SUMMARY:

• 20+ years of experience in Systems & Software Development and leading, managing (and serving) the teams of varied sizes and compositions.
• Successfully implemented enterprise solutions, by employing appropriate project management life cycle (PMLC) and software development life cycle (SDLC) methodologies as dictated by the scope, time & cost.
• Introduced Lean and Agile project management methodologies and merged it into a Hybrid methodology by deploying best practices of Scrum, SAFe, Kanban (also some aspects of XP, RAD, RUP) along with conventional Waterfall SDLC.
• In the last decade, as Scrum Master extensively using Scrum methodologies with rapid iterations(Sprints) for project implementation, thus delivering solutions iteratively & incrementally - incorporating feedback from users/customers and providing maximum value to customer.
• For overall Project Management (5 Project Phases: Initiation, Planning, Execution, Monitoring& Control (& Closure) and 10 Management areas: Requirement, Time, Budget, Quality, Human Resources, Communications, Risk, Integration Management), following PMI's PMBOK based PMLC/SDLC satisfying the Golden Triangle (Scope/Time/Cost with Quality) of Project implementation
• Responsible for Program management of all related projects and end to end Project management from inception to Delivery.
• In current org implemented SAFe (pSAFe) for APMO (Agile Program Management Office) - As Release Train Engineer (RTE) responsible for the delivery of the programs & corresponding Agile Release Trains (ARTs)
• Experienced in DevOps with extensive process documentation and testing automation, resulting in end-to-end business solution and fast delivery. Rapid production releases, incorporating business users feedback, was key for successful implementation and operation.
• Effective Delivery Management of projects using large offshore and collocated teams & timely operational support using follow-the-sun model. .
• Implemented Lean User Experience (UX) innovation cycle, releasing solutions in minimum viable increments with high quality iteratively
• Effective management of distributed team - followed strict TDD (test driven development) for successful onshore-offshore delivery.
• Implemented customized Risks, Assumptions, Issues and Dependencies (RAID) logging framework
• Significant experience in Change management by effective communication with team and stakeholder
• Significant experience in Microsoft Project Management and Project Monitoring Tools, such as Project, Project Server and Sharepoint. Experience in MS Azure Devops/TFS. Experience in Atlassian - JIRA, Bitbucket, Confluence and GitHub. Also CA Rally, Clarity and Different Cloud based offerings like Trello, Asana, Basecamp etc
• Wear the hat of Product Owner and analyst achieving true alignment of IT with business processes, converting IT to a strategic partner:
• Expertise in Business & System Analysis - Conducted detailed JAD/JAR session, detailed system requirements elicitation and Wireframing.
• Introduced Lean Six Sigma for business process reengineering - Experience in business process modeling (BMPN and BPEL).
• Conceptualized new ideas for business critical processes and presenting them to senior management using Value Stream Mapping and Value Stream Analysis (VSA and VSM) - Along with white-boarding, used GSS (Group Support Systems) for requirement gathering and wireframing
• Working with stakeholders, defined the product roadmap and release plan - Refined the roadmap & release plan as business scenario changed
• Responsible for the Organizational Strategy & Minimum Viable Product (MVP) - Defining Themes, Features, Epics & User stories
• Creation of SAFe/Scrum Artifacts: Portfolio/Program/Team & final Product backlogs. Grooming (prioritization) of Backlogs thru Kanban filtration.
• Responsible for the Program Increment(PI) Objectives delivery thru Agile Release Train(ART) at Program level by achieving true cadence - Synchronized, integrated delivery of time-boxed Sprint Increments for every Scrum/Kanban team,
• Significant experience in creating Request for Proposals (RFPs), Responses to RFPs and evaluating them.
• Full stack Web and Mobile application on HTML5 with BootStrap 4, CSS3 and Javascript (Jquery, Angular, React, Ionic)
• Mobile App: Android SDK, Swift for iOS, Cordova and Ionic Framework for build once, deploy anywhere
• JEE stack. (JSP, Servlets, EJB, Struts, Springs, JDO, JDBC, JMS, SOA, Microservices), IBM Websphere Portal, Process Server, ESB, Message broker/Message Queue, DataPower, WID, WSRR. Rational Software Suite
• .Net framework (C#, ASP.net, SOA, Visual Studio .Net, IIS etc)
• LAMP(PHP) stack on top of CodeIgniter Framework with HMVC architecture.
• C, C++, Python, Ruby on Rail, Perl and Unix shell scripting for communicating with hardware platform and at OS/System level
• Content Management Systems(CMS): Blogger, Wordpress, Drupal, Joomla, Confluence
• RestAPI libraries and WebServices for JSON based data transfer.
• Database Server: Oracle, MySQL, SQL Server, DB2 and SQLite3 (for mobile devices)
• Deployment Platform in Cloud: AWS and Azure
• Developed Data-Warehouse, Reporting and Analytics platform on top of SAP BI/BW, Business Object, IBM Cognos, MSBI/SQL Server Analytics, SAS, SPSS and Opensource tools,-BIRT, Jasperreports, KNIME, Pentaho. Recently using Big-data analytics platform (e.g: Hadoop)
• Expertise in legacy systems (e.g: IBM Mainframe - Z-series/I-Series, COBOL, CICS, DB2) support, enhancements, integration with web/browser GUI as well as complete decommissioning (sunsetting) of legacy systems towards modernization to SAP and Java/Web system
• COTS: SAP, Peoplesoft, Oracle, MS-Dynamics, Salesforce, I2, Filenet, Documentum, different BI, EMR solutions and LIMS solutions

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Program Director

Responsibilities:

• For Development, followed Scrum extensively - Responsible for coaching the team and stakeholders in Agile and Scrum
• Formed a cross-functional development team - Gone through forming-storming-norming-performing ensuring the team is self-managed
• Effective facilitation of the scrum ceremonies ensuring 3 Cs (collaboration, communication and cadence)
• Helped and coached PO in creation of Product Backlog creation, prioritization and continuous refinement/grooming of the backlogs
• Coached the team in point-based estimation of the user stories and breakdown of user stories in tasks with actual hourly estimation..
• Collaborate with the team to decide the "Definition of DONE" and set release acceptance criteria
• Coordinate multiple teams working towards a common goal and vision. Manager their interdependencies, specifically the shared resources.
• Managing stakeholders’ communication and collaboration between product owners and solution architects across projects and programs
• Responsible for aligning the deliverables across projects so that the goal/value stream is achieved - Work with Product and Solution Management, Product Owners, and otherstakeholders to help ensure strategy and execution alignment
• Effective and timely transparent reporting to all stakeholders using Information radiators (such as task board, burn-down charts)
• Developed and maintain key project deliverables such as the project charter, vision documents, budget, resource management plan, communication plans, and issue management plans.
• Provide support in the different phases of Project management and Software Development life cycle (SDLC): Managed overall scope, schedule, resource, communication, risk management and quality assurance following PMBOK best practices
• Monitor project milestones for any deviations to ensure project delivery in conformance with grant agreement.
• Monitoring the project actual cost and reported any deviation with the budgeted cost
• Risk management using RAID (Risks, Assumptions, Issues and Dependencies) framework - Escalate and track impediments
• Responsible for Organizational Strategy, theme, features - Worked with Product owner in defining Epics, User stories.
• Working with stakeholders, defined the product roadmap and release plan - Refined the roadmap & release plan as business scenario changed
• Manage the value stream flow through the ART using Program & Solution kanban and other information radiators
• Creation and grooming of backlogs resulting to prioritized Backlog setting appropriate PI Objectives and goals and releasable increments
• Roll up Team PI to Program PI to Solution PI and publish them for visibility and transparency
• Facilitate periodic ART sync at the Program Level and the value stream syncfor Solution Trains
• Plan, establish and communicate the annual calendars for Iterations and Program Increments (PIs)
• Implemented best practices of PMBOK and SAFe for portfolio and program management.
• To manage the programs, defined the program governance (controls), that is the processes, procedures, reporting while ensuring the 4 pillars/values of Agile manifesto - interaction (self-organizing team), customer collaboration, responding to change and deliver working software
• Managing the Program documentations and artifacts, such as Program Initiation document (PID)
• Planning the overall program using LPM(Lean Portfolio Management) - Forecast and manage the program budget and value stream budgets dynamically using Lean Budget framework and setting up Lean Budget Guardrails
• Using Lean Metrics monitor the lean portfolio performance and the progress ensuring milestones are being met across all projects delivering high value, quality products to customers
• The Agile PMO helped in managing the multiple grants which were being executed in parallel and were sharing resources.
• ArogyaEMR: An Electronic Medical Record(EMR/EHR) System integrated with Hospital Management Information System (HMIS), implemented in cloud platform under an affordable SaaS based model for resource constrained Healthcare Providers. The product is architected to accept any form of payments at point-of-care, including online payments and Credit Card payments, all of which are secured and PCI compliant. Appropriate CDA based HL7 interfaces were architected as an integral part of the platform. A new module using FHIR based interfaces are currently being developed.
• SHERP: Software-as-a-service (SaaS) based Health & Epidemiology Research Platform (SHERP) is an integrated Data Management platform for Health Research orgs, where clinical data of patient is collected, curated and analyzed keeping patient's privacy completely secure & HIPAA compliant. In this product the interfaces are all converted to REST based HL7 FHIR standards

Confidential, Rochester, NY

Director of IT

Responsibilities:

• Defining the program controls and processes - Implemented Sharepoint as the PMO tool.
• Planning the overall program and manage the program budget - Respond to changes in a dynamic fashion
• Daily management of program life cycle, monitoring progress across projects
• Risk management across projects and programs using RAID logging framework
• Responsible for timely delivery of Integration projects - ensured deliverables are aligned across the different projects
• Coordination among multiple teams, communication with all level of org & stakeholder was key in successful delivery of the business solution
• For the enterprise ERP & SCM project followed Hybrid - Waterfall with Agile & Lean(Kanban)- Managed overall scope, schedule, resource, communication, risk and quality assurance. Provide support in different phases of Project management & Software Development life cycle
• Mid-scale and development projects, such as CRM implementation, was done using Scrum - Responsible for ceremonies (Sprint planning, daily scrum, sprint review, retrospective),artifacts(product & sprint backlog, product increment), metrics (burn-down chart) & status reporting.

Confidential, Jacksonville, FL

Responsibilities:

• Defining the program controls and processes - Implemented Sharepoint as the PMO tool
• Planning the overall program and the corresponding program budget - Respond to changes dynamically
• Daily mgmt of program life cycle, monitoring progress across projects ensuring deliverables are aligned across projects and milestones are met.
• For the IT divestiture and ERP projects followed Hybrid - Waterfall with Agile & Lean- Managed overall scope, schedule, resource, communication, risk and quality assurance. Provide support in different phases of Project management & Software Development life cycle
• Mid-Scale projects, such as CRM, were implemented using Scrum - Responsible for scrum ceremonies, artifacts and metrics
• Responsible for end to end process engineering, which involved Business Process Architecting, Creating RFP, Off-the-shelf or homegrown system decision, Implementation partner/vendor selection and negotiation followed by implementation

Confidential, Jacksonville, FL

Senior Delivery Manager

Responsibilities:

• Involved in the full lifecycle of all these strategic projects starting from pre-sales process in project scoping, estimation, brainstorming of the solution, creation of RFP response, presentation to client executive team followed by SOW creation and implementing the project with high customer satisfaction within time and budget.
• Played key role in acquiring the SOW based IT projects and managed all of them under the Program Management Office (PMO) - Implemented SharePoint as the PMO and collaboration tool for all Project Managers
• Developed an Agile based iterative project management framework on top of PMBOK, which was followed as a template by other project managers in all client projects as well as in product development.
• Responsible for Delivery and Business Relationship Management of all SOW based projects using Offshore delivery center.
• The offshore center along with the onsite team was also involved in providing operational support under the follow-the-sun model.
• Responsible for end to end Project management in few key projects - As Project Manager/Scrum master and Product Owner responsible for the scrum ceremonies, scrum artifacts, product backlog and stakeholder reporting using reports(such as burn-down charts) from PM tools(Jira)
• Managed Banking re-engineering projects for Trustmark Bank, First Horizon National, Everbank, Federal Home Loan Bank and Colonial Bank.Some of the highlighted projects were:
• Banking Portal development on IBM Websphere Portal
• SOA based Integration Framework development usingindustry standard Interactive Standard Financial exchanges (IFX) web services
• SOA Governance based on IBM and banking industry best practices
• Enterprise ContentManagement using Filenet
• Off-the shelf software product (OpenLink and Argo) implementation integrated seamlessly with other internal systems and external customer.
• An unique PMO office were setup where Business & IT PMs sit together:
• Program governance & controls were defined to deliver maximum business values
• Managed the program as onsite-offshore program involving multiple ITeS organizations and centers
• Introduced lean six-sigma in ConagraFoods. Based on the VSA/VSM, designed and implemented SCM and S&OP systems
• Realized significant cost saving by building exhaustive in-house Business and IT expertise (along with, offshore IT vendor), thereby stopping “big five” consulting company support for several Enterprise systems
• Implemented stable, robust architecture for Supply Chain Systems; reduced resource dependency, maintenance cost.
• Won Customer Service Champion in ConagraFoods ISS for alignment of IT with business.
• For enterprise projects PMBOK was followed (predominantly waterfall).
• For mid-scale projects introduced Hybrid methodology (Lean & Agile practices on top of Waterfall SDLC) - Due to quick release of solutions incorporating users feedback and providing business value incrementally, this Hybrid Methodology was adopted across the organization
• Conducted several focused JAD sessions involving cross-functional teams (Supply Chain optimization, Supply Planning, Demand Planning, Manufacturing, ISS and IT, SAP Consultant & Third party Vendors product development team).

Confidential

Software Engineer

Responsibilities:

• Web enabling of IBM Mainframe (MVS and AS/400) based ERP/Financial package (Walker Financial) using Java (IBM VisualAge/Webspehre)
• Onsite Team coordinator and leading the development team in ABAP (SAP) and Java