Skills

Please use this table to list the skills noted in the Required/Desired section of the requirement. In addition, please respond with the years of experience for each skill and the last time each skill was used. Add or delete rows as necessary.

Experience

Last Used

Excellent oral and written communication skills

7 yrs

2012

VISIO

7yrs

2012

WORD

7 yrs

2012

Familiar with developing systems via a structured SDLC methodology

7yrs

2012

Ability to analyze and document complex business processes and work flows, and propose areas for improvement

7 yrs

2012

Ability to gather data via diverse means (i.e. interviews, observation, surveys, existing written documentation) and interpret relevant information

7 yrs

2012

Ability to effectively propose a mechanized solution for existing/modified work flows and business processes

7 yrs

2012

Ability to document screen mockups, wireframes, system flows, interfaces, use cases, and business rules

7 yrs

2012

Confidential,
Minneapolis, MN December 2010- July 2012
Business Analyst

Ameriprise Financial is a global financial leader. It is committed to giving back to their communities by supporting organizations whose shared goal is to improve the lives of individuals from all walks of life. Through downturns, recessions, booms, the Great Depression and the recent Great Recession, Company has honored every financial obligation to their clients and have never taken a bailout.

Responsibilities

• Interacted with the project team to define system objectives and scope, and identify constraints and the measures of success for the system being developed
• Conducted user interviews and JAD sessions to get an understanding of client business process
• Gathered primary input/output requirements and modeled the processes using Rational Rose
• Gathered data requirements for the system by interacting with the users and data administrators
• Followed Agile(scrum)methodology to develop systems
• Gathered functional requirements from users and management (SMEs)
• Responsible for creatingthe Business Requirement Document (BRD)and the Functional Requirement Document (FRD)
• Designed Business Process Model (Activity diagrams, Sequence diagrams and Collaboration
• diagrams), developed Use Cases,UML diagrams
• Proposed a mechanized solution for existing/modified work flows and business processes
• Ensured application forms and reports (UI) followed client’s development standards and guidelines in terms of usage, naming conventions and other requirement
• Developed Screen Mockups/Definitions and Dependencies
• Assisted in creation of the User Training Manual
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines
• Provided hands-on project schedule using MS Project during the various stages of the project
• Responsible for creating and maintaining documentation related to the project including, Scope and Vision Document, Functional Specification Document, Defect Status Report, Risk Analysis Document, Mitigation Plans, Supplementary Requirements Specification Document and Impact Analysis Document
• Document screen mockups, wireframes, system flows, interfaces, use cases, and business rules
• Involved in Program/Phase/ Project Coordination
• Performed data modeling ( logical modeling and physical modeling), and data mapping
• Deflected the impact of multiple report requests from the Business Intelligence users.
• Managed all requirements in Requisite Pro, making requirements available to all team members
• Developed reports, charts and graphs to analyze critical data
• Managed and monitored requirements by developing Requirement Traceability Matrix (RTM)
• Set up definitions and process for test phases including Product test, Integration test, System test and User Acceptance Test (UAT)
• Responsible for processing change requests from the client by filling Change Request Forms (CRF) and preparing Release Notes

Environment: MS Visio, MS Office Suite, Java, Oracle 9i, VB, Client Server, UML, RUP, Windows XP, Test Director, MS Project.

Confidential,
Business Analyst

Wells Fargo & Company is a diversified financial services company providing banking,
Insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores and 12,198ATMs and the Internet (wellsfargo.com) across North America and internationally.

Responsibilities

• Interacted with the Client, Process owners, Project Manager and other stakeholders to get a betterunderstanding of the Business Processes
• Collected business requirements by using various elicitation techniques and traced functional requirements
• Documented and managed requirements collected from various stakeholders using industry standard tool Requisite Pro
• Responsible for creating UML modeling plans, Use cases, process flows by usingMSVisio
• Analyzed and modeled the system using Data flow Diagrams, Functional Hierarchy Diagram and Process Development Diagram
• Developed Business Requirements Document (BRD),Functional RequirementSpecification
• (FRS) and Test Plan Document
• Proposed a mechanized solution for existing/modified work flows and business processes
• Created AS-IS and TO-BE business process flow diagrams, Integrate process flow diagrams to
• show one end-to-end business model
• Document screen mockups, wireframes, system flows, interfaces, use cases, and business rules
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines
• Worked with business owners, IT and other stakeholders in creating a content management solution
• for managing the information in the Trinity Tool (Excel)
• Used JIRA to maintain and track the requested enhancements and changes
• Assisted Testing team in writingTest plan,test cases, Unit and SystemIntegration test plans inTest Director
• Managed and monitored requirements by developing Requirement Traceability Matrix (RTM)
• Generated Reports using Pivot Tables and Pivot Charts to show the attributes that are currently
• being solved through an IT build
• Applied Business Process Reengineering and was responsible for deriving requirements, process flow from many sources and formulating them into concise requirements

Environment: MS Project, SQL server, MS Visio RUP/UML, MS Visual Studio 2003 and MS office

Confidential,
Business Analyst

Hanover Mortgage is one of the pioneers in the residential mortgage industry in Maryland and Pennsylvania. They tailor financing based on your personal profile including factors like your current income, future earning, and credit history and how long you plan to keep the property. The project involved the creation of an online pre-approval application, while allowing the clients to view their mortgage quote.

Responsibilities:

• Analyzed operating procedures and policies on an ongoing basis and recommend and implement improvement plans where appropriate
• Understood core processes of the departments to provide input on re-engineering or streamlining opportunities
• Met with client groups to determine user requirements and goals
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures
• Analyzed business requirements and segregated them into high level and low level User Requirements
• Document screen mockups, wireframes, system flows, interfaces, use cases, and business rules
• Proposed a mechanized solution for existing/modified work flows and business processes
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines
• Development of standard documentation package (Requirements,Specification, Design,Operations and Quality Testing Plans)
• Conducted JAD sessions to facilitate discussion between the different users to resolve issues andcome to an agreement
• Interviewing Subject Matter Experts (SME) and carefully recording the requirements in a format thatcan be reviewed and understood by both business people and technical people
• Set up definitions and process for Test phases including product test, integration test, and systemTest
• Created different Traceability views to maintain the requirements using theRequirements Traceability Matrix (RTM)
• Performed System Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications
• Frequently updated the requirement and defect status as per the current status of the Project

Environment: MS Visio, MS office Suite, AUP, VB 6.0, JAVA, SQL Server 2000,
Microsoft NT, Story Cards, Microsoft IIS and Crystal Reports

Confidential,
Business Analyst ( E-Commerce)

Bill’s Fresh Market, Inc in Jonesboro, AR is a private company categorized under
Groceriesand Related Products. US Foods offers more than 350,000 national brand products and its own “exclusive brand” items, ranging from fresh meats and produce to prepared and frozen foods.

Responsibilities:

• Facilitated collection of Functional Requirements from system users and preparation of business requirement documents that provided appropriate scope of work for technical team to develop prototype and overall system
• Played a pivotal role in JAD sessions helping to develop detailed solutions and documented the Functional and System specification requirements
• Gathered and articulated Business Requirements from User Interviews and Synthesis those requirements into technical specifications
• Proposed a mechanized solution for existing/modified work flows and business processes
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines
• Analyzed Shopping Cart, Product Catalogs, and Payment System
• Analyzed Business Requirements and created Use Cases, Use Case Diagrams, Navigation Flow, Business Flow Diagrams and Work Flow Diagrams for applications and created Activity Diagrams / State Chart Diagrams using MS Visio and created Conceptual Model, Behavior Diagrams
• Document screen mockups, wireframes, system flows, interfaces, use cases, and business rules
• Conducted walk through sessions for Business Requirement Document (BRD) and Use Cases to discuss certain issues with stake holders, Architectures and Design & development teams and also performed GAP Analysis
• Responsible for providing Business Events, Reports Using Business Objects, and Process Information for Workflow, External Interfaces, and Data Definition Requirements
• Partner with clients/peers/technical groups to Perform Quality Reviews on business requirements in order to determine if the requirements fulfill the demands of the end users
• Conducted many informal Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests
• Worked closely with the UI/front end design team to model the screens, which met user, defined requirements and also company standards
• Extensively interacted with the QA Team in executing Test Plan
• Defined validations to be built into application in line with the functional requirements
• Analyzed Payment Processing System on Authorized.net
• Participated in meetings with Developers Project Managers and Quality Analysts to discuss Business Requirements, Test Planning, Resource Utilization, and Defect Tracking
• Developed User Manuals, Presentations and Training Manuals as per project specifications and timelines

Environment: Captivate 4.0, MS Office Suite (Word, Excel, Access, PowerPoint, andOutlook)MS Project, Share Point and Visio, Business objects

Confidential,
Business Analyst (Online Banking)

Machhapuchhre Bank provides banking and financial services.The project was to implement a credit card issuing and processing system. My major role was to assist the project manager and his team starting from requirement gathering through to implementation and testing.

Responsibilities:

• Assisted the project manager in defining the Scope, Schedule and Budget of the Project
• Assisted the project manager in Feasibility Analysis-Schedule, Technical, Economical and Operational Feasibility
• Assisted the technical team in defining the Candidate System Matrix and Feasibility Matrix
• Established a Business Analysis Methodology around the Development Process
• Proposed a mechanized solution for existing/modified work flows and business processes
• Studied and assessed the Client Systems and the Business Process
• Document screen mockups, wireframes, system flows, interfaces, use cases, and business rules
• Assisted in Data Analysis and worked with the design team in the designing of the Databases with extensive use of ERDs
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines
• Designed and developed Use Case Diagrams, Activity Diagrams, Sequence Diagramsby using MS Visio
• Provided key inputs in defining the projects and system requirements
• Assisted the team members in writing the Test Cases and executed the Test Plans for the User Acceptance Testing
• Worked with MS Access for the arrangement of the customer data
• Assisted the team members with documentations like Business Requirement Document and Use Case Specification Document
• Conducted individual and JAD sessions with the stakeholders and the technical units
• Assisted the project manager in developing the project Plan, Scope Plan and Business Process Plan
• Assisted the team member during implementation, testing and maintenance
• Assisted the team in writing the User Manuals

Environment: MS Visio, MS Office Suite, HTML, Test Director, VB, Client Server,
UML, RUP, Windows XP, Test Director, MS Project, MS Access