SUMMARY

• 9+ years of IT experience as a Scrum Master and Business Analyst in both waterfall and agile methodologies.
• Strong Business Intelligence with the ability to understand operational aspects of product line and manage projects from a business perspective and ability to conceptualize creative and innovative solutions for new product development.
• Excellent team motivation skills with servant leadership qualities to nudge, steer, and help team in fulfilling scrum goals by facilitating scrum ceremonies.
• Expertise in conducting Story mapping & story boarding; Sprintplanning practices and illustration of the vision of the project.
• Expert in using various techniques to refine the product backlog with Business value and Effort estimates by facilitating product refinement meetings.
• Empowering the team to knock blockers out themselves and build trust to communicate clearly and objectively.
• Expert in handling time boxed daily scrum calls with brisk and relevant discussions
• Inspection and adaption of the team activities in sprint retrospective meetings.
• Highly experienced in tracking and communicating sprint release progress through burndown charts.
• Expert in motivating agile transitioning teams to adapt agile methodologies and self - organizational traits.
• Training and mentoring developers and quality analysts in understanding agile methodologies.
• Effective blocking of the scrum team impediments and deviations from cross functional teams.
• Expert in branching the goals into features, epics and well-defined user stories using INVEST principle
• Expert in requirements elicitation through story boarding and story mapping from business product owners.
• Strong experience in conducting User Acceptance Testing (UAT) and co-authoring of Test Cases and Test plans.
• Proficient in tracking, documenting, capturing, managing, and communicating the requirements using Requirement Traceability Matrix (RTM).
• Proficient in writing SQL queries for testing and data validation.
• Excellent analysis and documentation of Business Requirements Document (BRD), Functional requirement Document (FRD), User stories and Systems Requirements Specification (SRS).
• Proficient in interacting with business users to identify information needs and initiating process changes and creating Use Cases, Use Case diagrams, Activity Diagrams, Class diagram, Sequence diagram.
• Thorough exposure of conducting JAD sessions and interviews with Subject Matter Experts (SME) and data stewards to understand the business process, business rules, and data requirements.
• Worked with Architects, Data modelers, Developers, testing teams thereby coordinating efforts.
• Ability to articulate alternative solutions and reasoning behind the alternatives. Excellent communication and presentation skills along with strong listening, interpersonal & analytical skills.

TECHNICAL SKILLS

Project Methodologies: SDLC, Scrum, Waterfall

Defect Tracking Tools: HP Quality Center, JIRA

Business Modeling Tools: Sybase Power Designer, MS Visio, IDC.

Testing Tools: HP Quality Center, HP Load Runner

Databases: MS-SQL Server and Sybase

Languages: SQL, C, C++, JAVA, .NET

Software Tool: Microsoft Office Suite(Word, Excel, PowerPoint, Access)

Operating Systems: Windows server 2008/2012/2016 , Linux, UNIX.

PROFESSIONAL EXPERIENCE

Confidential, MO

Sr. Business analyst / Scrum master

Responsibilities:

• Present and Recommend the Agile -Scrummethodology over the Waterfall for continuous deployment and integration of the code, also recommend the development and testing tools to support thescrumprocess.
• Present and guide the newly formedScrumteam on the best practices to follow in variousScrum Ceremonies - in order Sprint planning, sprint backlog, Daily standup, Sprint review and Sprint retrospectives.
• Enforce time-boxing to ensure that the time invested in the meetings has positive outcomes.
• Support conflict resolution internal and external to the team through focusing on scrum values of openness, honesty, and respect.
• Understanding of overall business processes and workflows.
• Participated in reviews of plans associated with project execution.
• Removed the Project Impediments and engaged with various IT organizations to resolve problems as they arise.
• Conducted Joint Application Development (JAD) sessions with stakeholders to gain insights into end user and customer needs.
• Plan the work based on the priority of different projects; identifying the crucial and priority of the project to deliver on time and budget. Developed and maintained business requirements and ensured they aligned with both functional and technical requirements
• Defining and allocating requirement tasks through user stories and acceptance criteria.
• Organizing internal strategy meetings to discuss client campaign strategies as a team
• Responding promptly and reliably to client.
• Validating test cases and conducting UAT.

Environment: Agile, Jira, HP ALM, Window10, Visual Studio.Net, SQL, MS Dynamics, MS-Office, Mockup Screens.

Confidential, NJ

Sr. Business Analyst/ Scrum Master

Responsibilities:

• Acted as a creative liaison between the client and team.
• Managing teams in both SCRUM and Kanban frameworks.
• Facilitated Scrum ceremonies, Product Backlog Refinement, planning, Daily Scrum, Review and Retrospective
• Sprints Planning based on the business priority and defined road maps based on business discussions and budgets
• Assisting teams to understand and identify epics, user stories, tasks, and spikes
• Guiding product owners and team members define user stories and acceptance criteria
• Assisted and reviewed the development of project scopes, considering financial, resource, and technological constraints including cost estimates with consideration to business impacts and risks.
• Assisted in requirement gathering, creating technical documents such as SRS, doing business analysis with clients for the web / mobile development requirements, coordinating with technical team, reporting project status to client.
• Coordinated with the sales team, clients, SEO team, design and development team, billing department for projects from start till end.
• Coordinated with the SEO/ Web Development team for new project kick off in time, timely project updates, reports, suggestions, approvals and checking the progress of the projects.
• Attended regular client meetings and participating in kick off calls/specialty calls with new clients.
• Organized internal strategy meetings to discuss client campaign strategies as a team
• Responded promptly and reliably to client.
• Clarified and communicated project objectives and success criteria to the team.
• Reviewed deliverables prepared by team before passing them off to clients.
• Ensured that any project deliverables are complete, current, and stored appropriately.
• Maintain constant contact with key clients to develop service offerings.
• Validated test cases and conducted UAT.

Environment: Agile, Window10, Visual Studio.Net, SQL.

Confidential, CA

Business Analyst

Responsibilities:

• Gathered requirements, performing technical analysis, and troubleshooting for existing products and support client requests for defects and enhancements.
• Performed liaison functions with account managers, developers, project managers, and other production technology team members.
• Developed Business Requirement Documents (BRD) and Functional Requirements.
• Used AGILE methodology and working in short Sprint to achieve goals.
• Participated in Sprint and discussed the open issues and statues.
• Participated in Agile Planning Sessions and assumed the Product Owner role for the agile initiative.
• Developed the Epics and Themes for the Scrum Project
• Devised and prioritized the Product Backlog by conducting requirement churning sessions with Business / Product Teams.
• Created and explained the User Stories to the Scrum Team and helped them design the Tasks.
• Wrote SQL queries to extract the data from database.
• Interacted with the developers to report and track bugs using JIRA.
• Validated test cases and conducted UAT.
• Empower the team to make system and process improvements captured in sprint retrospective meetings
• Remove obstacles for developers and testers
• Use key Scrum metrics (burndown, velocity) to help deliver committed work
• Manage sprint backlog items and tasks

Environment: Agile, Jira, HP ALM, Window10, Visual Studio.Net, SQL, MS Dynamics, MS-Office, Mockup Screens.

Confidential

Business Analyst

Responsibilities:

• Interacted with business users and subject matter experts (SMEs) for better understanding of individual subject are assisted the Manager to prioritize requirements, estimating, define and manage scope and sprints for a project.
• Acted as a liaison between Business, Production and Development teams to ensure all the BR's and FR's are clarified, verified, and validated.
• Substantiation of process workflows, use case diagrams, use case documents, traceability matrix documents and gathering requirement in MS SharePoint 2010.
• Created documentation including design documents, Power point decks, user guides and process flows.
• Understanding of overall business processes and workflows.
• Participated in reviews of plans associated with project execution.
• Removed the Project Impediments and engaged with various IT organizations to resolve problems as they arise.
• Conducted Joint Application Development (JAD) sessions with stakeholders to gain insights into end user and customer needs.
• Worked with the consultant to implement enhancements to existing Lotus Notes Action Plan database.
• Worked with a team to migrate applications from Lotus Notes version 4.6 to Lotus Notes domino version 5.5
• Created test cases and test scenarios to be used in testing. Monitor/execute the test cases of business applications to verify that all client requirements are incorporated into the system design.
• Maintained the Requirements Traceability Matrix RTM across the deliverables.
• Involved in System testing and UAT.

Environment: MS Access, MS Excel, MS PowerPoint, Agile, SharePoint, Mercury QC, UML, MS Project, VB, XML, Oracle, SQL.