SUMMARY:

• Over 4+ years of experience of working in IT industry as business analyst.
• Good understanding of agile ceremonies like backlog grooming, iteration planning, retrospectives, sprints, user guides,go live and support.
• Provided project leadership and solution expertise during complete life - cycle implementations of SaaS based HRIS products resulting in on time delivery and future releases of these products.
• Handling cross functional projects and meeting with stake holders from various HR business processes.
• Worked for HR UI applications and HR SuccessFactors teams, providing solutions with design thinking approach.
• Worked on HR transformation and enabling change requirement processes for HR business.
• Meet with product owners and attend WHY meetings, business resource planning meetings.
• Expert at translating business goals and system requirements into SaaS solutions through effective configuration, workshop delivery, system configuration and testing.
• Proven ability to improve the effectiveness of User/Employee development through the implementation of SaaS based solutions.
• Effectively managed quarterly releases of SuccessFactors system and coordinated with SAP for Incidents raised in Launchpad SAP support.
• Good understanding of scaled agile processes like Big room planning, WHY meetings, Iteration planning, backlog grooming, retrospective meetings, writing user stories, discussions with enterprise architect, portfolios, solution designing, roadmap and vision.
• Coordinate with HR business and effectively communicate with IT teams from HR core, Time, Payroll, Benefits and downstream vendors.
• Implemented HR SaaS solutions with industry best practices and recommendations from product companies.
• Design innovative cloud solutions using Azure Cloud, SAP and SaaS HR solutions like SuccessFactors and third-party interfaces with payroll, outlook, time, benefits, expenses and contingent workers.
• Good problem-solving, root cause analysis and defect prevention skills.
• Comfortable evaluating and adapting to the latest tools and technologies.
• Participating in the development of test plans and user testing activities.
• Developing test scripts and writing positive and negative test cases.
• Able to work independently and take initiative to tackle problems and QA challenges.
• Quick learner, active listening skills and manage multi-tasks.
• Effective communication and organization skills.

TECHNICAL SKILLS:

Programming Languages: Python, Java, C

Databases: SQL and NoSQL Server

Web Technology: HTML, XML and JSP languages.MS Office (Excel, Word, Power Point)

PROFESSIONAL EXPERIENCE:

Business Analyst, SuccessFactors

Confidential

Responsibilities:

• Act as a point of contact for downstream/ upstream vendors.
• Writing test scripts, raising defects in HPQC system, uploading test results and defects to HPQC system.
• Raising change requests (CR’s) in case there is any change required to existing interface.
• Downloading the output files from SFTP and validating the output file according to tests scripts.
• Attending daily change requests meetings to provide updates on change requests and report the impact of other change requests on our interfaces.
• Updating interface support matrix in share folder with latest updates done on interface documents.
• Creating mapping documents to map source fields to target fields and maintain transformations for fields.
• Communicate with business owners for changes or enhancements to the interfaces.
• Updating HPQC system with test results for each test case/step and uploading documents to HPQC.
• Attending test cycle workshops providing variants document for upcoming end to end test cycles.
• Designed EC to Data warehouse interface to send data for top of stack and history from all EC portlets to Orion data warehouse.
• Designed and worked on Employee Central to Employee Central service center integration on C4C.
• Designed EC to Outlook Photo interface for integrating profile picture from EC to Outlook.
• Designed EC to ADP interface to send new hire’s and rehires to ADP.
• Worked with data conversion team and resolving issues with data loads into EC.
• Worked with cost center replication from SAP FI to Employee Central.
• Created custom fields and enables to be accessed from API to send data to different downstream systems.
• Created ad hoc reports and ORD reports for testing and analyzing data in EC system.
• Worked closely with security team for RBP permissions to provide access to different workgroups and technical API users.
• Provided solutions to Workbrain system for processing sick bank payout for rehired employees.
• Problem solving and finding solutions to any issue related to EC or any other module and working with business in collectively testing implementation of SF modules.
• Worked on testing SuccessFactors releases and perform impact analysis on system.
• Creating functional design specification (FDS) document which outlines the requirements of the interface, process, mapping document, vendor details and approvals.
• Created integrations between SuccessFactors and payroll systems like Cyborg, SAP on Premise payroll and HANA enterprise cloud (HEC) systems using Dell Boomi as a middleware.
• Created integrations between SuccessFactors EC system and time keeping systems like Workbrain and Auto TA using SF API’s and OData API’s.
• Worked on applications like direct deposit to capture employee bank details from AA portal money and attendance page and update to payment information in SuccessFactors.
• Worked on delimit direct deposit by deleting bank details from payment info portlet and updated CHECK as main bank account.
• Build MDF to capture vacant positions in SuccessFactors EC and reported using ORD in financial reports.
• Worked on ePays 3.0 UI application to display pay stubs from SAP payroll for management, support staff, pilots, flight attendants, mechanics and ground staff. Displayed activities/ pay sheets for pilots and flight attendants in ePays 3.0.
• Worked on expenses tab in ePays 3.0 application to display expense payments from SAP FI on expense tab using Microsoft Azure public cloud.
• Designed and Supported EC to SAP payroll HEC top of stack interface to compare data is synced between SF EC and SAP HCM
• Ran replications for cutover activities for project spring wave1, wave2 and wave3 go live and supported EC to SAP Payroll HEC replication throughout project spring.
• Uploading data in to SuccessFactors system using different import tools in SF.
• Updating existing functional design specification documents with new enhancements according to the change requests.
• Worked on interfaces testing for interfaces from EC to downstream systems
• Restructuring role-based permissions RBP’s, creating new permission groups and permission roles
• Analyzing new software releases and educating HR about new Opt-In updates
• Initial load of employee’s data templates for new acquisitions and creating new number sequences, foundational data to accommodate employees from acquired company
• Configuring business rules for new enhancements required in Employee Central module
• Changing workflows, creating dynamic roles and dynamic groups for workflows
• Creating and changing Alert messages and Email notifications in Admin center
• Solving tickets related to Position Management, Time Off and Benefits
• Helping global HR team in creating regular employees and contingent workers
• Writing business rules and applying SAP solutions to solve system defects related to system
• Providing support to users in creating internal & external positions and job requisitions
• Solving issues in position to job requisition mapping from position org chart
• Enabling fields and making changes to portlets in Employee Central module using manage business configuration in Admin center
• Creating tickets in Launchpad support website related to application errors and coordinating with SAP to close defects
• Solving issues with Ad Hoc reports, ORD and worked as reports administrator
• Supporting interfaces to flow data downstream to ED, AD and other application systems
• Creating reports using online report designer ORD for EC
• Importing and Exporting data files related to Metadata Framework (MDF) objects
• Auto populating fields in employment information portlet for benefits service date, service date, FLSA status etc.
• Created Pay scale level report using integration center in SF
• Running post refresh SF activities like metadata refresh, EC to SAP HCM connectivity etc.
• Worked on Short term incentive calculator for eligible workgroups in EC, where employee can ESS to find their STI for financial year.
• Created SOX reports for Head count, terminations and vacant positions and coordinating with Protiviti and KPMG for audit purposes of SOX reports
• Developed reports for UFT tool which are used before starting end to end test cycles for employee central SuccessFactors.
• Starting and Stopping replications from EC to SAP HCM during pay runs and running replications using data replication monitor when payroll control record is in released for corrections.
• Good understanding of jobs scheduled in EC for HR sync, position to employee sync, grade step progression, tariff and seniority rules in EC.