Technical Project Manager, Cloud Services Resume

PROFESSIONAL EXPERIENCE:

Technical Project Manager, Cloud Services

Confidential

Responsibilities:

Work with leadership and account managers to define company value markers to prioritize work backlog and team resources
Review and/or create Technical Engagement Activity documentation, Scope, Proof of Concept and other project artifacts as needed
Manage Enterprise project lifecycle via Visual Studio (VSTS) including backlog review, resource management, scoping and post mortem metrics
Build and manage Visual Studio Dashboard reporting using WIQL (work item query language) queries to determine overall project health and team velocity, combined with PowerBI dashboards
Manage all - up C-level reporting to leadership

Technical Delivery Manager

Confidential

Responsibilities:

Launched implementation processes with cross-functional teams, reducing project slips and fails by 80% in first 6 months and cross org satisfaction
Cut Dev Ops cost overage by 20% implementing sprint velocity planning, and product backlog prioritization, ensuring on-time releases with 0 failed production deployments during tenure
Improved Sprint release cycles by 60% within the first 90 days by implementing product backlog requirements before user story acceptance
Implemented mixed Agile methodology of Scrum and Kanban to improve continuous release cycles
Run daily standups, task prioritization, and planning, writing the user stories, management of development cycles, handling technical discussions and product delivery with stakeholders.
Designed and managed Sprint burn down and Sprint velocity charts to ensure commitments deployed on time.

IT Release/Project Manager, Consultant

Confidential

Responsibilities:

Worked with senior management and IT leads to create sound engineering design process and quality practices, software estimation, technical documentation standards, QA processes
Identify and conduct Pilots and build management for mature releases to production
Simultaneously managed 5-10 individual projects from internal day-to-day activities with development, design and QA teams, to serve as the liaison for business group communication and management
Review technical architecture documentation, data networking technologies including Ethernet, router/switch management and firewall configurations
Review networking, server set-up and administration, including troubleshooting experience with internet architectures, firewalls, proxy servers, reverse proxy servers, and web servers
Utilizing System Center Operations Manager (SCOM) monitor overall health and performance of retail store servers and security patching
Conduct post-release analysis using general SQL Queries and Joins in SQL Server Studio
Managed various product and program story backlogs in Visual Studio, Team Foundation Server (TFS)
Designed and managed PowerBI dashboard reporting that provided real-time help desk ticket tracking across all Stores globally. Overall, reporting yielded a cost savings of over $500K in first 12 months of implementation due to proactively identifying issues with first generation stores
Improved overall release delivery time on infrastructure projects by 35% in first 6 months by implementing operational readiness validation measures for feature team requests

Technical Project/Program Manager

Confidential

Responsibilities:

Managed end-to-end user stories and project deployment of new custom designed, Digital Marketing reporting tool for capturing community engagement performance data across various online marketing campaigns
Drive specification and development of cross-team dashboard solution enabling teams to share real time status of all teams
Defined standards and UX requirements, methodologies and processes to ensure efficient development and implementation of the tool
Designed reporting dashboards in Excel using SQL queries in SQL Server Studio

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