Jr - Manager Resume - Hire IT People

SUMMARY:

Will be moving to the Fresno, CA area and seeking an engineering position that is challenging and would further extend my knowledge and experience.

WORK EXPERIENCE:

Confidential

Jr - Manager

Responsibilities:

Setup/troubleshoot test racks for each of the 41 quality assurance testers to simulate the numerous customer home environments. This includes installation of all DIRECTV HDDVR receiver models, RVU clients and routers.
Trainer - Provide new hires with knowledge on DIRECTV products, mobile devices, applications and testing.

Confidential

Responsibilities:

Work with development teams to troubleshoot and resolve field impacting issues (SWM hardware, STBs, activation and functionality)
Develop test scenarios and procedures to properly stress test system requirements and functionality of DIRECTV products/services.

Installation/Service Technician

Confidential

Responsibilities:

Satellite technician with the Satellite Broadcasting & Communication Association (SBCA), # SBCAOC0007174
Provide customers with the best satellite television experience
Install, troubleshoot, and repair DIRECTV hardware, TV, and audio systems interface (i.e. aligning satellite dishes, testing RG6 coaxial cable, 10 & 17 AWG ground wire) at both residential households and commercial buildings.

Supervisor/Technician

Confidential

Responsibilities:

Provide guest assistance with the Smarte Carte automated lockers at high volume theme parks
Installation, wiring, lock actuator maintenance, and testing for the automated locker system
Troubleshoot and repair PC locker hardware (fingerprint scanners, touch screen monitors, power supplies, slave card connections, credit card readers, bill collectors, printers) and software (computer networking maintenance and database management)
Ordering inventory, employee scheduling, monthly money collections, work efficiently with minimal or no supervision