SUMMARY:

• PROJECT MANAGER Specializing in software development and IT infrastructure platforms
• PMP - Certified Project Manager with 12+ years of comprehensive Business Analysis, Project Management, PMO and Program Management experience in Software Development and IT infrastructure platforms.
• Managed software and web application development, system integration, and platform migration projects through the full SDLC from requirements gathering and analysis to deployment and post-deployment support.
• Supply chain management, healthcare, Oil and Gas and IT industrial experience. Expertise in managing technical staff, offshore resources and coordinating development activities with cross functional teams.
• Supported multiple business units. Travelled extensively to provide field and customer support and acted as a liaison to executive management.
• Outstanding communication, facilitation and negotiating skills.
• Managed/participated in several Custom Software Implementations, large complex projects in multi-tier environments in integration of cross functional, distributed environment, process automation, enterprise and E-Commerce applications.
• Web Applications Design utilizing various technologies such as VB.Net, ASP.Net, Cold Fusion 8, Cold Fusion Report Builder, Microsoft Visio, Crystal Reports XI, MS SQL Server, and Oracle.
• Skilled in managing full System Development Life-cycle (SDLC) projects, Global implementations, Multiple initiatives, engaging client participation, managing Vendor Relationships, leading & managing diverse, On-site and Off-site team members and meeting project objectives.
• Requirement definition &analysis.
• Resource pool administration.
• Risk assessment and mitigation.
• Project scheduling
• Team building and leadership
• Project budgeting & cost control.
• Quality assurance
• Experience in IT, Corporate finance.

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE

Sr. Project Manager

Responsibilities:

• Ranging in complexity from medium to complex with budgets of $50K to $250K.
• Several of these projects are responses to Office of the Comptroller of the Currency
• Portfolio consists of 4 Functional areas (Pre-Employment Screening, Command Center, Access Control, and Monitoring) of the GS&I tower.
• Ability to drive strategic projects to completion on time and in scope.
• Facilitate open communications between technical teams and the LOB
• Arbitrate issues arising from project work
• Create useful working relationships with all members of the projects.
• Ability to gather, analyze, and disseminate information to teams and peers.
• Provide strategic support to my lines of business (LOB)
• Mentor peers, team members and stakeholders in the defined PLC for our area. •
• SharePoint owner and administrator to several SharePoint sites, also mentor others on SharePoint use and maintenance

Confidential, New Jersey

Sr. Project Manager

Responsibilities:

• Drive Agile best practice in a distributed team
• Leads the project teams in execution and delivery of solutions
• Managed multiple priorities and provided work direction to the project team
• Established and monitors short, mid-scale and complex project plans
• Consult with business partners and coach project team members
• Communicated the status directly to customers, team, and executive management
• Manages one or more moderately complex technology projects, or components of a large complex project, under oversight from senior management
• Works within established framework regarding prioritization of projects
• Managed projects utilizing standard detailed project management methodology.
• Established full project life cycle plans.
• Developed project schedules, maintained the status of project, and monitored the activities of team members in all projects
• Established initial Service Level Agreements (SLA) with customers and may serve as interface with business management.
• Managed project budget and monitored and provided the reports throughout the process.
• Serves as initial escalation point in problem resolution process

Confidential

Project Manager/PMO

Responsibilities:

• Managed successful migration of 500+ end user applications, 5000+ user profiles from infrastructure discovery to execution phase with minimal impact to business continuity
• Manage all key stakeholder relationships and cross-functional project teams up to 100.
• Agile and Waterfall project management strategies to deliver the projects were completed on time and achieved intended outcomes.
• Facilitated, tracked and completed decommission of 4000+ legacy citrix user profiles
• Participated in Forecasting, Resource planning and Estimation.
• Prepared detailed work breakdown structures (WBS) and project plan
• Managed a team of analysts to perform detailed data analysis and data quality analysis of users, user profiles and applications in MS Excel to prepare deployment roadmaps, work breakdown structures (WBS) and schedules
• Worked as a liaison between Citrix engineering and support teams to identify and drive resolution of issues and manage risks
• Prioritized and balanced competing needs of various project stakeholders, project scope creep and migration scheduling conflicts
• Prepared presentations in MS Power Point for management reporting of project progress
• Prepared Hosted weekly status calls with the project stakeholders to provide project status, and highlight risks and issues
• Won the Partner spotlight for the best employee in the infrastructure technology organization

Confidential

Project Manager

Responsibilities:

• To monitor and track revenue projection, recognition and billing for projects
• To address procedural or process issues within or cross department
• To identify needs/areas for or improvement and implement corrective actions
• To provide on-going feedback/coaching to the team
• To allocate tasks according to employee's talents

  Services (project implementation team)

• To manage the delivery of service and solution projects within the organization to customer.
• To manage the day to day project related activities to ensure deliverable completion within a timely manner within the required scope & allocated budget.
• Communicate status, issue and risks to project stakeholders.
• Establish and maintain good working relationship with customer and 3rd party vendors.
• Manage, plan and drive requirement analysis, design, development, testing,, migration, implementation, deployment and post implementation support.
• Establish and identify project team members required to deliver the projects.
• Provide leadership and guidance to project team members.
• Manage project team member on their performance, productivity as well as delivery of the project deliverables.
• Drive project status meeting with team members as well as raise project issues with proposed solution.
• Perform hands-on analysis, design, development, testing, implementation and post implementation support when required.
• Provide input to continuous project improvement.

  Support:

• Monitor issue status reported by customers
• Provide support report to management
• Release Management

Confidential

Program/Project Manager

Responsibilities:

• Technical Writing, Advanced Business and Professional Writing,
• Intercultural Communication.
• Create Technical Design as per project requirements
• Develop key design points in the beginning of the project.
• Document key question of system design on a paper (or in electronic form).
• Document a detailed definition of the application design based on the System Requirements Specification, to get the project developed using well defined technical solution.
• Set up the clear and definitive base for implementation.
• Provide clear understanding of solutions desired to the project team
• Encourage discussion of the project goals, priorities, and constraints
• Specify details for unified development.
• Provide input for detailed work breakdown structure in the project schedule.
• Highlight any technical issues that may impact the project.
• Senior Project Manager, Professional Services, responsible for managing the implementation (scoping through to post go-live support) of multiple OpenText Correspondence Projects.
• Managing software development projects,
• .Net in SharePoint 2010, develop SOW
• Managing Application project and doing Maintenance & Support
• Implementing and deploying ERP software systems.
• Management of technical teams, scheduling and resource allocation.
• ERP experience includes supply chain finance business intelligence CRM and point of sale.
• Adept at issue/action/risk management and documentation.
• Knowledgeable of all project documentation and deliverables including schedules, issue, action and risk logs, test plans, executive presentations and associated documents required for consolidation/migration/relocation projects.
• Familiar with DELL migration methodology.
• Experienced with vendor management.
• Extensive experience with evaluation of problematic projects to bring them back into scope.
• Proven ability to manage large scale, high visibility projects.
• Accomplished negotiator for SOWs and contracts.
• Migrating 1200 servers to NEW Data Center
• 1000 plus Applications hosted on 1200 servers
• Discovery and Data collection of Applications & Servers
• Managed Big Data capture, storage capacity, analysis, data curation grow rapidly
• Application file-sharing framework for data storage and query
• Migration Approach Lift/Shift, P2P, V2V, Seed/Swing
• Engagement with Application owners to understand dependencies, Firewalls, WideIP, FDNS etc.
• Operating Systems Wintel/Unix/AIX
• Databases SQL/Oracle
• Environments Production/PreProd/Contingency/DR/Dev/UAT
• Engagement with Application owners to understand dependencies, Firewalls, WideIP, FDNS etc.
• Worked in various tasks like Rationalization, Decommissioning servers, Migration activities etc. and showed 100% success in all the activities and helped other folks to achieve their goals.
• Worked with Dev teams across OPE for infrastructure support and helped them in driving the work.
• These are the additional servers which will generate revenue to DELL.
• This server utilizes cost of maintenance.
• Decommissioning the servers avoids Microsoft patching
• These servers are Non-productive and does not benefits to DELL.

Confidential

Project Manager

Responsibilities:

• Involved in coordinating workflow between technical team members,
• Draft technical proposal, management reports, costing and maintain project documentation.
• Ensure project follows Project Methodology IPECC and DMEAC as specified by the management
• Utilize solid people management skills for negotiation and task assignment to various stakeholders
• Overall responsible for the projects to ensure successful completion of deadlines.
• This includes product management, project management and product engineering.
• Coordinate the development and implementation of marketing and lead generation activities for STO in North America.
• Review and refine provisioning and support processes for all products provided by STO in North America.
• Engage and manage vendor relationships for products related to the project.
• Develop strategic partnerships where necessary to deliver the best possible suite of product capabilities to be offered to STO Customers and prospects by the STO Services group, STO Partners.
• Analysed vendor proposals
• Engage in negotiation on prices and delivery terms to finalize contract.
• Result: Provided client with state-of-the-art services for up to 5 years and saved bi-annual renewal costs of an estimated USD5M.