Summary

• Over 7 years of experience as a Business Analyst in all phases of Software Development Life Cycle SDLC , including Requirement gathering and Documentation, Use Casing, Functional specification, Business Case analysis, Quality Assurance and Testing.
• Extensive experience in Finance, Banking domain, Mortgage, Insurance And retail
• Extensive knowledge of Object Oriented Analysis and Design using Unified Modeling Language UML , Rational Unified Process RUP , Agile, Waterfall cycle, Rational Rose, Requisite Pro, Rational Clear Case and MS Visio.
• Excellent knowledge of Capital Markets, Fixed Income Securities, Equities, FX, Derivatives, Mutual Funds, Over The Counter OTC Trading, Mortgage products and Portfolio Management.
• Expertise in Financial Planning, Forecasting, Budgeting and utilization of variance analysis to manage project to completion on time and within budget.
• Extensive understanding of Business Intelligence reporting tools for Risk Management, Revenue Management, Social Media, Sales, Marketing and Planning etc.
• Excellent experience in developing project scope statement, Work Breakdown structure WBS , project management plan, communication management plan, cost management plan and project resource management.
• Experience in Oracle EBS R12 in Financials General Ledger, Accounts Receivable and SupplyChain Order Management,Inventory Management .
• Extensive experience in business analysis, gap analysis, cost/benefit analysis, risk analysis, testing, development of functional specifications and project planning.
• Expertise in Data Modeling, Data Analysis, Requirement Analysis, Business Modeling, Data Migration, Data Profiling, and Data mapping.
• Extensive experience in conducting Joint application development JAD session, Rapid application development RAD and requirements work-sessions.
• Exceptional problem solving and sound decision making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills. Excellent track record for meeting deadlines and submitting deliverables on time.
• Effective in working with business stakeholders, VP's, MD's, Support Managers off-site and on-site, Senior Project Managers, Project Managers, Solution Architects.

Technical Skills

Professional Experience:

Confidential

Sr. Business Systems Analyst

Confidential is a global financial institution offering banking, investments, life insurance and retirement services to meet the needs of the customers. It operates in six business segments:Confidential. In preparation for the separation of ING US companies from Confidential is known as Voya Financials. Project is based on readiness of Financial Risk Applications required to manage capital and risk. This project was to implement Moody's RiskFrontier a credit risk portfolio management modeling tool which allowed ING US Company to manage and calculate the risk data warehouse which functioned for enterprise Risk Management.

Responsibilities:

• Working closely with Business users in defining the scope, analyzing business requirements and segregating them into high level and low level requirements for Financial Risk Applications.
• Assisting the project manager in other financial risk projects such as Global Market Database GMDB .
• Working with Data warehouse team and source systems in preparing Data mapping documents and data models to procure the required data feeds into the Moody's RiskFrontier Application.
• Conducting JAD sessions with users to identify the requirements and outline business rules.
• Enhancing and reengineering Business Processes and creating Business Process Flows using UML/ MS Visio.
• Assisting project manager to research on Business Intelligence reporting tools required to reduce costs, manage risks and proactively respond to the changes and needs for other financial risk projects.
• Developing User Requirements Specifications URS, Functional Requirements Specifications FRS
• Assisted the database developers' analyst with loading and manipulating the data.
• Assisted in Data Modeling, Data Analysis, Data Migration and Data mapping.
• Involved with ETL developers in data cleansing staging them on the platform with the help of informatica.
• Assisting in preparing Business Operational Procedures document which included Environment migration plan, Disaster recovery plan, and Technical specification document for the Risk Application.
• Conducting functional walkthroughs, User Acceptance Testing UAT sessions, and assisted the development of User Manuals.
• Working with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• Developing requirements document for Data Extraction, Data Analysis and Loading process.
• Actively involved in walkthroughs and meetings with Project Team to discuss related business and project issues.
• Working with the QA team for requirements clarification and to analyze the test results of the application.
• Creating functional and technical presentations for management and training workshop for end users.
• Working with ING Investment Management IIM , Corporate Insurance Risk Management CIRM and Black Rock for business process governance, counterparty risk policies and procedures, credit risk exposures in investment portfolios, reinsurance portfolios and in the financial derivative portfolios.

Environment:Microsoft Visio, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, SQL Server 2008, Requisite Pro, Black Rock , Bloomberg, and Eagle/Pace data warehouse.

Confidential

Sr. Business Analyst

Confidential holding company that, together with its subsidiaries, is referred to as Franklin Templeton Investments it is a global investment firm originally founded inConfidential The project was to implement a comprehensive trading system for asset management business. The system handles the trading of equity, fixed income and derivative for listed and OTC market. It enables its users to simultaneously trade a comprehensive set of securities, track live P L values and examine exposure to shifting market prices, interest rates, volatility, yield-curve assumptions and other risks.

Responsibilities:

• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis and created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the business from the conceptual to procedural level.
• Gathered business requirements from traders, portfolio managers, hedge fund managers, and risk management group to identify and map detailed current processes and develop functional requirements that supported overall strategy, goals and objectives, and develop and document the BRD and FSD.
• Identified Use cases from the Functional requirements and wrote Use Case Specifications and created business process workflow diagrams Activity diagrams, Sequence diagrams, Collaboration diagrams in MS Visio.
• Conducted analysis on Trading Lifecycle in front-office to back office systems and documented with diagrams.
• Worked with developers to develop and document technical specifications of system document.
• Worked with Financial Analysts on Fixed Income Analysis Pricing, Risk, Yield, Duration, and Recommended Strategy with Excel to support trading, and reviewed with portfolio manager and traders.
• Assisted Risk Management Group in financial and Risk analysis on calculation of PV, and other key trade metrics e.g. Breakeven Rate .
• Worked with end users to define business requirements and needs, performed data validation, drafted procedures for steering committee approval, overseeing the implementation of approved projects and ensured that the project goals are achieved.
• Acted as liaison between management and development team for Requirements and QA testing during the User Acceptance Testing UAT phase and involved in user interfaces, requirements and data modeling sessions.
• Prepared Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
• Created user manuals and provided training to business users as part of the change management process.

Environment:Microsoft Visio, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Mercury Quality Center, Requisite Pro, Bloomberg, and HTML.

Confidential

Business Analyst

Confidential its insurances in more than 10 states and has more than 1000 agents. The goal of the project was to develop an Internet application that allows potential customers to file claims online for claims related to Storm Damage, Auto, Glass related, and Property Damage in addition to Emergency Road Services. This application helps the customers find local agents contact information for assistance.

Responsibilities:

• Facilitated meetings with Subject Matter Experts for Requirements Gathering and transforming them to functional specification.
• Acted as a primary liaison between business lines, operations, and technical areas throughout the project cycle.
• Conducted JAD sessions and meetings with developers, QA team, and users for communicating primary requirements, discussed different versions of requirements, queries, and clarified the issues.
• Participated in writing data mapping documents and performing gap analysis to verify the compatibility of existing system with new business requirements.
• Created Requirements Traceability Matrix.
• Created requirements document for Data Extraction, Data Analysis and Loading process.
• Reviewed Business Requirements Documents and the Technical Specification.
• Design UML diagrams like Use Case Diagram, Class Diagram, Sequence Diagram, and State - Diagram for project documentation using MS Visio.
• Coordinated UAT and executed environment build plans.
• Wrote SQL Queries to perform Data Validation.
• Organized and Performed GUI Testing, Functional Testing, Regression, and support for User Acceptance Testing UAT .
• Involved in defect tracking and bug management using Rational Clear Quest.
• Planned, scheduled, and controlled projects based on plans and requirements outlined by the business.
• Interacted with developers to report data related bugs and re-tested the fixed issues.
• Provided inputs for Modification and Enhancement Requests.
• Involved in meetings, walkthroughs and creating minutes of the meeting.
• Created and submitted weekly status report to the project manager.

Environment: Windows 2000/XP, MS Office,J2EE, Java Script, HTML, Oracle, MS Visio, Rational Requisite Pro and

Confidential

Business Analyst

• Confidential is a technology company and payments industry leader. For more than four decades, they have been a driving force at the heart of commerce, making the global economy safer, more efficient, more inclusive and more transparent for all.
• The application was made available on the desktops of the users where they could display their bids and offers, and also hit or lift the bids and offers of other traders. The brokers of the firm could view and monitor each trade. The system also interacted with pricing engines and down-stream back-office systems. Once the trade was complete, system sent a same-day automated confirmation report to the trading parties.

Responsibilities:

• Performed Gap analysis and was involved in analysis of the technical specifications of the current system and the infrastructure needs

• Interacted with Subject Matter Experts in the Fixed Income Group, brokers, Portfolio Managers, Investment Advisors, Share Holders and IT Group Heads such as Project Managers, Developers, and Process Analysts to understand the business process, gather Business Requirements and identify enhancements.
• Gathered Requirements for the Trading System, and produced User Interface UI and Business Process Requirements from the initial requirement data.
• Participated in the identification, understanding and documentation of business requirements including the applications capable of supporting those requirements. Collected and documented business processes as well as business rules.
• Synthesized User Interface and Business Process Requirements and translated it into the Business Requirement Document BRD , to be used as input to the functional design specifications.
• Gathered business requirements through JAD sessions, one on one interviews of brokers and traders, surveys, controlled brainstorming sessions, prototyping and presenting to management groups, vendors, users and the IT Group for open and pending issues to develop specifications.
• Designed and managed project plans and schedules
• Carried out UAT by developing test plans, test scenarios test cases to be used in testing based on functional requirements and technical specifications and/or product knowledge along with the QA team

Environment: Windows 2000/XP, MS Office, MS Visio, MS Project, SQL, HTML, Load Runner, QTP, Dreamweaver

Confidential

Business Analyst

• Confidential largest department store, catalog and e-commerce retailers, and employing approximately 150,000 associates.
• The project included updating the ecommerce website jcpenney.com to improve the checkout process. This helped the checkout process to be even faster and secure.

Responsibilities:

• Participated in website development from inception through implementation and maintenance updated and optimized the online content to improve organic search indexing.
• Monitored and reported on multiple websites established dashboards for various decision makers and developed, managed and provided analysis with recommendations using multivariate testing plans focused on optimizing landing pages.
• Created Project definition reports Project Charter which evolved from team meetings and interviews.
• Knowledge of ATG, e-commerce technology platform that supports faster site performance, more effective merchandising and easier management of multiple web sites.
• Involved in all phases of the Iterative approach of the System Development Life Cycle from Requirement phase to Implementation.
• Tracked defects using Test Director and managed them on HPQC
• Performed Smoke testing after every incremental to ensure the system was running as per design and worked closely with the development team and the business users to make sure bug fixes have been fixed before communicating with the clients.
• Created UML Diagrams Case Diagrams, Activity Diagrams and Sequence Diagrams using MS-Visio.
• Participated in the Feasibility and Risk Analysis to identify the business critical and high-risk areas of the application.
• Worked closely with business, technical, design and customer service teams to exceed customer expectations.

Environment:Windows 2000/XP, MS Office, OBIEE.Net, MS Visio, DB2, SQLServer2005, Informatica, Test Director and HPQC