Business Analyst Resume

PROFESSIONAL SUMMARY:

Overall 6+ years of experience in IT
4+ years of experience in software development and maintenance.
2+ years of experience as a Business Systems Analyst
Have Product Owner experience
Good knowledge in AGILE methodology
Ensuring solutions meet business needs and requirements
Ability to influence stakeholders and work closely with them to determine acceptable solutions
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
Good experience with MSP Mainframe system
Good expertise in writing User stories and requirements
Involved with Backlog grooming, prioritization & Sprint planning
Perform user acceptance testing
Good track record of following through on commitments
Sound knowledge of VB Script, VB 6.0
Good experience in working with SQL Server 2008 & 2012
Having strong command over SSRS report (SQL reports) design, development and maintenance
Good communication and technical skills.

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

Required to meet with the business and understand the process
Responsible for creating user stories and the requirements for the automation
Responsible for creating the flow of the automation
Serving as a liaison between stakeholders and users
Monitoring deliverables and ensuring timely completion of projects
Prioritizing initiatives based on business needs and requirements
Perform user acceptance testing
Received appreciations from the Operations Head of Mortgage for showing a demo on the very first automation in Mortgage Servicing
Received multiple appreciations from my Senior Managers for articulating the business use case for the automation
Received appreciation from the Client Delivery Manger for delivering the automation which was complex in a short period of time.

Confidential

Responsibilities:

Responsible for developing new scripts
Responsible for enhancements to existing scripts
Responsible for developing SSIS packages for retrieving audit data
Support:
Required to support 170+ scripts in production
Team Lead/Business Systems Analyst:
Managed a small team of 2 (offshore)
Involved in gathering requirements from the business users
Serving as a liaison between stakeholders and users
Monitoring deliverables and ensuring timely completion of projects
Perform user acceptance testing
Perform Client demos
Was nominated for SHINE by the end business users in recognition of my ability to deliver on time and resolve/support issues in a timely manner
Have received THANK YOU cards from various Line of business' for enabling the business continuity

Confidential

Responsibilities: