SUMMARY:

• Accomplished Senior Business Consultant qualified in Business Analysis, BPM process design, optimization and automation using various tools such as open system, Savvion, Appian 6, 7, Pega systems, etc. More than 19 years of proven experience in IT Industry with various sectors. Successfully managed large projects with multiple teams and coordinated offshore and onshore development model. Designed different BPM/BI Projects, E - Commerce (B2B/B2C) Projects, J2EE applications, products and implemented successfully in Manufacturing, Insurance, Finance, Telecommunication and other domain areas.
• Ecommerce (B2B/B2C)
• SaaS
• Business Processes
• Business Analysis
• Project & People Management
• Offshore/Onsite Coordination
• BPM/BI Modeling
• Operational Excellence
• Kaizen / Roadmaps
• Process flow optimization
• Client Management
• Strategy - Vision to Execution
• E2E Testing/QA Management
• Budget Management
• Lean / Six Sigma / Analytics
• Process Strategy
• Change Management
• Excellent Communication

TECHNICAL SKILLS:

BPM: - BPML, BPMN, BPQL, XPDL, SOA and Web Services

BPM Tools: - Savvion, Pega PRPC, SAP Workflow engine, Appian V6.x, V7.11, SAIL, IBM BPM, ODM, JBPM, ActiveVOS, Camunda, Tibco Business Studio, ATTBusinessStudio, Drools

J2EE: - Java, JSP, Servlets, EJB, JMS, JDBC, etc.

ECommerce: - Magento 1.13, 1.14, Ecommerce B2B, B2C, SaaS IBM s WCS 4, 5, 7

Languages: - CGI, Perl, UML, SQL, PL/SQL, Net.Data, JCL, COBOL

App Servers: - Websphere 3.x, 4.x, 5.x, Weblogic,4.5, 8.1, Apache, Oracle, JBoss

Databases: - Oracle, DB2 UDB 6.1, 7.x, MS SQL Server, IMS DB/DC, Coherence, Cassandra

SOA: - SOAP, WSDL, REST API, XML, JSON, WADL

Others: - HTML,JavaScript, CSS, XML, MS Project, ALM, Splunk, Agile, Scrum Master

PROFESSIONAL EXPERIENCE:

BPM Architect

Confidential

Responsibilities:

• Worked with CSI Front Office BPM organization at AT&T on various front office BPM service and bundles
• Involved in business requirement discussions, designed, and developed new BPM processes in XPDL tailored to AT&T CSI standards as Model to Execution (M2E) and integrated to various other systems such as EMS, WMQ, Atlas, DME2
• Enhanced existing both stateful and stateless BPM applications and added additional functionalities
• Created front office, back office and Work Flow BPM materials, provided to internal resources, and have them approved as certified internal courses
• Actively supported and fixed QC and production complex issues related to BPM processes
• Successfully managed both onsite and offshore teams
• Tibco Business Studio, Contivo, AT&T Business Studio, XML Spy,

Senior Ecommerce Solution Architect/ Business Consultant

Confidential

Responsibilities:

• Extensive experience in capturing different business requirements, tasks, activities from core and interlock business units to enable eCommerce marketplace platform for selling Nimsoft products and CA course programs online with various licenses, supporting globalization, taxes, booking companies and other online validation related activities
• Responsible for determining operational objectives by studying business functions, gathering information, evaluating output requirements for SaaS platform to enable Try and Buy CA products
• Created various workflow/ process flows with to different business units business needs
• Validated business requirements and prioritized tasks and activities related various projects
• Led entire SDLC with different design, development team both at client place and offshore development team
• Followed both waterfall and agile methodologies towards requirements and the entire project phases and successfully implemented various projects
• Magento 1.13, 1.14, SAP - work flow Engine, Version One, SharePoint, Enterprise Visio, Excel, Marketo, SFDC, Clarity

Senior BPM Solution Architect

Confidential

Responsibilities:

• Responsible for requirement gathering, functional analysis, and design the entire process using open system architecture and building technical and functional design strategy and architecture for various business process management applications for financial, manufacturing and hi-tech semi-conductor global customers.
• Built BPM work flow models based on simulated metric values after conducting Kaizen events with clients
• Led entire SDLC with different design, development team both at client place and offshore development team
• Developed project implementation plan, execute strategy, and monitor performance and quality of the project
• Provided innovative, technology, architectural design, thought leadership, strategic and tactical decisions and long-term vision to both clients and to Value-Optimized Solutions management.
• Accomplished track record of improving operational efficiency, proactive metrics, forecasted communications, alerts, real-time visibilities for management by means of powerful BPM processes to various clients.
• Savvion SBM Suite 7.x, Process Modeler, Appian 6.6.1, Appian 7.1, Appian process modeler, Oracle, DB2, Java, J2EE, Unix

Senior System Architect (BPM)

Confidential

Responsibilities:

• Responsible for gathering new feature requirements for Farmers Insurance’s personal and corporate Insurance business process that involves Claims, New Business set up for personal and commercials, property insurance, claims, life insurance, long term care, policy administration and underwriting and other modules.
• Responsible for Design, Development and Implementation of Enterprise applications, Framework Prototypes PRPC 5.x and 6.x versions.
• Enhanced BPM work flow models using PRPC architecture
• Managed onsite development team to monitor system performance with actual metrics and analyze business intelligence data and generate various business metrics and reports
• Utilized the Storyboards and Business Use Cases, developed design document for the Claims related use cases and implemented the functionality using Pega framework.
• Provided technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to management
• Managed and mentored a team that consists of system architects, business analysts and partner resources.
• Directed and managed the integration of different use cases, code reviews and re-factoring.

BPM Solution Architect/J2EE Architect

Confidential

Responsibilities:

• Designed various BPM project architecture using Savvion SBM Suite 6.8 in Unix environment with Java 1.4, JSP 2.0, CGI, Perl, Oracle 10g, Eclipse 3.1.2
• Successfully implemented Order fulfillment and Change Control processes for various organizations inside Micron.
• Involved in requirement gathering, architecture, implementation and administration.
• Identified applicable business rules on the entire business plan.
• Defined the process and human work steps activities in Savvion Process Modeler
• Designed and developed many adapters using Java, CGI and Perl to integrate with other existing systems.
• Created many web services and application layer to get the real time results while many BPM Process instances running.
• Integrated with LDAP System to maintain the user authentication and security.
• Administered and did the Active management related tasks and activities.
• Worked on the next level refinement and the future iteration levels in the existing BPM Processes.
• Managed the entire development team and solved many technical and functional challenges during process development and implementations

J2EE Architect

Confidential

Responsibilities:

• Involved in designing and developing Financial Fusion Banking Suite which is designed to meet the online delivery requirements of the financial services industry. It provides an integrated platform for consumers, small businesses and large corporate cash management customers and cane be delivered across multiple channels. This supports multi-bank environments with customizable solutions that offer account and payment management, bill payment and presentment, alerts and entitlements.
• Participated in building various modules and customized those modules according to various bank’s custom requirements
• Worked with Citizens Bank & CharterOne Bank, Bank of America, First Tennessee bank and other credit unions

Environment: Java 1.3, JSP 2.0, Servlets, EJB, Oracle 8.1.6, Websphere 5.0.2, Websphere Studio Application Developer 5.1.1, JBoss, Windows NT & UNIX