SKILL SUMMARY:

With over 20 years experience, a tradition of performance excellence, bridges the gap between IT and business to optimize technologies impact on business outcomes and functions.

• Extensive business transformation, systems implementation and data governance experience in the government and private sectors. Skills include:
• Strategy development determine current state, desired future state and how to get there
• Report writing for project approval incl. strategies, business cases, RFIs/RFPs
• Solutions development deployment including SDLC vendor management
• Systems implementations including ERP/CRM with financial and operational focuses
• Business process mapping and documentation, systems review and evaluation
• Business requirements elicitation, documentation and solution development
• Data governance, data modeling and application integration, incl. MDM TOGAF
• Project management in multidisciplinary roles and on complex projects.
• ERP implementation experience includes: Ostendo the leading Australasian ERP system SAP Navision StreamLine, FACT, i2, TIMS all legacy Geac/Infor systems and MAS-H.
• Experienced with Microsoft Office Outlook, Word, Excel, PowerPoint and Access , Microsoft Project, Microsoft Visio, XMind, MYOB accounting software , and Sybase's Power Designer / Data Architect.
• Adaptable, quick learner, not afraid to get hands dirty. Strong technical background, including: SQL, HTML and XML significant report writing, database query and management strong SDLC experience. Databases include: Firebird, SQL Server and Oracle.
• Comfortable dealing with people at all levels of an organization, from business owners, senior managers to middle management and end users.
• Professional, committed and attentive to detail, high integrity, will delivery great results and will add considerable value to organizations that utilize his experience.

CAREER SUMMARY:

Senior Business Analyst / Project Coordinator

• Confidential A government owned bank serving New Zealanders and their banking needs, be that retail, business or commercial.

• For a business transformation project restructuring the delivery of services to business customers. Using Agile Scrum processes, the role included:
• The documentation and processes I developed continued to be used for additional branch relocations and the creation of a second telephone based team after my departure a significant savings in time and effort for the project team undertaking these subsequent tasks.
• Documented the start-up and business-as-usual processes business and systems for the new team which supported the smooth and on-time cutover to, and operational of, the new team.
• Successfully relocated/consolidated ten branches in four cities and implemented a new telephone based team. Resulted in significant dollar savings coupled with greatly improved staff and customer facilities and services.
• documentation of business processes for the new telephone team.
• writing business cases justifying branch relocations,
• coordinating branch relocations and the creation of a new telephone based team,
• help support the Confidential in fulfilling its role to develop and Confidential land transport system and to support economic growth. The project's key deliverables included The Confidential Geospatial Strategy and substantiating project reports with detailed findings, analysis and recommendations. Working with a team of six, my responsibilities included:
• Organizing and managing the discovery phase, documenting the findings and identified business requirements
• Researching and writing a report on geospatial standards and data governance
• Primary author of The NZTA Geospatial Strategy and the main project report.

Phase 2: Following acceptance of the draft recommendations, and now a team of one:

• Update the main project report to further define and highlight the business benefits and justification for adopting an enterprise approach to implementing the strategy
• Develop and manage an RFI to validate the project estimates of scope, scale and cost
• Successfully gain executive management approval of The NZTA Geospatial Strategy.

Phase 3: Following formal sign-off of the Strategy, undertake detailed implementation planning and commence its implementation:

• Develop a Funding Model for funding the Strategy from operational savings such that the NZTA Groups contribute to in proportion to the benefits they receive from their increasing geospatial maturity and capability
• Business Service Delivery Model including an exploration of cloud, shared service, government agency led and vendor led delivery options
• Develop a Business Case which along with the associated business model, funding model and procurement approach was approved in May 2012
• Confidential Strategic review and solutions evaluation of their Propane Dispatch Billing Confidential Online Enrolment review: Exploration of current systems, and business and user needs. Provided recommendation to improve business processes and the user student experience.
• synergies and collaborative opportunities between the equivalent student management projects at Whitireia and the Wellington Institute of Technology.
• The Strategy called for a 10.6m investment over five years resulting in 25.5m in savings and efficiency benefits, a return on investment of just over two years. Since my departure the team has grown from the initial four and is well on the way to delivering the expected services and benefits, and remains in alignment with the original Strategy and implementation roadmap.
• Initial Team Hiring of the manager and team members.
• Develop and issued an RFP to procure the external services required
• Confidential Review inter-team processes and recommend changes to improve Sybase Power Designer efficiencies.

Confidential is an operational management mini-ERP system for small to medium enterprises. Ezijobz is an entry level jobbing system for micro businesses. Summit supported 30 Ostendo clients and 90 Ezijobz clients within the North Island of New Zealand. For a period of time, Summit employed two additional implementation and support staff. As a reseller, undertook both sales and implementation roles, including:

• Interviewing business owners, managers and key staff to understand and document drivers for change and key outcomes being sought from the new systems
• Development and management of implementation project plan, budget and reporting
• Delivering best practice business process advice to enhance the clients business
• Analysis of existing systems and processes to create and document the requirements for the new system, including enhancements required
• Establishing data conversion requirements and managing conversion
• System enhancement services including documentation of user requirements liaison with developers user acceptance testing and enhancement implementation and user training
• Systems configuration, user training and user support services.
• Zealand education system, shaping direction for sector agencies and providers.
• a model of shared sector data and a XML message development process. Implemented this model and methodology in a number of systems including a Student Management System SMS project. Data modeling on various sector projects including: Funding Allocation, Payroll, School Transport, School Performance and Enrolment Management

PREVIOUS EXPERIENCE:

• Sealord: e-Business Consultant: Consulting, project management and analysis services with an emphasis on e-Business and Enterprise Application Integration EAI .
• Synergy, Ministry of Health Whitireia Polytechnic: Consultant: Various contract roles.
• Geac Computers now Infor : Consultant: Various roles relating to ERP implementations.
• Trentham Computer Centre, Royal Insurance, Allflex, Telecom: Programmer Business Analyst.