SUMMARY

• Over 8 Years of diverse experience as aBusiness Analyst and suggest innovativebusinessprocess and system solutions for various industries.
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Project management experience with Six Sigma, ITIL, Agile and Waterfall SDLC methodologies.
• Extensive knowledge, expertise and involvement in various phases of Software Development Life Cycle (SDLC) in Waterfall, Scrum, Agile (Extreme Programming, Test Driven Development) and Scrum Waterfall Hybrid and SAFe software development lifecycle environments.
• Excellent writing and documentation skills in creating, modifying and analyzing Business Requirement Document (BRD), Functional Requirement Document (FRD), System Requirements Specification (SRS), Use Case Specification, High Level and Low - Level Documents (HLD/LLD) and user Story.
• Detailed understanding of RACI Matrix (Responsible, Accountable, Consulted and Informed) and prepared Requirement Traceability Matrix (RTM) to map requirement with its origin throughout the process to verify adherence.
• Thorough understanding of the preparation and use of Unified Modeling Language (UML) diagrams including Process Diagram, Activity Chart, Use Case Diagram, Sequence Diagram, Data Flow Diagram and ER Diagram using MS Visio and Draw.io to support system design and helped in identifying primary actors and business process flow around entities.
• Proven Track Record in conducting ASIS and TOBE analysis, GAP Analysis, Risk Analysis, Cost Benefit Analysis and SWOT Analysis to assist PM in Release Planning as well as PO in setting better stakeholder expectation.
• Well versed in writing SQL queries and SOQL queries in order to do data manipulation for analysis and reporting.
• Experienced in conducting Scrum Training Workshops and User Story Writing workshops to familiarize stakeholders with Scrum process skeleton and concept.
• Extensive experience in reviewing and understanding ofBusiness& Testing requirements and writing detailed Test Plans, Test Cases, and Test Scripts.
• Highly motivated team player with excellent interpersonal and customer relational skills, and problem-solving communication, organizational, analytical and presentation skills, and leadership qualities.
• Ability to work independently under minimal supervision, as well as within a team, within tight deadlines. Strong verbal and written communication skills with experience collaborating with senior leadership and team members, and building quality relationships with clients.

TECHNICAL SKILLS

Project Methodologies: Agile, Waterfall, Rational Unified Process (RUP), UML

Business Modeling Tools: MS Visio, Rational Rose, ERWIN, Logical Data Model.

Requirement Management Tools: Enterprise Architect, Rational RequisitePro

Databases: SQL Server, Oracle, MS Access

Languages: SQL, HTML

Quality Assurance: Software Application Testing Life Cycle

Business Applications: Microsoft Office Suite- MS Word, Excel, Outlook, PowerPoint

Version Controls Tools: Visual Source Safe (VSS), Subversion

Operating Systems: Windows XP/7, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Overland Park, Kansas

Sr. Business Analyst & Tech Lead

Responsibilities:

• Responsible for taking requirements from business users, understanding Business Needs by scheduling meeting at regular basis.
• Involved in creating the Project templates, use case specifications, Change request form, functional specification documents, and Business Requirement documents.
• Mentor teams to effectively use the agile ceremonies like sprint planning, daily stand-ups, and retrospectives and sprint reviews to provide working outcomes in every sprint.
• Proficient in discussing and defining project, Gap Analysis with the clients from both abusinessand technical perspective.
• Involved in GAP Analysis to know AS-IS and TO-BE position of the project before preparation of FSD and BRD.
• Wrote functional requirements and non-functional requirements based upon the approvedbusinessrequirements by following UML processes and standard procedures for developing use cases, use cases diagrams, and other supporting documentation.
• Conducted JAD sessions and interviewed SMEs, asking detailed functionality aspects of Business Process (BPM) and carefully updating the information to the requirements in an easily understandable format.
• Involved in Unit Testing, Performance Testing and UAT and then in the Go-live procedures.
• Designed and developed business flow diagrams, activity diagrams, sequence diagrams, object-oriented models using MS Visio.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Conducted data mapping to collect and show relations between data from dashboard function to the ODS table on PeopleSoft database, represented this mapping using ERDs, and Process Modeling DFD's on MS Visio.
• Proactively prepared scenario analysis of different product mix and identified the areas of improvement and solutions to meet the customer needs
• Organized JAD sessions to flush out requirements, performedUse Caseandworkflow analysis, outlined business rules, and developed domain object models.
• Utilized Management Information Software (MIS) and Financial Accounting Software (FAS) that ensured daily balancing of accounts and vendor reconciliation.
• Conducted performance tuning to primarily focus on writing efficient SQL Queries to generate reports.
• Documented Business and Test Plans based on gathered requirements; involved in executing existing test scripts, writing and updating new test scripts.
• Designed, developed, and maintained various business unit reports by using Teradata, SQL, and MS Excel.
• Produced daily, weekly and monthly reports, on-time and accurate, on process and business performance to various stakeholders.

Environment: Agile, MS Visio, MS Project, Reporting tools, Gap Analysis, GIT, Java, HTML, CSS, RCM, SQL, MS Office, Oracle and Windows.

Confidential

Sr. Business Analyst

Responsibilities:

• Co-ordinated withBusiness teams and Development teams during Test Planning Phase to prepare the various test documents including Test Plan, Test Strategy and Test Cases.
• Performed GAP Analysis to know AS-IS and TO-BE position of project before preparation of functional specifications.
• CreatedBusinessRequirement Documents (BRD) and Functional Requirement Documents (FRD) resulting from JAD sessions and other requirement gathering process.
• Analyzed Requirements & created Use Cases, Use Case Diagrams, Activity Flow Diagrams using Microsoft Visio.
• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• Interacted with the Business Users, Stakeholders and work with Focus group to identify business system needs, obtain sign-off on the Business Requirement documents for Online Banking.
• Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
• Facilitated requirement gathering sessions (JAD) with the business team and stakeholders to collect the business standards, security and service level requirements.
• Developed Use Cases using industry standard UML notation to analyze the business from the user perspective
• Participated in various stages of data mapping and requirement analysis for project needs.
• Co-ordinate with QA team to translate requirements into test plans and tests scripts while overlooking the testing techniques applied.
• Involved in preparing and documenting the User Acceptance Testing (UAT) Test cases and conduction the testing to gain confidence on the application.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Worked closely with the development team to analyze and troubleshoot bugs.Conducted JAD sessions and meetings with developers, QA team, and users for communicating primary requirements, also discuss different versions of requirements, queries, and clarify the issues.
• Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.

Environment: MS Project, MS office suite, MS Visio, MS PowerPoint, Java, HTML, Gap Analysis, SQL, Agile, Oracle.

Confidential

Sr. Business Analyst

Responsibilities:

• Interacted with Fixed Income business heads to finalize the Business Requirements for the application. Wrote SQL statements to extract data from the Tables.
• Planned and defined system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Assisted with project team in the whole project lifecycle phases including scope analyzing, requirements gatherings, and developments.
• Used MS Visio for Process modeling and Business Process flow diagrams.
• Conducted interviews with various business users to collect requirement and business process information using MS Visio.
• Created test cases, test plans.
• Designed and developed project document templates based on SDLC methodology.
• Involved in Managing Data modeling project from Logical design and implementation of Sybase Database.
• Designed and developed all Use Cases and UML models using Rational and Visio.
• Managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.
• Prepared detailed design documents to translate business process effectively for developers and product managers using MS Visio.
• Using Shared Containers and creating reusable components for local and shared use in the ETL process.
• Played a key role in the planning and implementation of system enhancements and conversions.
• Extracted data from Oracle database with MS Access, and performed SQL query, data analysis and verification.

Environment: Windows, Oracle, SQL, MS Visio, HTML, PHP, MS Access, UML, Quality Center, Web Logic, Requisite pro, Rational Clear Quest.

Confidential

Business Analyst

Responsibilities:

• Gathered business requirements, created use cases and test cases for Pricing Management Application Tool that assisted in pricing of various billing plans.
• Analyzed systems and processes to redesign an excel/macros pricing form to improve efficiency and omit dependency on other business areas.
• Worked with billing to integrate systems and assist in direct billing of clients through one single operational system.
• Implemented and oversaw the ongoing execution of the ITIL Managed the project scope of system implementation and resolve issues as needed.
• Analyzed systems and used MicrosoftOffice Visio for diagramming and vector graphics application.