SUMMARY

• 4 years of experience as Business Data Analyst with a strong background in Business Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis.
• In - depth knowledge & experience in all phases of the Software Development Life Cycle (SDLC) using Waterfall and Agile methodologies for Business Analysis, Data Analysis & Requirement Analysis.
• Experience in conducting Joint Application Development (JAD) sessions with end-users, Subject Matter Experts (SME's), Development and QA teams.
• Extensive experience in facilitating user group meetings and gathering system requirements for web application development using Rational Requisite Pro and Rational ClearQuest.
• Expertise in project planning, project design, creating functional specifications and data flow diagrams.
• Understanding and interpreting requirement specifications.
• Experience in creating and maintaining the Requirements definition documents that included Business requirements and Functional requirements.
• Skills in developing Use Case diagrams, Sequence diagrams and Activity diagrams.
• Proficient in maintaining Test Matrix and Traceability Matrix and performing GAP analysis.
• Good knowledge of SQL queries and data visualization.
• Excellent communication skills - both verbal and written. Communicated and coordinated with the IT team, stakeholders, and vendors in the business processes.
• Conducted and led status report meetings with the business and the IT team on a weekly basis.
• Capable of understanding end user requirements and implementing solutions as per needs.
• Involved in different types of testing like Functional and Regression Testing, System Testing, User Acceptance Testing etc.

TECHNICAL SKILLS

Project Methodologies: Waterfall, Agile (Scrum)

Business Modeling Tools: MS Visio, Lucid charts, Snagit

Requirement Management Tools Caliber: JIRA, Confluence, SharePoint

Defect Tracking tools: JIRA

Operating System: Microsoft Window XP, Vista,7, 10, Mac OS X

Database/Languages: MS SQL Server, SQL, TSQL

Tools: MS Project, SharePoint, MS Office, MS Excel, MS Access, Microsoft Teams, Power BI, Tableau, SoapUI, IBM ClearQuest

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Business Data Analyst

Responsibilities:

• Design and develop project document templates based on SDLC methodologies.
• Responsible for gathering information from customer service agents and supervisors to produce business requirements documents.
• Create functional requirements documents (FRD) and analyzed data workflows.
• Analyze the requirements and mapping them to application functionality.
• Collaborate with all project teams including development, business partners regarding requirements to ensure successful functional and integration enhancements.
• Participate in product strategy discussions and contribute to success of the product.
• Facilitate JAD sessions with the SMEs for gathering requirements.
• Work with senior business analysts and client leads to gather, analyze, and prioritize requirements.
• Gather functional requirements from the Subject Matter Experts (SMEs) and documented the requirements in the FDD/FRD.
• Utilize data flow diagrams, user story/ use case diagrams and process flow diagrams to represent information provided by the business owners.
• Elicit requirements by employing Information gathering techniques (e.g., Interviews, surveys, business process analysis, competitive product analysis etc.).
• Use RUP, a software engineering process to configure and develop processes, standards, and procedures.
• Facilitate and participate in agile ceremonies including, product backlog release, backlog stand-ups, and sprint planning, release planning, Iteration sprint reviews and retrospectives.
• Prepare Business Workflow models and process diagrams depicting how business processes are accomplished.
• Perform requirement analysis by gathering both Functional and Non-Functional Requirements based on interactions with the Process Owners & Stakeholders.
• Follow COTS lifecycle methodology to create and update data warehouse, from requirement gathering to transition phase.
• Responsible for conducting user Acceptance Testing (UAT).
• Facilitate and participate in agile ceremonies including, product backlog release, backlog stand-ups, and sprint planning, release planning, Iteration sprint reviews and retrospectives.
• Prepare Business Workflow models and process diagrams depicting how business processes are accomplished.
• Follow the UML based methods using rational rose to create business flow diagrams, use case diagrams, activity diagrams, sequence, and collaboration diagrams.
• Design and develop all use cases and UML models using rational rose.
• Communicate project requirements, business Issues, created solutions and made recommendations.
• Perform GAP Analysis, data analysis, data requirement analysis and data mapping.
• Work as a liaison between the developers and management and was instrumental in resolving conflicts between stakeholders and technical development teams.
• Define functional requirements and segregate them into high level and low-level use cases, activity diagrams using UML.
• Produce system diagrams, business requirements documents, report specifications, workflows, and other documentations as required for project analysis, planning and design.
• Perform requirement analysis by gathering both Functional and Non-Functional Requirements based on interactions with the Process Owners & Stakeholders.
• Extensively work in all phases of Software Development Life Cycle (SDLC), Agile deliverables.

Confidential, St Louis, MO

Business Analyst

Responsibilities:

• Developed Software Development Lifecycle (SDLC) documents including As-Is and To-Be system processes, screen mock-ups, and use cases.
• Involved in developing the project charter and project definition document that were used to outline the project scope and help project sizing effort.
• Liaison between business stakeholders, development team and QA team for business requirements analysis of the Mobile Remote Deposit Capture and Customer Information App.
• Gathered the business requirements by conducting JAD sessions and developed the Business Requirement Document (BRD), test plans and test cases.
• Worked with the business and development team to identify functional specifications to develop Use Cases, Activity diagrams and Functional System Document (FSD).
• Created Requirements Traceability Matrix (RTM) to ensure that the requirements were being properly met in all phases of the development and testing.
• Interacted with Application Development and interfacing teams to create Mockup and Wireframe diagrams which was shown to management of the bank.
• Worked closely with the scrum master during scrum sessions with various members of the group. Our typical sprint cycle lasted for 3-4 weeks and at the end of each sprint we completed one use case completely.
• Coordinated weekly project status meetings with the project teams and communicated the project progress to the key stakeholders comparing actual versus planned timelines using MS Project.
• Produced functional decomposition diagrams and defined logical data model.
• Helped the Project Manager with documenting the risk management process for issues and risks and delivered the metrics to key stakeholders.
• Collaborated with Business and Quality Assurance teams to create and execute Test Plans, Test Scenarios and Test data for Testing.
• Gathered and documented requirements and business processes in the form of user stories from business managers, stakeholders, subject-matter experts (SMEs) and technical experts
• Facilitated client-facing workshops, demonstrations, and presentations
• Perform numerous data pulling requests using SQL server 2012 and Power BI for analysis.
• Engaged with technical and testing leads to ensure delivery of requirements within project scope.
• Develop SQL Queries to perform data validation and create reports.
• Prepared project artefacts including use cases, user stories, workflows, process flows, and other documents as deemed necessary in consultation with PMs and in alignment with project methodology chosen
• Participated in requirement change requests and testing as needed
• Prioritized development backlog, planning releases, planning sprints, and driving requirements/user stories.
• Liaison between the business team and project team by assisting the business in identifying, understanding, and documenting their business needs.