SUMMARY:

• An experienced IT professional with 14 years’ experience in full life cycle of software and infrastructure development (SDLC) including business requirement gathering & analysis, system study, application design, development, testing, implementation, system maintenance, support and documentation. Experienced managing project teams; including offshore development teams. Hold MBA and BSc degrees.

TECHNICAL SKILLS:

Process Improvement: - Redesign and Reengineering, Business Analysis Planning and Monitoring, Requirements Gathering, Analysis, Management and Communication, Change Management / ITIL Implementation, Solution Assessment & Validation, Microsoft Visio, Project, SharePoint, and Office (Word, Excel, PowerPoint, Access), IBM Rational RequisitePro, Rational Rose, Rational ClearCase, Borland CaliberRM, TOAD, SQL, Oracle, MySQL, OS: Windows 2003 Server, Windows 2008 Server and Windows 2012.

PROFESSIONAL EXPERIENCE:

Confidential, Sacramento, CA

Senior Project Manager

Responsibilities:

• Scheduling and conducting kick-off meeting with client and project team to gather the configuration requirements for the new servers and identify the tasks and timelines to finalize the project schedule
• Managing server tech refresh projects focused towards migrating physical servers and client applications to Cloud virtual environment and up-gradation of the current Windows operating system platform from 2003 to Windows 2008/Windows 2012 R2; virtualizing servers to address power, floor space and cooling issues at the data centers
• Facilitating necessary leadership & dynamism necessary to team members to provide service of highest order
• Rich experience in managing parallel projects with large global team (onshore and offshore) of 20+ resources and over $2m
• Expert knowledge in Software Development Life Cycle & AGILE(Scrum) to deliver end to end apps
• Creating positive energy and mentoring team members to take up challenges & grow a successful career path
• Organizing weekly status calls with application & VM build teams to get a status on project milestones and resolve technical and non-technical issues; sharing project progress reports with all the stakeholders
• Progressing projects from server planning, build, through to application Go Live on the new servers and decommissioning of the old servers
• Identify & prioritize hundreds of infrastructure nearing End of Support/Life. Network Analysis for WAN latency.
• Identify all Users, Applications, petabytes of Data due for Technology Refresh. Communicate Scope of Work, Timelines, and Roles & Responsibilities to Users.
• Confirm replacement infrastructure specifications, Storage, Back up frequency, Data Retention, Disaster Recovery & Failover plans.
• When Virtualization is not feasible, engage Vendors for Orders, Shipment, Rack & Stack, Network Cabling and IP Configurations.
• Managed medium to large size projects using project management standard tools/methods including MS Project, Primavera, Visio, SharePoint, waterfall, Iterative scrum/agile.
• Versatile in Business solutions Architecting, Business Development support, customer engagement / Relationship management and project management for large initiatives (Scope, Budget and Team size)
• Close interactions with Senior Leadership team for accountability and responsibility for Scope, Time, Cost and Quality of the project managed.
• Assisting customers to achieve the expected ROI
• Scheduled 2015 and 2016 Asset procurement CapX, OpeX budget. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets
• In depth experience and technical knowledge in infrastructure migration of Windows .NET / IIS / CLR applications. Strong understanding of architecture and design of Windows .NET applications.
• Leads the execution of projects to successfully implement lifecycle upgrades, ensuring that the current state of infrastructure technology is at the desired state, thereby contributing to the overall improvement of IT system availability.
• Promote excellent customer services and project management Supports defined processes including Change, Problem Management, Service Request and Asset Management.

Confidential, Bloomington, IL

Senior Business Analyst/Project Manager

Responsibilities:

• Manage the integrity of the infrastructure through the coordination of projects to determine product selection, technical design and development, validation, deployment, monitoring and maintenance.
• Working with business and technology subject matter experts to define scope, review requirements, query clarifications, estimates, and develop schedules / project plans and on other related documentation needed for approvals.
• Coordinate work of technical SMEs, drive infrastructure technology issues to resolution, and influence technical decisions.
• Follow up with project resources to track all the project tasks against scheduled or based lined plans and ensure that all the project activities and deliverables are completed on time.
• Provide project team with expertise, direction, motivation and encouragement.
• Providing leadership, direct project activities, conduct reviews, manage risks and change controls, communicate health of the project(s) to all the stakeholders and senior management.
• Successfully Leading Partnership engagements. Highly Flexible, adaptable and Shift Priorities as demanded.

Environment: Project Management, Infrastructure, Validation, Deployment, Review Requirements, Project Schedules, Project Plans

Project Manager/Sr. Business Analyst BA

Confidential

Responsibilities:

• Managed a gamut of projects related functions including development of business case, project charter, scope and plan, resource acquisition (hardware, software, services) & allocation and team building
• Monitored the project finance, ensured accurate invoicing and tracked receivables for all projects; evaluated profitability, revenue, margins, bill rates and utilization across projects Managing service desk operations with key focus on error-free outputs, negotiating contracts & SOPs; defining SLAs and ensuring optimal utilization of capacities / resources while maintaining stakeholder & end user satisfaction
• Identifying & monitoring monthly metrics & KPIs, ensuring the adherence to operational standards and consistently applying them; developing & monitoring escalation processes to ensure that SLAs are achieved
• Successful transitioning involving defining scope, setting timelines, analyzing requirements, identifying dependencies and evaluating risks & issues as per budgets
• Handling the smooth transition from current to future business operations through clear recognition & responsibility to make the organization ready for migration to new ways of working

Environment: Project Management, Project Schedules, Requirement Gathering, Documentation

Business Analyst/ Process Analyst

Confidential

Responsibilities:

• Advised, informed and empowered application development teams with standards, resources and assets to share and collaborate on delivering convergent solutions while providing partners the technology assurance, value creation and commercial excellence.
• Managed onsite/offshore development team and interfaced with technical architects, project managers and developers. Monitored and reported on team performance in the areas of productivity, customer satisfaction and aligned with best practices in business communications readiness.
• Simplified the on-boarding documentation and processes; Improved scalability of the adoption team resulting in on-boarding over 40 application teams; Implemented constant review of onboarding projects.
• Worked with key stakeholders including designers, planners and content strategists to conceptualize the intended solution in support of the strategic goal and performed GAP Analysis between the current (AS-IS) state and intended (TO-BE) state.

Environment: Business Analysis, Gathered requirements, AS-IS, TO-BE, GAP Analysis, Application Management