SUMMARY:

• Accomplished Agile Scrum Master, Project Manager Expertise with 13+ Years of consistent success at all levels of project development. Proven track record solution complex projects. With superior analytic abilities and valued innovations in high - impact, time-sensitive endeavors. Exceptional liaison and trouble-shooter with business process and wireframes. Ongoing success maintaining crucial relationships with key personnel from a high level of accountability. Highly skilled at navigating group dynamics. Adept at motivating and transitioning operational parameters. Deep expertise with agile, testing and web /Android/ SFDC implementation. Visionary, proactive leader who excels at managing multidisciplinary, high-caliber teams. Core competencies include:•Agile Coach•Lead Business Analyst•Team Building & Leadership •Service Level KPI & SLA•Client Relations/Customer Service•Risk & Forecast Management •SDLC Methodologies•Application Development & Testing•Process ImprovementsOverview of Key s Lead Business Analyst (AtlasAir): Designed the complete business process for Airline’s Catering Management Systems by extensive data analysis (SQL Server), consulting, automating the business work flow for multiple modules that spread across multiple departments like (Catering, Finance, Procurement, IT)
• Engaged stakeholders by designing the creative wireframes during the discussions.
• Produced Functions specification Document which can be directly translated to test cases.
• Virtually tested the wireframes for reducing the chances of functional issues to zero.
• Enhanced IT management reputation and facilitated(Facilitator) smooth operations of Prod environment from testing in lower environment, resulting in a 43% reduction on Prod problems caused by new releases and changes in the environment.
• KPI Efficiencies: Streamlined delivery operations by identifying key performers and implementing RACI Matrix, SOP, and quality metrics, resulting in a 18% savings on resource optimization and new templates customized for project.
• Operations Planning: Designed operation plan in short transition by setting measurement criteria and increasing accountability from tower leaders.

TECHNICAL SKILLS:

SDLC Methodologies: Agile, Waterfall, Iterative, Extreme Programming (XP)

Domain Skills: Airlines, Financial, Banking, Media

Delivery Process: Service Level KPI & SLA, RACI Matrix, Release Management, Gap analysis

Agile Management: Kanban, Planning poker

Office Tool: Microsoft Project, Word, Excel, PowerPoint

Design Tools: Axure, Microsoft Visio, Publisher, Modeling notation (UML, BPMN)

IDE: Visual Studio Team Services(VSTS)

Version Control Tools: Tortoise CVS, Team Foundation Server (TFS), Rational Clear Case

Ticketing Tools: Service Now, Rally, Footprints, Jira, HPQC

Technologies: C#, ASP.Net, Java, HTML, XML, SharePoint, WCF, Web/Windows Services, IIS, SSIS, SSRS

Databases: SQL Server, Oracle, PL/SQL, Data Analytics

PROFESSIONAL EXPERIENCE:

Confidential

Sr.Project Manager

Responsibilities:

• Manages multiple portfolios for global team with 35 direct and indirect reports.
• Ensures excellence through implementation of key organizational processes; improves efficiencies through automation resulting in reduced costs for maintenance and support.
• Lead a detailed business analysis study for Airline Catering Management project in 4 stages
• Stakeholder analysis & High-level Story Collection (Eliciting of requirements)
• Completed Process analysis / Gap analysis to understand existing workflows.
• Discussions & Business flow diagrams & Preparation of Use Cases
• Wireframes & Discussions (Implemented Joint Application Development JAD)
• Functional Specification Document & Sign Off
• Successfully gathered the requirements for Airline Catering Management on time delivery project.
• Ensured no the functional dependency issues with rigorous wireframes review
• Virtually tested the application in wireframes and removed possible design flaws
• Requirements are documented ready for test cases
• Lead a detailed business process re-architecture for (collective Bargaining Agreement) Crew management in the 4 step process
• Standing Bid process automation to receive the bid from pilots
• Vacation ing for the pilot
• Implemented dependency tracker for Project’s activities as forecasting.
• Implemented Flight Pricing System project in Extreme Programming (EX) software model
• Designs and implements TFS source code control system; implements lower environment for testing and changes (Part of change control andconfiguration management processes) by reducing 50% of the issues.
• Creates process assets and IT implementations; establishes process governance in release management.
• Establishes open communication with technical stakeholders, including business and product vendor and Application Support Team.
• Requirement gathering and documentation and collaboration with Atlassian Confluence
• Enable the team completing tickets with in SLA by streaming shift timings and to ensure availability.
• Created criteria from SMEs and business teams to achieve transition goals on time and within budget.
• Guarantees accountability for scope definition and Statement of Work (SOW); processes Request for Proposals (RFP) to completion.
• Collaborates with procurement
• Manages projectrisks, including the development of contingency plans
• Maintains dashboards for Atlas IT leadership, Implemented best practices.

Confidential

Scrum Master

Responsibilities:

• Managed multiple projects simultaneously and on time and on budget delivery of projects
• Coordinated with customers to define scope by gathering requirements, managing customer expectations, and creating wireframes.
• Baselined the quality requirements (Non-Functional)
• Utilized Jira’s Kanban, Scrum boards and agile reporting
• Baselined of scope, Schedule in accordance with the functional and nonfunctional requirements.
• Prepared Project Plan for the Iterative / Scrum model by defining the entry and exit criteria
• Requirement Gathering & Business Analysis & Design in Phase I
• Construction and Testing in Phase II in Agile Scrum.
• Testing, UAT & Steady State in Phase III
• Lead a detailed business process re-architecture for Crew WakeUp application
• Gap Analysis and over all process analysis on the existing wake up system
• Business process modeling on crew business objects
• Wireframes (Standing bid / Vacation bid)
• Prudently controlled scope creeps and manages risk.
• Mentored, managed, and developed project team.
• Implemented the dependency tracker / report on activities as forecasting.
• Facilitated discussions with customer, development, quality assurance teams and other key stakeholders.
• Led 15 direct and indirect reports for the successful delivery of the MVC migration / Enhancement project.
• Proactively published project metrics on cost, Schedule.
• Client: Hawaiian Airlines, Jet Blue | Scrum Master | Test Manager| SharePoint Administrator | Version Control Specialist
• Successfully implemented the Travel Services platform (Services Platform) for Hawaiian Airlines.
• Functional Services platform to all the channels like Web, Kiosk, Mobile using WCF services in.Net
• Led 10 direct and indirect reports for successful delivery of the project in agile methodology.
• Handled parallel execution of development for WCF component / Java and .Net development team
• Delivered the development project using Scum Methodology
• Product Backlogs | Agile Scrum Meetings | Burndown charts | Sprint Retrospection Meetings
• Implemented Contract First Approach by
• Facilitating discussions for establishing contract between applications and WCF service; providing mock XSD on contract structure for verification
• Virtually tested the design and process flow of all scenarios
• Established the contract(XSD) with other development teams
• Developed and delivered the service platform
• Resulting successful implementation of rebooking for Hawaiian Airlines, Consumed by its web application in .Net and ticketing kiosk in Java.
• Implemented the Source code control standards and coordinated release management
• Provided end to end Testing solution and ensured the defect free prod environment with the test plan
• Lead a detailed business analysis for Crew Support Application
• Real time issues to use cases
• Business process flow / wireframe consultation
• Given additional responsibility of SharePoint administrator for the Hawaiian relationship.
• Enhanced the SharePoint Site / Implemented better content management
• Reconciling the access control

Confidential

Agile Scrum Master

Responsibilities:

• Successfully delivered profile center projects (Role/Identity Management) in time-sensitive deadlines.
• Managed team of 10 developers, including onsite.
• Developed sprint planning conducted sprint meetings and maintained sprint backlogs.
• Executed quality checkpoints and developed critical milestones during iterations; ensured efficiency and speed of Agile process; coordinated with business team on requirements gathering to define scope.
• Implemented Agile estimation technique in coordination with the development team.
• Designed stakeholder analysis for Profile Management System, including a working model and process flow diagram with functional flows; secured $600,000 contract.

Confidential

Technical Project Leader

Responsibilities:

• Ensured accountability for ongoing project deliverables.
• Oversaw requirement gathering, defining Scope/Gantt chart.
• Managed Critical applications for CIT Financial.
• Demonstrated process improvements in implementing Traceability Matrix.
• Prepared business reports with data analytics
• Responsible for requirement gathering and project deliverables (Including code review till deployment)
• Functional testing, Unit test cases.
• Exceptional performance in design / develop User Interfaces
• Individually developed and delivered the data migration module for the bank

Confidential

UI Developer | SQL Programmer

Responsibilities:

• Developed user interface and windows components per the requirement
• Developed testcase documents
• Ensured application quality by proactively tracking Open Issue.
• Collaboration with the manager to completely examine the code, obtainment of approval, saving of revisions in CVS, and submitting of reports to the client