SUMMARY

• Overall 7 years of experience in Business Analysis, design, development and implementation of Business Applications
• Ability to elicit, analyze, and gather business requirements writing user stories along with acceptance criteria
• Strong working experience in Software Development Life Cycle (SDLC), Business Process Modeling (BPM) and Requirement Traceability Matrix (RTM)
• Strong experience in methodologies like Agile, Waterfall Model and Data Modeling & Creating Process mapping
• Extensive experience in UML Modeling like Activity Diagrams, Sequence Diagrams, Use Case Diagrams, Process Flow Diagrams and Collaboration/Communication Diagrams for better understanding of the functionality
• Proficient in developing Business Requirement Documents (BRD) and Functional Requirement Documents
• Expertise in analyzing the existing systems, drafting AS - IS & TO-BE workflows and conducting FIT/GAP analysis
• Sound knowledge in Data Quality & Data Governance practices & processes
• Solid working knowledge of Agile methodology with experience presenting and explaining functional requirements in Sprint Planning and Sprint Grooming session and provide clarification in each sprint
• Expert in organizing Joint Application Developments (JAD) sessions, walkthrough, interviews, and workshops sessions
• Strong execution skills and negotiation skills for requirements as needed with clients in ensuring the traceability and ultimately providing the deliverables within the given timelines
• Strong experience in Data Analysis, Data Profiling, Data Migration, Data Integration
• Good understanding of Project Process and ability to analyze business problems and identify solutions
• Excellent experience in troubleshooting test scripts, SQL queries, ETL jobs, data warehouse/data mart/data store models
• Accomplished various tasks in big-data environment which involved Microsoft Azure Data Factory, Data Lake, and SQL server
• Experienced at using project management and technical tools like JIRA, MS Visio, MS Excel, MS PowerPoint, Azure Devops and SQL
• Strong communication skills, analytical skills and leadership abilities
• Working experience in execution of Test Plans using Postman/SOAP UI & Selenium and performed Test Management using Cucumber
• Expertise in identifying the right stakeholders and Stakeholder traceability matrix
• Expertise in writing user stories and also in Use Case Design and Documenting
• Expert in writing and optimizing SQL queries
• Experience in drafting and reviewing Business & System Requirement Specifications
• Experience in PowerBI visualization
• Expertise in SQL, SQL Server PL SQL, stored procedures, SSIS, SSRS
• Working Experience of Data-warehouse Design Management, ETL activities
• In depth knowledge of STLC (writing Test Plans, Test Cases, Test Scenarios, Traceability Matrix, Test Summary Reports and Test Data preparation) and SBLC
• Expertise in Test Management Tools like JIRA and Confluence for defect reporting and tracking

TECHNICAL SKILLS

Languages: Java, PLSQL, Angular JS

Web Technologies: HTML, CSS, Java script, XML

Database: Oracle, MySQL, SQL, T-SQL, SQL Server

Data Analytics: SQL

Business Intelligence Tools: Power BI

Reporting: SQL, SSIS, SSRS

ETL: Azure

Data Modeling: Star-Schema

Test Management Tool: Jira, Confluence

Automations Tools: Selenium webdriver, Automation Anywhere

Web Services: SOAP, POSTMAN

Microsoft tools: Microsoft office (Excel, Access, PowerPoint), Power AutomatePower Apps

CRM Tools: Salesforce

Cloud Technology: Azure (Data factory, Resources, Pipelines, Data bricksData lakes, Links, processing, Synapse, AzureSQL, Design facts Dimensions (various types), aggregated tables, Data modeling (Logical and Physical) Securities etc.)

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements
• Analyzed the department workflow processes, business processes, and efficiency. Identify areas of improvement and design solutions to fit the stakeholder needs.
• Created Business Process Maps using business process mapping notation (BPMN) to identify the facility's functions for 'as- is' and 'to- be' processes using Visio.
• Led business requirements gathering and development for new processes. Supported reviews of business processes, requirements, and test plans to help clarify objectives during system development and implementation.
• Created and maintained test cases and test plans and worked closely with the Director of claims to support the department to deliver timely and accurate payment of claims and first call resolution.
• Responsible for sales and marketing, specializing in practice management, care systems, electronic medical records EMR/EHR, and complete integration tools

Confidential

Business Analyst

Responsibilities:

• Reviewed decision grid and client election process for setting up rules in POS application and drafted process flows
• Worked with testing team to review test cases and ensure test cases are validated based on approved requirements
• Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements
• Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision
• Identified and documented issues, risks, gaps and created & maintained the solution vision, roadmap, and backlog of work through the project's life cycle
• Provided support in agile development, maintenance, and support of web applications using Angular v5.0
• Analyzedlargeandcomplexdatasets,identifiedpatternstobetter understandclinical and financial needs
• Worked with subject matter experts to gather data, background information, and current processes
• Provided constant support to the user by maintaining, monitoring and repairing applications
• Documented the BRD, FRD, NFRD, TDD
• Acted as liaison between business, sales and IT teams to refine the product and in corporate features based on market demands
• Acted as an interface between the Client, the team, and other stakeholders and made sure the expectations are well set and communicated by setting regular meetings and Scrum Calls
• Created Sprint Release Plans with input from development teams
• Worked with subject matter experts to gather data, background information, and current processes
• Created & maintained Test Plans and performed Test Management for BDD using Cucumber
• Created user stories and acceptance criteria in JIRA & handled issues related to it
• Performed Testing using Postman/SOAP UI
• Performed Browser tests using Selenium

Confidential

Business Analyst

Responsibilities:

• Responsible for working closely with Business Owners and Business Sponsors in preparing different Initiate Phase artifacts like Concept Brief Document, Discovery Document and Sponsor’s Approval Presentation
• Gathered detailedbusinessand technical requirements and participated in the definitions ofbusiness rules and data standards
• Managed Agile Life Cycle, Product backlog, Iterations/Sprint plan using Jira and used Confluence for work item management and custom reporting to track sprint/release progress
• Analyzedlargeandcomplexdatasets,identifiedpatternstobetter understandclinical and financial needs
• Developed AS-IS and TO-BE diagram by creating business user workflow and system workflow
• Performed GAP Analysis and worked closely with Solution Analyst or IT for providing solution model
• Led WebEx demos of Wireframes and screen mock-ups for development team and explained business logic and functionality in greater detail
• Developed Data factories, Data pipelines, Data bricks and Data marts in Azure environment
• Extracted data from various data sources using SQL, ORACLE and creating meaningful data marts
• Developedconceptual,logical,andphysicaldatamodelsforBusinessIntelligence (BI) using PowerBI
• Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle
• Responsible for conducting walkthrough, JAD sessions and getting concurrence on the Business Requirements amongst the larger group of stakeholders and the core project team
• Collaborated with teams to discover and deliver the best solution to the market presented by the product team lead and the business
• Experience using Image Right tools for documents and data storage
• Created models, monitored results and developed and executed hypotheses for improving models
• Developed and executed scripts to check the data integration points
• Performed the validation of data flow for source dependent extraction and source independent loading and lead the data governance for Quality department and Revenue cycle management department
• Translatedtechnicalaspectsofdatamodeling(facts,dimensions)into languagethatnon-technicaluserscanunderstand
• Worked on applications such as File Handler and Quick Solver and captured functional requirements
• Actively participated in daily synchronized calls, sprint meetings and deliverables
• Created user stories in JIRA and acceptance criteria & handled issues related to it
• Performed the Test matrix verification
• Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements
• Assisted project manager on monthly status reports to capture statuses, current and next milestones of various projects
• Conducted monthly performance reviews
• Defined, developed, and maintained Training Plan and User Documentation for the existing team and onboarding new associates
• Gained solid experience in healthcare domain with projects including working with various applications like Revenue Cycle Management, Payer Integration application, Business operation software like integrated payment solutions with short- and long-term projects

Responsibilities:

• Used SQL queries to fetch out the data and validate it
• Provided support to all the daily issues
• Prepared presentations for senior management
• Developed and interpreted information that assists management with decision-making, policy formulation, and growth projections
• Created and maintained reports and dashboards around key metrics
• Proactively identified performance trends around what’s working, what’s not and areas of opportunity
• Prepared the Business & Functional Requirement Documents
• Created test cases, participated in the actual testing and documented the test results
• Worked with the development team to understand the functional requirements and documented the