Project Manager Resume

SUMMARY:

10+ years of professional experience
5+ years of experience as a Technical Project/Program Manager managing multiple simultaneous infrastructure delivery projects
Working knowledge of data centers, networking, and enterprise infrastructure is required
Previous experience with data center transformation, data center migration, implementing cloud - based infrastructure, implementing cybersecurity remediation, or with upgrading/patching infrastructure components is preferred.
Develop and maintain effective proactive relationships and communications with clients to ensure a successful client experience
Overcome client and internal obstacles to ensure timely completion and obtain department objectives
Proactively solicit client feedback during the implementation process to ensure satisfaction and ensure targeted usage metrics are met
Maintain customer scorecard and suite of metrics to track project milestones and usage standards
Excellent analytical and problem solving skills
A willingness and ability to solve problems independently and as part of a team
The ability and willingness to adapt to an evolving and growing development team
A willingness and ability to work with remote team members
Excellent written and verbal communication
The ability and willingness to address and resolve negative conflict
A positive approach to addressing issues
A collaborative approach to work
Curious, willing to ask questions and apply critical thinking
Demonstrated ability to lead and operate effectively within a highly matrixed organization, in a fast-paced and dynamic technology and business environment, with aggressive timelines and milestones.
Ability to work with little direction and overcome ambiguity to define scope and the program framework.
Full lifecycle of project/program activities, including management of communication, schedule, scope, resources, risk, and quality.
Manage communication between multiple customer teams, infrastructure resources and third-party vendors.
Ensure adherence to delivery methodology and other governance processes.
May provide day-to-day direction to project managers.
Create status reports and provide input for executive review of initiatives; including time and cost estimates, solution approach, risks, issues, and dependencies.
Coordinate across multiple teams; including geographically dispersed locations.

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