PROFESSIONAL SUMMARY:

• Highly motivated Business Analyst professional with 8 years of experience in the field of Banking & Finance with excellent understanding of financial concepts such as Capital Market, Wealth Management, and Investment management. Knowledge in financial products such as Equities, Derivatives and Risk analysis of Investment using Monte Carlo simulation and Option Greeks.
• Contributed to all phases of Software Development Life Cycle (SDLC). Also worked in both traditional and agile SDLC environments such as Waterfall, Scrum, Extreme Programming (XP) and hybrid environment such as Scrum - Waterfall, Scrum ban.
• Strong experience in requirement gathering using various elicitation techniques like Document Analysis, Brainstorming, JAD Sessions, Interviews, Focus Groups, Job shadowing, Interface analysis, Requirements Workshops & Questionnaire/Surveys.
• Extensive experience in creating Wireframes, Mock-ups & Prototypes, conducting As-Is and To-Be Gap Analysis, Impact Analysis, SWOT Analysis, Cost-Benefit Analysis, Risk Analysis, Root Cause Analysis, Feasibility Study and Return on Investment (ROI).
• Comprehensive knowledge in Risk Identification, Risk Assessment, Risk Mitigation, Quantitative and Qualitative Risk Analysis.
• Created several requirement artifacts such as BRD (Business Requirements Document), FRD (Functional Requirements Document), SRS (Software Requirements Specification) and RTM (Requirements Traceability Matrix), RACI Matrix Chart.
• Managed ETL (Extract, Transform and Load) testing, data cleaning, transformation testing, data profiling in databases.
• Experience in creating Entity Relationship diagrams (ER diagrams) and performed Data modelling using MS Visio tool.
• Competent in creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Collaboration Diagrams, Data Flow Diagrams, Process Flow Diagrams and Sequence Diagrams using tools like MS Visio tool, Lucid chart.
• Experience in creating BPMN (Business Process Modeling and Notation) process diagram using tool like MS Visio.
• Accessive knowledge in creating High Fidelity & Low Fidelity Mockup Screens and wireframes using Lucid Chart and Balsamiq.
• Extensive knowledge in Project Management deliverables like Project Planning Document (PPD), Project Scope Statement (PSS), Project Charter, Work Breakdown Structure (WBS). Assisted Project Manager in creating Project Planning Document (PPD).
• Well versed in facilitating various sprint ceremonies such as Product vision meeting, Sprint Planning, Daily Stand-ups, Sprint Review, Sprint Retrospective, Backlog Refinement for each sprint in Agile-Scrum methodology as a scrum master and as a BA.
• Prepared project status and sprint metrics reports (product backlog, sprint backlog, burn down and up chart and velocity chart).
• Experience in handling Change Request Management, effectively implemented change by performing both Business Impact Analysis and Technical Impact Analysis and creating change request document and interacting with change control board (CCB).
• Assisted Product owner in defining Definition of Ready (DoR) & Acceptance Criteria for Definition of Done (DoD) to user stories.
• Extensive working knowledge in creating epics and breaking them to user stories with Acceptance Criteria using Gherkin’s format.
• Assisted product owner in prioritizing user stories in the product backlog and scrum teams in estimating user stories using various techniques such as MoSCow model, KANO model, 100 Point Method, planning poker and T-shirt sizing, Value Stream Mapping.
• Assisted product owner in slicing the epics and user stories which adhere to INVEST criteria. Assisted Product Owner in decomposing the user stories into task to meet the SMART criteria and capturing the Product Backlog that matches DEEP criteria.
• Performed OLAP operations such as Roll-Up, Drill Down, Slice, Dice and Pivot for generating reports and dashboards using Tableau
• Maintaining the JIRA dashboard and creating Epics and Story. Maintaining the Roadmap and the Kanban Board using JIRA.
• Created Source to Target Data Mapping documents indicating the source tables, data types, transformations required and business rules to be applied using Informatica Transformation. Knowledge of various Informatica Transformations such as Filter Transformation, Source Qualifier Transformation, Aggregate Transformation, Router Transformation and Joiner Transformation.
• Hand on experience in writing and executing SQL queries for retrieving the data from the Database. Extensive knowledge using aggregate function such as MIN, MAX, SUM, AVG & various other Data Definition Language and Data Manipulation Language.
• Experience in creating Test Plan, Test Scripts, Test Scenarios, Test Cases and Test reports and requirement Traceability Matrix.
• Extensive knowledge in Testing Life Cycle and actively participated in Black-box Testing, Functionality Testing, System Testing, Integration Testing, Regression Testing, User Acceptance Testing (UAT), Load/Stress Testing, and Performance Testing.
• Facilitated, assisted, and documented User Acceptance Testing (UAT) of the system involving the end user into the process.
• Good understanding of API (Application Programming Interface) such as SOAP API and REST API Webservices.
• Performed API Testing for both SOAP and REST APIs using GET/POST/PUT/DELETE method using Postman.
• Prepared the response documentation of API Testing using Swagger to describe the structure of the API results.
• Experience in developing interactive dashboards using Business Intelligence (BI) tools such as Tableau and MS Excel.
• Knowledge in Microsoft Office 365 applications and collaboration tools such as MS Project, MS SharePoint, MS Teams, and Slack.
• Creative and self-starter with various analytical skills, problem-solving skills, communication skills and interpersonal skills.
• Highly motivated team player with excellent interpersonal skills such as Customer Relational Skills, Proven Communication skill, Organizational skill, Analytical skills, Active listening skills, Presentation skills and Leadership qualities.
• Capable of maintaining positive and productive working relationships in internal, external, independent and team environment.

TECHNICAL SKILLS:

Finance & Banking Domain: Derivatives (Futures, Options, Swaps), Portfolio Management/ optimization, Asset Price Modeling, Equities, Fixed Income and Derivative securities.

SDLC Methodologies: Agile-Scrum, Waterfall, Water-Scrum Fall and Kanban

Business Skills: Project Management, Requirements Elicitation, Stakeholder Management, Strategic Planning, Business Process Mapping, Conflict Management, Scheduling, Risk Management, Impact Analysis.

Business Modeling tools: MS Visio, Balsamiq, Lucid Chart.

Project Management Tools & API Testing Tools: JIRA, MS SharePoint, Confluence, Postman, and Swagger.

BI and Reporting Tools: Tableau, MS Office Suite (Excel, Word, PowerPoint), Power BI

Databases and ETL Tools: My SQL, No SQL, R Studio

Programming languages: Python, R

PROFESSIONAL EXPERIENCE:

Confidential, Cleveland, OH

Technical Business Analyst

Responsibilities:

• Assisted project manager and product owner in capturing project scope, milestones, objectives, risk management plan, WBS and roadmap and shared these documentations with team members and stakeholders using tools like JIRA and Confluence tool.
• Actively participated in all phases of Software Development Life Cycle (SDLC), right from the planning phase, designing phase, development phase, testing phase, maintenance phase and right till the deployment of the project to the end user.
• Analyzed the prior business processes documentation for full understanding of the project. Interviewed SME’s asking them detailed questions and carefully recording the requirements. Worked on documenting those recorded requirements.
• Worked in designing the interviews and structuring them based on the kind of requirements I was elicitating with Stakeholders.
• Analyzed the existingsystemby implementing the Gap Analysis and created the AS-IS system & TO-BE system and documented to address the areas of improvement and enhancements to address thesystemcapabilities and system needs.
• Supported Scrum Master in introducing the development team to Agile (scrum) culture that was accustomed to waterfall methodology and helped the team do capacity-driven planning. Assisted Scrum Master in coaching the team during estimation of product backlog items using T-shirt sizing and later, using the planning poker estimation techniques.
• Conducted Joint Application Development meetings (JAD) to develop a high-level architectural solution (Hardware and Software) and ensure that the application meets the Business requirements, Architectural requirements, and Compliance requirements.
• Created UML diagram such as Use Case Diagram, Sequence Diagram and Activity diagrams along with Business Flow Diagram, Business Process Modeling & Notation (BPMN) diagrams to visualize business processes using tool like MS Visio.
• Designed wireframes and mockups to provide clarity on the working of the system to stakeholders using Lucid Chart & Balsamiq.
• Acted as a liaison between the Business Stakeholders, remote clients, Asset managers, and the technology teams in the Project.
• Helped Product Owner (PO) break down Epics and Features into User Stories using Slicing techniques. Worked with Development team in proposing, negotiating, and preparing documenting Definition of Done (DoD) and framing Acceptance criteria.
• Supported the Product Owner for creating Scope, purpose, Roadmap and Release plan document for the project along with the process of scheduling and tracking project timelines. Worked on creating the User stories for the requirements document.
• Helped develop MVP with features enough for initial review after product grooming, developing User Stories with the help of Atlassian JIRA, prioritizing using MoSCow model, proposing Acceptance Criteria, and collaborating with the Product Owner.
• Verified, validated & prioritized the User Stories before organizing them into Product Backlog based on Ready and Done criteria.
• Supported the Product Owner on creating documents of the project for the new employees to review and understand.
• Supported the end users by performing functional period-end procedures, developing plans & materials, and providing end user . Assisted Project Manager in creating end user procedure document to understand the Functionality.
• Facilitated Sprint Planning meeting and Sprint Retrospective Meeting while acting as the Proxy Scrum Master for the team.
• Design & Documented Test Scenarios, Creating Test cases, RTM, Test Plans and prepared the Test Data to assist testers.
• Logged and tracked defect using JIRA and created an error repository to QA team in testing, tracking defects and systematically manage defects and bugs throughout the testing process. Managed to document the defects and re-testing the fixed bugs.
• Performed and Facilitated User Acceptance Testing (UAT) with the help of test case document and resolved issues with the users.
• Planned and organized team engagement activities to encourage self-organization within the team in the project.
• Maintained Product Backlog Items (PBIs) & tracking issues using JIRA. Managed cards in Kanban board using Dashboard in JIRA.
• Extensively used Confluence’s different spaces such as personal space, team space and knowledge base space for inserting the key points in the form of notes, upload various business artifacts and by sharing the knowledge materials for the team to review.

Environment: Scrum, Jira, Confluence, MS Visio, MS Project, Word, Excel, PowerPoint, Outlook, Tableau

Confidential - Santa Clara, CA

Business System Analyst

Responsibilities:

• Performed Document Analysis, Interface Analysis to understand the AS-IS system and collaborated with the team to design TO-BE system based on the requirements gathered and performing the Gap Analysis based on the AS-IS system and TO-BE System and creating the implementation plan and program to fill the Gap between the system and improvise the system.
• Worked with Subject Matter Expert’s (SME’s) for understanding and capturing thebusinessrequirements for the project.
• Reviewed high - level requirements withbusiness objectivesfor prioritizing and defining the scope of the project.
• Performed GAP Analysis, Feasibility and Cost-Benefit analysis to establish the significance of the enhancement for the project.
• Managed the project to develop Office 365 tools adoption strategies and communication plans, Stakeholder engagement, and collaborating with the central Change Management team to work on the required tools from Microsoft Office 365.
• Defined Mapping document for (ETL) Process to extract, transform and load the data from different sources to the target data-mart using Informatica Transformations, thereby reporting, and analyzing results and metrics using Tableau and Power BI.
• Assisted in Designing Conceptual and Logical Models to capture the entities existing in thecurrent systemand the relationship between them using Entity Relationship (ER) Diagrams, keeping in mind thebusinessrequirements using tool like MS Visio.
• Owned, designed, and managed 2 Microsoft Office SharePoint sites during pre-IT release cycles and post-IT release cycles, and ensured multi-tier coordination with the Project Manager, Technical team, and Business team of the project.
• Worked with Technical Developers team to ensure if they understand all the aspects of the requirements in the document, including assisting them with the Logical Data Modelling along with Unified Modelling Language (UML) diagrams.
• Created High Fidelity and Low Fidelity Mockup Screens and wireframes using tools such as Lucid Chart and Balsamiq.
• Assisted the Project Manager in creating the Work Breakdown Structure (WBS) and Project Charter.
• Created User Stories from the elicited requirements for the Development and Testing teams to track the activities with the business scenarios. Developed high fidelity and low fidelity prototypes like mockups and wireframes using Balsamiq tool.
• Worked with Product Owner to review the working demo of Potentially Shippable Product Increment (PSPI) in the review meeting and helping the Product Owner in deciding which features are done and satisfies the Acceptance criteria.
• Assisted in validating SQL queries using joins, unions, group by, order by and aggregate functions such as MIN, MAX, SUM, AVG to extract data and fulfill data and reporting requirements including identifying tables and columns from which data is extracted.
• Supported Scrum Master to facilitate Scrum events such as Backlog Grooming meeting, Sprint Planning meeting, Daily Stand-up meeting, Sprint review meeting, and Sprint Retrospective meeting and helped in prioritizing the user stories.
• Worked with Development, QA, and Production Support teams to communicate, verify, and test the desired functionality.
• Helped the Testing team in creating Test Plans, Test Scenarios, Test Cases and collected Test Data for successful completion of Integration Testing and Functional Testing. Facilitated User Acceptance Testing to verify the results with the expected result.
• Managed bugs using Defect Tracking Tool JIRA, reviewed each defect, and assigned development team to resolve the issues.
• Analyzed the Iteration Burn Down charts after each sprint and reviewed defects for creating the reports using JIRA.
• Hands on Experience with JIRA for tracking issues from requirements phase up to deployment phase of the SDLC.
• Worked on getting the feedback from end user of the delivered product for the better functionality of the system.

Environment: Scrum-Kanban Hybrid, MS Office (MS Word, MS Excel, and MS PowerPoint), MS Visio, Balsamiq, JIRA, Informatica PowerCenter, MySQL and Tableau.

Confidential, Atlanta, GA

Responsibilities:

• Conducted GAP Analysis by documenting the GAP between the AS-IS system and TO-BE system and organizing the plan to fill that GAP. Used software methodologies including Agile (Scrum) Scrum - Waterfall methodology and Hybrid methodology.
• Designed, structured and Interviewed Business Stakeholders for eliciting requirements using Joint Application Development (JAD) sessions, Survey/Questionnaire, Interviewing, Focus Groups and analyzed the feasibility of the requirements.
• Interacted with the Subject Matter Expert’s (SME’s) and asking them detailed questions and carefully recording the business requirements in a format that can be understood and reviewed by both technical team and non-technical team.
• Communicated effectively across company contacts and client’s internal team about the project requirements both functional and non-functional requirements and know the schedules of the project and know the launching strategy of the product.
• Collaborated with development team to create Lean Six Sigma Analysis to improve the production processes & eliminate defects.
• Worked with Data Management team to analyze Financial Data using SQL, Access, Excel (Pivot tables, Lookups)
• Helped in determining the work procedures, prepare work schedules, and to expedite the workflow of the data.
• Conducted User Story Sessions to decompose Business Required Documents (BRD) into User Stories for Potentially Shippable Product Increment. Contributed to creation of Acceptance Criteria using Gherkin format for each User Stories.
• Helped the Product Owner in prioritizing the Product Backlog items (PBI’s) for developing the tasks in the next sprint.
• Highly proficient in writing and prioritizing user stories for Product Backlog items with the help of Product Owner.
• Extensively involved in the User Acceptance Testing (UAT) phase to ensure the requirements and functionality of the system was in accordance with the end user and their feedback was incorporated and documented the results into the tool MS Project.
• Assisted Scrum Master in anticipating and removing obstacles from project team’s path and pushed them to deliver quality results based on schedule. Used JIRA for issue tracking, user story management and requirement traceability.
• Analyzed the Iteration Burn Down charts after each sprint and reviewed defects for creating the reports using JIRA.

Environment: Waterfall, MS Visio, MS Office (MS Word, MS Excel, MS PowerPoint), JIRA, Bloomberg, My SQL Server, Outlook

Confidential

Business System Analyst

Responsibilities:

• Conducted extensive GAP analysis by identifying AS-IS and TO-BE process models and process flows, by identifying how big the GAP was and helped product owner on planning and organizing on how to bridge the GAP between AS-IS and TO-BE.
• Elicited requirements involving vast set of interactions with various stakeholders using Joint Application Development (JAD) Sessions, Structured Interviews, Process Analysis and Business Rules Analysis, Job shadowing and Observations.
• Analyzed feasibility of business requirements and defined scope & purpose and found out any dependencies by interacting with the help of Subject Matter Experts (SME’s), Product Owner, Project Manager and Data Technical Lead.
• Created a Macro Document which was composed of Business Requirement Document (BRD) and System Requirement Specification (SRS) incorporating business, Functional, Non-Functional, Data requirements and GUI requirements.
• Performed extensive low fidelity and high-fidelity Mock-Up Screens and Wireframes using Lucid Chart and Balsamiq.
• Created Use Case Diagrams and Use Case Specifications and incorporated them in creating Macro Document.
• Oversaw Project scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Procedure
• Assisted Project Manager in creating Work Breakdown Structure (WBS) and Project charter document.
• Created User Stories and led the Planning Poker to estimate them in Sprint Planning meeting and Backlog Grooming meetings.
• Helped Product Owner to prioritize user stories based on business value using various prioritization techniques.
• Assisted Product Owner (PO) in prioritizing the User Stories using KANO model on basis of customer satisfaction and MosCow model for prioritizing on the basis on the Business value of the User stories. Also assisted with other prioritization models.
• Helped product owner in defining the Product Backlog Items (PBIs) that satisfies DEEP criteria including the process of breaking down EPICS and Vertical Slicing them into user stories satisfying the INVEST criteria and assisted in defining the tasks that meet the SMART criteria. Helped Product Owner in writing the Acceptance Criteria and framing Definition of Done.
• Created SQL Queries for Portfolio Drill Downs to pull necessary data from data sources. Created environment for self-organization and organized team engagement activities. Created curriculum and wrote scripts.
• Used Acceptance Criteria for User Stories to perform User Acceptance Testing. Designed Test Cases, Test Plans and Test Scenarios to perform Functional Testing, Smoke Testing and Regression Testing and logged down defects faced.
• Used JIRA for assigning tasks, user story writing, backlog management, issue tracking, user story management and forward and backward requirement traceability. Managed JIRA dashboard for tracking the issue using the roadmap of the project.

Environment: UML, SQL, MS Office, Waterfall, Tableau, MS Visio, MS Office, MS Project, Testing, Balsamiq, Power BI.

Confidential

Jr. Business System Analyst

Responsibilities:

• ReviewedSystem Requirement Specifications (SRS), Functional Requirement Specification (FRS) & design documents.
• Assisted product owner for conducting interactive workshops with stakeholders & development team to list high-level requirements and managed to document the requirements in the Business Requirements Document (BRD).
• Actively working with Project manager on managing the Sprint ceremonies and managing the sprint backlog items.
• PreparedRequirements Traceability Matrix (RTM)to help the stakeholders trace the business requirements.
• Provided weeklymanagement status reportsand coordinated meetings between test team and development team to review defects and track them to closure. Created Macros which helped in enhancing the reports for the work done in the team.
• Validated the database using variousSQL querieslike Joins, group by &SQL Aggregate functionsfor data profiling.
• DocumentedTest Plans, Test Scenarios, Test Casesbased on business requirements & design documents & logged defects.
• PreparedTest Datafor positive andnegative test scenariosfor functional testing using boundary value analysis and exhaustive testing as documented in test plan. Performed User Acceptance Testing (UAT) to cross verify the result with expected result.
• Took part in all phases of testing such as Smoke testing,Graphical User Interface(GUI),Functional testing andSystem testing.
• DocumentedBug Reportand Categorized them based on severity level and Priority level. UsedQuality Centerto store all test results and fordefect tracking and reporting using the Project Management tools such as JIRA and Confluence.

Environment: Waterfall, MYSQL Server, MS Office (MS Excel, MS Word).

Confidential

Jr. Business System Analyst

Responsibilities:

• Working with Project Manager in all the phases of Software Development Life Cycle (SDLC).
• Captured business requirements using various elicitation techniques such as research, formal-informal interviews, focus groups, brainstorming and JAD sessions with SMEs, Project Teams, and Project Stakeholders
• Worked closely with other Business Analysts for conducting the various analysis such as Gap Analysis (GI), Document Analysis (DI), Stakeholder Analysis, SWOT Analysis and Cost-benefit Analysis.
• Collaborated with associated Business Analysts in preparing the Business Requirement Documents (BRD), Functional Requirement Document (FRD) and System Requirements Specifications (SRS).
• Tracked and managed the requirements using Requirement Traceability Matrix (RTM), which controls numerous artifacts produced by the teams and I also handled requirement churn for the team.
• Assisted Project Manager in creating several documents such as Project Charter, Project Budget Allocations, Work Breakdown Structure (WBS) using MS Project. Assisted the Project Manager in defining the tasks.
• Documented Bug report and categorized them based on the severity level and priority level using JIRA.