PROFILE

Highly motivated and detail oriented Business Analyst Professional. Areas of expertise include Business Analysis, Management of Technology, Project Management.

• Business Analyst with over Six 6 years of experience in business process analysis/modeling, business requirements gathering, analysis, design and development of Web Based and Client/Server applications.
• Expertise in understanding and supporting the client with project planning, project definition, requirements definition, analysis, design, testing, system documentation and user training.
• Strong knowledge of Software Development Life Cycle SDLC including UML, Rational Unified Process RUP , Waterfall, Agile/Scrum methodologies.
• Successful in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language UML using Rational Rose MS Visio.
• Organized Joint Application Developments JAD sessions and Joint Requirement Planning sessions JRP , walkthrough, Interviews, Workshops and Rapid Application Development RAD sessions with end-user/clients/stake holders and the IT group.
• Design and review of various documents including the Software Requirement Specifications SRS , Business requirements document BRD , Use Case Specifications, Functional Specifications FSD , Systems Design Specification SDS , Requirement Traceability Matrix RTM and testing documents.
• Excellent Business scripting skills and proficient in developing Use Case Models, Analysis Models, Design Models, Implementation Models, Use Case Diagrams, Context Diagrams, Dataflow Diagrams, State Transition Diagrams, Functional Storyboards, Behavior Diagrams sequence diagrams, collaboration diagrams, and activity diagrams , also Class Diagrams based on UML Methodology using Rational Rose and MS Visio.
• In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Experience in conducting GAP analysis, User Acceptance Testing UAT , SWOT analysis, Cost benefit analysis, Portfolio Analysis and ROI analysis.
• Strong understanding of the business process, Definition of the Scope of the Project, User and system requirements, and implementation to functional and technical specifications.
• Involved in Test Planning, Test Preparation, Test Execution and Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Experience using MS Visio, MS Project and MS office tools like MS-Word, PowerPoint, Excel, and Access.
• Developed User interfaces and requirements sessions. Requirements gathering, data modeling, System Architect. Feasibility studies, Scope Documents, Requests for Proposal.
• Exceptional problem solving and sound decision making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills.

TECHNICAL SKILLS:

MS Visio, Rational Rose, SQL Server, Access, Oracle, Erwin, MS Project, MS Source Safe, Rational Requisite pro, Clear Quest, SDLC, RUP, UML, Rational Enterprise Suite, Risk Analysis, Inventory, Rational Clear Case, Microsoft Office, Oracle, Sharepoint, Quality Center, HTML, XML, Windows, Waterfall, Agile, Scrum, QTP Quick Test Pro

PROJECT ACCOMPLISHMENTS

Confidential

Business Analyst

The project was to create an online application for the insurance company. The application would calculate a customized quote based on the information provided by the user, so that clients would be able to get their quotes immediately online. On the other hand the application gathers the data and produces the reports for the management as well as information about the market, helpful in creating and modifying policies.

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Created Source to target data mapping documents identifying key data elements and prepared Data Flow Diagrams
• Created Business Requirements Documents BRD , Functional Requirements Documents FRD , Use Cases, Test cases, User Acceptance Testing UAT document.
• Interacted with database developers for formulating the ER diagrams and data flow diagrams.
• Developed and managed the formal SDLC implementation using the Lean/Agile Methodology.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Conducted business process modeling and analysis identified, assessed and articulated gaps/operational risks associated, operational enhancement solutions to project management.
• Project management update and controlling to ensure on time delivery using MS Project
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Assured that all Artifacts are in compliance with corporate AGILE Policies and guidelines.
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury Quality Center for stress testing and UAT User Acceptance Testing
• Used SQL queries for organizing and abstracting data from MS Access, created reports, forms on MS Access.
• Performed Data mapping, logical data modeling, class diagrams and ER diagrams. Used SQL queries to filter data.
• Intricately involved in Business Process Flow development, Business Process Modeling, and ad hoc Analysis Created source table definitions in the Data Stage Repository by studying the data sources.
• Recorded retention stored in Knowledge Link. Ad Hoc reporting, Admin for MS Project, Excel dbase and pivot tables, Clarity and MS Project Server Admin duties.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules

Environment: Agile, UML, Requisite Pro, Rational Rose, Clear Quest, SQL Server 2005/2008, Windows.

Business Analyst

The online store is a robust E-commerce system, effectively making the purchasing process easy for the customers. It is also a valuable source of data and information for the company. The project module includes user account management, managing products, shopping cart tool, master pages and 100 secure payment gateway.

Responsibilities:

• Implemented project using the Rational Unified Process RUP methodology to produce artifacts in the different phases of the Software Development Life Cycle SDLC .
• Conducted controlled brainstorming sessions with project focus groups for collecting business requirements based on the project scope
• Created and maintained complete development plans that included functional specifications, requirements engineering, Use Case modeling, risk assessment and mitigation, internal and external workflow.
• Developed use case diagrams, activity diagrams, sequence diagrams, state transition diagrams, created wireframes and screenshots for the application to easily communicate it to the users using MS Visio.
• Conducted JAD sessions with management, vendors, users, and stakeholders for open and pending issues and wrote functional and non-functional specifications and communicated requirements to development teams.
• Used SQL for querying and analysis purposes on various source tables and conditions applied.
• Conducted Feasibility analysis for automation of the report and inclusion into the Dashboard.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Dataflow Diagrams in MS Visio.
• Worked with the users in UAT for final testing of the application in the user environment.
• Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Worked closely with the Change Control Board and implemented the changes after the board approval and documented the changes.
• Created and maintained project schedule using MS Project showing all of the deliverables' target dates.
• Worked on Customer Data Privacy in accordance with the regulatory in the insurance service sector.
• Created and maintained the requirements traceability matrix RTM document as per BRD to manage the requirements.
• Developed detailed Entity Relationship Diagrams ERDs and Data Flow Diagrams DFDs using ERWIN to develop databases based on the system model following the techniques in System Development Life Cycle SDLC .
• Facilitated weekly meetings with the review teams to continuously improve the QA process for the application development.
• Participated in writing test cases and test plans for the given scope items based on the business requirements and technical documents.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product and ensured that the developers were updated

Environment: MS Word, Excel, Access, Visio, Rational Requisite Pro, Rational Rose, Rational Clear Case, Rational Clear Quest, ERWin 4.5, SQL, Windows.

Business Analyst

The project was to develop aiming for creating an online application for the finance company in order to eliminate the redundancies in the loan application procedure. The system let the clients enter all their necessary individual information, in one online form, instead of many paper and online ones, have their application processed and get approved immediately, or get refereed to a loan specialist.

Responsibilities:

• Involved in interactions with Subject Matter Expert, Project Manager, Developers, and the end-users in more than one JAD sessions. MS Project proved useful in coordinating activities with project manager and various other teams.
• Designed and developed UML Use Cases, Activity Diagrams, Sequence Diagrams.
• Created UML use cases and use case diagrams using Rational Rose.
• Created traceability matrix for maintaining/updating system requirements using MS Excel.
• Gathered product requirements in order to describe the business needs in terms of the main deliverables or products that are created.
• Conducted UAT to confirm that all derivative products can be successfully processed through stages of the trade life cycle.
• Talked to the end users to create the process requirements and to properly explain the flow of future data modules to the design and development team.
• Kept a watchful eye on the changes along with maintaining a constant communication with the developers.
• Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements, test plans and test cases.

Environment: Microsoft Office Suite, Microsoft Visio, Windows, Oracle, SQL, UNIX, UML, RUP.

Business Analyst

Was involved in the project to create a Material Management System for the energy firm. The application kept record of the various materials in various locations. Included inventory control of the fuel for power generation. The project had the aim of considerably reduce the capital locked in as inventory.

Responsibilities:

• Gathering and documenting requirements, developing process flows, wrote use cases, specifications and in written user guides to meet project objectives.
• Analyzed requirements modeled current business environment and produced cost effective redevelopment options for a system to capture property project details and calculate return on investment.
• Gathered and analyzed the requirements and converted them into User Requirement Specifications and Functional Requirement Specifications for the designers and developers to understand them as per their perspective.
• Extensively involved in contacting the Executive Management Senior Management Project leads and Project Managers in the process of discussing and resolving technical and functional problems.
• Involved with teams for root cause analysis activities and data collection plans.
• Performed GAP analysis of AS IS and TO BE systems and modeled them for better understanding of the business process.
• Facilitated Joint Application Development JAD sessions to identify business rules and requirements and documented them in a format that can be reviewed and understood by both business people and technical.
• Created various types of UML Diagrams like Use Case Diagram, Activity Diagram, Class Diagram and Sequence Diagram to model the business use cases, business activities, business entities and business workflow and the interaction between them.
• Conducted meetings with users and other stakeholders to elicit, organize and document the requirements.
• Interacted with teams for troubleshooting break/fix of existing equipment and software related issues and installation of new equipment.
• Worked with business units to ensure organizational and team effectiveness and to help manage change initiatives.
• Enhanced the Test Cases by analyzing the Specification Documents.
• Assisted DB team to tune SQL queries to get project related data.
• Created Traceability Matrix to ensure that all the requirements are covered by the test cases using HP Quality Center.

Environment: Rational Rose, Rational Requisite Pro, Rational Clear Quest, MS Office, MS Visio, MS Project, J2EE, XML, SQL

Business Analyst

Online insurance information system that provides insurance and financial services to the customers. This application allows the customers get rate quotes, register on their web site to receive the benefits and provide access to pay insurance bills and view their insurance policies online. The customers can also request policy documents, such as auto insurance ID cards, review the status of an insurance bill, access saved insurance rate quotes, access bank accounts, including balances, free online bill pay, and electronic transfers

Responsibilities

• Involved in interactions with Subject Matter Expert, Project Manager, Developers, and the end-users in more than one JAD sessions. MS Project proved useful in coordinating activities with project manager and various other teams.
• Designed and developed UML Use Cases, Activity Diagrams, Sequence Diagrams.
• Created UML use cases and use case diagrams using Rational Rose.
• Created traceability matrix for maintaining/updating system requirements using MS Excel.
• Gathered product requirements in order to describe the business needs in terms of the main deliverables or products that are created.
• Talked to the end users to create the process requirements and to properly explain the flow of future data modules to the design and development team.
• Kept a watchful eye on the changes along with maintaining a constant communication with the developers.
• Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements, test plans and test cases.

Environment: Windows, UNIX, JAVA, Rational Requisite Pro, UML, Rational Rose, RUP, MS Project, MS Excel