cost each evening the data was consolidate by the Property Management home office via the web.
• I installed and trained software to over 200+ employees and 20 plus sites. Also represented our property management firm as we collaborated with the Atlanta Housing System to develop inspiring communities in low income areas within the through Georgia using a collaborative system for all Property Management companies to ftp into AHS and send and receive data.

Confidential

E-commerce Analyst

Responsibilities:

• Created visual aids for senior management on select market channels identified by key performance indicators of global hospitality organization; Utilized Data Warehouse through Business Objects, Web analysis and Microsoft Excel.
• Analyzed first Internet online hotel bookings using Web Analytic software and developed visual analysis using MS Excel, Business Objects and MS PowerPoint to provide C-level reporting.
• Developed a MS Access database to track IHG Corporate department classes, enrollment, outside vendors, attendance and cost effectiveness.

Confidential

Asset Management Technician

Responsibilities:

• Assisted the Resolution Trust Corporation SE Regional Office Auction campaign with the resolute of 740 failed saving and loan institutions, which collected over $375 billion.
• Developed ad-hoc reports, forms, and spreadsheets in Paradox and Lotus software.