Professional Summary

• Sr. Business Analyst / Project Manager with almost 8 years of diversified experience in Pharmaceutical, Media, Non-Profit, and Mortgage industry with exposure to N-tier Web Application environments.
• Well versed in different software development methodologies such as waterfall, iterative and agile. Performed role of a scrum master, managed product backlog and sprints, used Rally to track iteration burn down reports, assigning tasks to individual team members and reviewing and tracking logged defects.
• Proficient writing Business requirement document BRD , Functional Requirement Specification FRS , and Use Case Specification Business and Application documents.
• Experience working with business users to gather Business Requirements and system/Functional specifications by conducting one on one interviews, brainstorming sessions, Q A and joint application development JAD sessions.
• Proficient in MS Visio and created numerous Use Case diagrams, Sequence Diagrams, Activity Diagrams, State Diagram, Flow Diagrams and other related UML diagrams.
• Assisted Project Manager tracking status of various project activities and always keep the project plan updated.
• Hands on experience in applying reverse engineering, and perform Gap Analysis to understand the current and the expected future state of the system

Assisted Project Manager preparing Request for Proposal RFP and Request for Information RFI Documented Entry and Exit Criteria, Project and Product Risks and created several other artefacts for Product Acceptance Excellent communication and presentation skills, adept at written correspondence, reports, requirements documentation, project status reports to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.

Technical Skills:

Requirements Management Tools : MS Project, PMI, Requisite Pro, Rally.

Testing Tools : Quality Center, QTP 9.2, Win-Runner, Test Manager,

Requisite Pro, Clear Quest, Test Director, Quality

Center and Silk Radar

Language : PL/SQL, T-SQL, HTML, XML

Databases : Oracle, Sybase, DB2, SQL Server 2005, MS Access.

Applications : MS Office, Microsoft Visio, Microsoft Project.

OS/Platforms : Windows 9x/NT/2000 Professional/XP, and UNIX.

Professional Experience:

Confidential

Sr. Business Analyst / Project Manager

Confidential is a leader organization in pharmacy benefit management PBM industry. As a member of theConfidential, I am responsible for the web requirements and contents for member/consumer websites and emailing process of Medicare websites. I am in charge of all co-branded emailing processing and content related to these emails and developing new emailing system for several existing and new clients.

Responsibilities:

• Organizing and collaborating Business and Functional requirements gathering sessions for developing new and existing system functionalities.
• Interacting closely with Subject Matter Experts SMEs in coming with the process design and coordinated to understand and visualize the problem domain.
• Written FRDs, SOPs, FODs, UAT test plan and Scope documents for several existing and new projects.
• Working with numerous clients and chartering the functional requirements and focusing on setting up of various reports and coming up with new ways where claim monitoring and processing is made lot easier.
• Responsible for tracking, updating and proactively manage all project activities.
• Managing and monitoring successful release of projects, proactively dealing with risks and release procedures.
• Responsible for preparing meeting decks for the steering committee.
• Working closely with the Business Owners to create and review User Acceptance Test Strategy, and the UAT test scenarios.
• Responsible for tracking UAT progress and ensure all issues raised by business users are satisfactorily resolved.

Environment: CMI Optimal Trace 5.0, Snag IT 9, MS Excel, MS Access, Broad Vision 7.1, SharePoint 2007, Client Benefit Manager CBM , BMC Remedy Mid-Tier 6.0, Hummingbird BI Query, Mainframe RUMBA

Confidentia

Sr. Business Analyst

Description: Confidential is a group of cable and satellite television Business news channels from the United States, owned and operated by NBC Universal. CNBC and its international spinoffs cover business headlines and provide live coverage of financial market.

Responsibilities:

Worked as a Senior Business Analyst, responsible for gathering Business requirements, writing functional specs and Use Case documents for multiple projects at CNBC CNBC.com, Million dollar Portfolio challenge I II, Watchlist, Investor Portfolio WSOD , On Air new design Responsible for gathering the requirements from a complex set of stakeholders and coordinating those in PMI proprietary requirements management tool Responsible for writing Business/ and Functional requirements. Worked with CNBC.com editors to design a process and create news templates to reduce time to publish breaking news events to CNBC.com home page Extensively used Workbench Content Management System to create new content, following the required creation process and test parameters. Provided Wire Frames to developers and designers to create end user applications such as Symbol Lookup, Quote Page layout for CNBC.com Assisted Project Manager track and update project plan, budget, and quality assurance process documents. Acted as a primary point of contact to resolve any business/functional requirements related issues between QA and Dev teams. Performed test data analysis and ensured data requirements are met prior to start of various testing phases. Oversaw testing activities and ensured test strategy and test cases align with the project requirements and a quality product is delivered.

• Responsible for creating and managing change requests.
• Responsible for tracking UAT progress and ensure all issues raised by business users are satisfactorily resolved.

Environment: Clear Quest 5.0, Rational Requisite Pro 5.6, Microsoft Project 2003/07, MS excel, MS Word, Rational Software Architect, Rational Software Modeler, J-Meter, Clear Quest, Oracle, Quality Center, Windows 2000, Rapid SQL and HTML.

Confidential

Business Analyst

Description: Confidential is a not-for-profit national service organization representing approximately 930 Not-for-profit, member-owned rural electric cooperatives. The great majority of these Cooperatives are distribution cooperatives that provide retail electric service to over 37 million and Consumer-owners in 47 states. Kilowatt-hour sales by rural electric cooperatives account for approximately 10 percent of total electricity sales in the United States. In addition, Confidential members include approximately 65 generation and transmission G T cooperatives that supply wholesale power to their distribution cooperative owner-members

Responsibilities:

• Served as the principal conduit for managing system requirements between the business and the software development team throughout the duration of the project.
• Worked closely with the developers and Tech leads in defining and understanding business and system requirements and system process documentation.
• Gathered Analyzed Business Requirements, data flows, process workflows and created Use Case Specifications to provide a better understanding of the system on business perspectives
• Mentored QA teams defining test strategy and reviewed their functional test scripts Participated in walkthroughs and Inspections, actively involved in project status meetings, release meetings, and QA status meetings Assisted in performing backend data validation, written complex SQL queries.
• Managed issues and risks by keeping risk and issues log up-to-date, created necessary tickets for defects and escalated defects and issues as needed.

Environment: Microsoft SQL Server, Microsoft SharePoint, Oracle, NEB Bug tracker, Windows XP

Confidential

Associate Business Analyst/Lead QA Analyst

Confidential is the second largest financial services company in the Confidential. It provides financial products and services that increase the availability and affordability of housing for low-, moderate- and middle-income families to buy home of their own. Confidential invests in mortgage-related securities and mortgage revenue bonds and they held in the retained portfolio as investments. The restatement project is carried out to restate the accounts in the book of business i.e. sub-ledger. The Amortization Engine had developed to amortize the different products i.e. Loans and Securities.

Responsibilities:

• Interacted with cross functional teams to facilitate gathering of business requirements.
• Analyzed the user/business requirements, functional specs and Use Case System documents
• Responsible for writing Functional requirements document, creating process flow diagrams, and writing detailed use cases.
• Designed process flow diagram for ARM, Convertible ARM, MBS, MRB, REMIC, and Amortization schedule

Responsible for creating high level and low level Use Cases, Activity Diagrams/State Chart Diagrams and Robustness Diagram using MS Visio. Created test cases for FDR to perform Integration tests and verify the integrity of the accounts built on FDR. Performed backend testing to check the system data integrity for insert, update, delete and retrieve transactions by writing complex SQL queries including joins, group by, having clause etc. Responsible for writing the end user training documents.

Environment: Abinitio, Clear Quest, Oracle 8i/9i, MS Suite, MS SharePoint, TOAD, DB Visualizer, MS VISIO, PVCS, Quality Center, Windows 2000, Rapid SQL and HTML.