SUMMARY:

• A diverse IT leader and accomplished Project/Program. Experienced Engagement Manager, with many years of experience at various IT and business verticals. Has an extensive experience with managing, delivering, and deploying large and complicated software applications and systems including ERP systems. An experienced SDLC manager delivering expert quality assurance practices as a solution. Delivered PMO level solutions for complex environments and software systems for some major financial institutions
• An experienced SDLC manager/director delivering Professional Services, and PMO level solutions for complex environments
• An experienced engagement manager managing the relationship with the client throughout the project duration and acting as the main point of contact between client and vendor organization
• Experience working with IT startup teams and other ventures directing and lining up IT goals with business goals
• An application project/PMO manager executing all applicable project knowledge and processes for average and enterprise - wide, cross-functional systems delivery
• A liaison between business units and LOB’s, technology, Infrastructure, and support teams
• An experienced release and product manager keeping interruption free BAU running
• A process and change manager expert implementing checks and balances through out the SDLC
• Managing business artifacts and perform business analysis to translate into test requirements and into technical requirements
• Building and managing project teams, identifying resources, roles, and responsibilities
• Managing projects’ budget and resources
• Reporting meaningful financial reports and presentations as well as dashboards
• Process and Change Manager
• An experienced QA director delivering quality assurance solutions as structured practice
• Quality assurance requirements management (manual and automated)
• Build QA teams and environments installing the required tools for tracking and automated test execution
• Create matrix reports and present coverage dashboard to executive management
• A strong agile and scrum practitioner keen on process and communication improvement
• Strong SQL/SQLPlus and VB scripting that strengthen my data analysis skills

WORK EXPERIENCE:

Confidential

Responsibilities:

• Provide various Professional Services to teams within clients on demand and for short assignments
• Engagement and Project Management standards; SOW, project charter, various PM plans
• Resource augmentation and recruiting for various vendors
• SDLC process Management provided to the development team manager at WinTrust Bank in Illinois
• Quality Assurance practices process and knowledge areas; provide QA guidance to various outsource companies

Confidential

Engagement Manager/Senior Technical PM/PMO

Responsibilities:

• Formalized and managed the SDLC for implementing and delivering the Actimize AML application with emphasis on the following modules and components; Ongoing (various) Transaction Monitoring and Suspicious Activity Reporting, AML/OFAC Risk Assessment, Customer Identification Onboarding Processes, Etc.
• Used SQL & SQL PLUS AND EXCEL AND EXCEL to analyze and manage data quality
• Used PM tools for project and milestones tracking, and MS Office suit of products to present status reports
• Created and enforced development, build, delivery process for a JAVA persistence layers merger and acquisition
• Managed two vendors’ resources, and budgets, teams of 13 resources in total
• Managed the procurement process for infrastructure network devices, routers, switches, firewalls, etc.
• Set up the process for creating an effective PMO practice within, creating various process templates
• Negotiated 3rd party engagement contract and managed consulting resources

Confidential

Senior Infrastructure Project Manager/PMO

Responsibilities:

• Provided PM and PMO services to the infrastructure Network Security team to manage the tools and the resources to ensure the hardening and vulnerability remediation requirements are met
• Created and managed a small team of Network Cyber security engineers to mitigate issues, 15 resources
• Assisted in managing other cyber security projects and resources to harden the network devices
• With consultation and direction from executive management, insured that all network and applications following standards Published by NIST, FFIEC IT Examination Handbook, CIS benchmark, ISO, Internet Society, and some device specifics
• Managed scanning applications that scanned for vulnerabilities at the infrastructure and the web interfaces
• Directly managed and utilized reports from Riverbed NetCollector/NetAuditor Suit of tools as well as reports from Rapid 7’s Nexpose vulnerability scanning to reconcile findings
• Executed various remediation options, including but not limited to;
• Managed multiple projects to replace major Network devices, patching and upgrades
• Created and the executed various test cases, to test all the critical applications impacted
• Worked with Network and Cloud architects to help build the Network Security solution
• Spearheaded and implemented change management for the infrastructure and network engineering teams
• Used SQL & SQL PLUS AND EXCEL AND EXCEL to analyze and manage data quality
• Used PM tools for project and milestones tracking, and MS Office suit of products to present status reports

Confidential

Director, Engagement Project/Program Manager

Responsibilities:

• Ensured the services delivered by the vendor conform to what has been contractually agreed between client and vendor and monitoring the delivery of said services against agreed schedule, quality, scope and budget
• Managed vendor resource planning and addressing resources performance issues, 10 resources
• Provided quality oversight on deliverables prepared by the project team before submitting to client
• Provided quality assurance on project documents and client deliverables including knowledge repository management
• Estimated, planed, communicated, and executed resulting project plans and detailed project tracking controls
• Managed the financial aspects of the contract (billing for services, following-up on payments etc.)
• Acted as the escalation point when issues arise with vendor's resources, services and managed any disputes
• Reported internally within vendor organization on project performance (services delivery, progress, economics, as well as externally to other stakeholders
• Created startup teams and managed a large portfolio of applications and projects involving integrating government enterprise ERP system - managed a team of 35
• Executed all project’s knowledge and process areas including, scope, resource planning, time, budget, communication, cost, risk, stakeholders, etc.
• Utilized ITIL Framework and Processes in conjunction with PMP standards, concepts, and practices throughout
• Set and implemented a hybrid model that included both Agile/Scrum and waterfall development as well as extreme and hybrid methods
• Started and managed geographically distributed 30 resource development and QA teams, included 5 managers
• Implemented Active Directory (AD) and Single Sign On (SSO) ID Management and security permissions and entitlements on integrated systems
• Implemented International money transfer integration, via utilizing API, with ABN AMRO and World Bank’s Payment Systems Development Group (PSDG) for money transfers
• Managed the SDLC of various web-based applications for tracking oil shipments (Web-Based ERP end-to-End)
• Managed business needs and requirements into the system and associated them development and change tickets, as well as with a global ticketing system (using JIRA in some areas)
• Managed the deployment at various environments and the delivery to production
• Created and executed test cases into mercury and lined (associated) these cases with business, (and technical) requirements
• Adopted and applied Agile, and hybrid, methodologies for tracking all projects including the progress of quality assurance team
• Procured and set up the infrastructure and the utilities and platforms to use for Java SE7 and others
• Managed Dimensions and Eclipse source code control and build utilities
• Procured and installed Oracle 11g and 12c
• Established and managed a well structured automated build and release process
• Procured and set up the infrastructure and the utilities and platforms to use for Java SE7 and others
• Managed Dimensions and Eclipse source code control and build utilities
• Procured and installed Oracle 11g and 12c
• Procured, established, and managed the creation of 2 data centers’ infrastructure and all necessary devices and established strategic Disaster Recovery execution plans
• Created and Managed a team of Cyber Security Engineers and ensured that all network and applications are configured to conform to US and European/International security
• Followed standards Published by NIST, FFIEC IT Examination Handbook, CIS benchmark, ISO, Internet Society, and some device specifics from CISCO, etc.
• Met with government officials and involved businesses and performed business and technical analysis on Software development servers as well as infrastructure devices
• Coordinated and facilitated strategic discussions across legal and political, Business and IT groups
• Acted as a liaison coordinating between all involved geographically distributed culturally diverse teams
• Used SQL & SQL PLUS AND EXCEL to analyze and manage data quality
• Used PM tools for project and milestones tracking, and MS Office suit of products to present status reports
• Wrote SOW’s, ROI, and proposals, RFI, as well as other necessary project documents; charter, requirement mgmt

Confidential

Senior Project Management

Responsibilities:

• Acted as a senior project/program manager that planned, prepared, and executed various project plans
• Acted as a engagement manager/liaison coordinating between many involved geographically teams
• As a Basel II Senior Engagement Manager (SVP) for the Enterprise Risk Technology division provided Quality Assurance processes at the executive level
• Worked with wealth risk management applications data/information, and other risk related (and AML)
• Managed Agile/Scrum development groups and maintained stories in JIRA, a team of 4
• Managed hybrid, Agile, and Waterfall Java development teams as well for other development styles
• Worked with both front and backend technologies and tools to manage a large QA team, a team of 5
• Negotiated 3rd party engagement contract and managed consulting resources (on and off-shore)
• Adopted and planned all Quality Assurance initiatives for Citigroup’s Enterprise Risk Technology Quality Assurance (ETS/QAS) group including setting the budget
• Managed change and development prioritization efforts and defect resolution and assisted on Internal Audits
• Used SQL & SQL PLUS AND EXCEL to analyze and manage data quality
• Used PM tools for project and milestones tracking, and MS Office suit of products to present status reports
• Wrote SOW’s, ROI, and proposals, RFI, as well as other necessary project documents; charter, requirement mgmt

Confidential

Senior Vice President - PMO Engagement and Practice Manager

Responsibilities:

• Met with BlackRock iShares Business and Product Development teams and LOB’s understood business to streamline the clearing process with DTC and the Int. Settlements utilizing ETF, FIX/SWIFT messaging
• Met with ADT’s budgeting and accounting departments understood a new business process requirements
• Managed updates to ADT’s eCommerce application for new service requests, update existing service, accept and clear payments, request service calls, track dispatched service professionals and update requesting clients
• Lead all aspects of the integration project execution tasks (Health insurance, P&C, and life insurance)
• Managed the clearing servers in the data center and connectivity to the network to ensure availability and continuity and ensured redundancy and data recovery tested
• Used Agile/Scrum concept to run SDLC projects for eCommerce and online fixed income and trading systems
• Ensured and tested Active Directory (AD) implementation with BlackRock iShares access entitlements

Confidential

Senior Manager/Associate Director

Responsibilities:

• Co-Managed Infrastructure and architecture division, and managed Division Budget (18m+)
• Managed 4 critical teams with 30 technical consultant reports covering various technical areas; Application Development, Quality Assurance, CM, and Technical Application Administration and support
• Performed business analysis where applicable when major changes were required for applications that my teams supported
• Managed the implementation and the operations of few critical applications (Application as well as infrastructure)
• Documentum (Document Management) as well as Warehouse Management ERP System (WMS)
• Canon Consumer products and eCommerce serving North America and Canada, that included the s program, a team of 23
• Managed the integration of Peopsoft into Canon’s optical sales and financial tracking systems
• Managed the implementation Active Directory (AD) and Single Sign On (SSO) on integrated systems
• Held process and requirement gathering and management sessions
• Conducted brainstorm sessions to iron out functionality needs
• Built and managed multiple large Database sessions for Documentum and WMS
• Implemented waterfall (and some Agile/Scrum) methods for managing Java development and release
• Acted a dual role a Business Analyst and a senior project manager for multiple large scale integration implementations, internal as well as customer facing applications;
• Canon official consumer (end-to-end) E-Commerce/Web-Based website, CRM, IBM’s E-Commerce applications integration development initiatives;
• EMC’s Documentum,
• Oracle Financials and Oracle Hyperion
• Tecsys’s Warehouse Management System (WMS) & an ERP systems (BPCS) that included data conversions and worked with Business to understand Business Process
• Helped align project goals with key stakeholders, business, technology, and senior management
• Utilized ITIL process using 3rd party tools to implement and account for the full process elements for client facing areas
• Managed vendors and executed all project’s knowledge and process areas including, scope, resource planning, time, budget, communication, etc.

Confidential

Senior Infrastructure Project Consultant

Responsibilities:

• Release Delivery Manager from inception to delivery
• Strategically managed and staffed multiple projects. Planned resources according to need through out the SDCL
• Planned and executed integrated systems testing, worked with developers to set up build and release process

Confidential

Senior Project Manager and Practice/Program Assistant

Responsibilities:

• BusinessEdge is a consulting and a professional services provider for Software Release and Delivery, Business Process Management & Improvement, Relationship Management, and Requirements and Engineering.
• Created, placed, and managed resources on demand
• Fixed Income, banks systems merger phases
• Performed as a senior project manager on implementing AML (Anti-Money Laundering) system for Pacific Bank Corp (BCP) in S. California on most of the modules; Risk Assessment, CDD and customer onboarding, WLF, BSA, Foreign and Parallel Banking, Clearing, etc.
• Managed Web-Based Fixed Income and Wealth Management products and upgrades (end-to-end)
• Managed development and QA of front end, as well as back end banking systems that involved various Financial, and fixed income application implementation