Principal Technical Project Manager Resume Atlanta, GA - Hire IT People

SUMMARY:

Strategic and detailed - minded project and product management professional with over 20 years of information technology experience in telecommunications and software industries. Proven track record of combining leadership, decision-making, and perseverance to support go-to-market efforts and product launches; positioning companies and products for success. Areas of expertise include:
Atlassian Jira, Microsoft Project, Microsoft Visio, Microsoft Office, Microsoft SharePoint, Scrum, Agile, SDLC

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Principal Technical Project Manager

Responsibilities:

U-verse Gateways - Managed Agile-influenced projects to launch residential gateways and regular software updates for over 4 million U-verse customers. Tracked defects via Jira. Shortened release cycle by 6 months by implementing parallel testing with vendor and alpha testing.
U-verse Extended Reach High Speed Internet - Expanded U-verse High Speed Internet Access to 3.4 million additional potential customers.
High Speed Internet - Led $215M project to deliver faster Broadband speeds and better speed coverage within AT&T's ADSL Broadband footprint.

Confidential, Atlanta, GA

Associate Project Manager

Responsibilities:

Premium Internet Security - Introduced re-branded anti-virus, anti-spyware, and firewall suite.
Online Backup - Created product requirements for business data backup service trial. Negotiated terms with third party vendor. Trained support desk on billing and technical aspects of trial.
HomeMonitor - Launched video camera trial for consumer DSL customers.
Business Domain Email - Migrated legacy email customers to new platform with anti-spam and anti-virus filtering. Introduced new ordering website for small business customers. Collaborated with IT to create new bill.
Video Chat - Launched video chat functionality for instant messenger. Completed Alpha and Beta releases. Helped create support tracking mechanisms, technical support, and updated online help content.

Confidential, Atlanta, GA

Security Solutions Product Manager

Responsibilities:

Performed network security audit for City Colleges of Chicago for Kwanza Communications (IT consulting firm).
Marketed volunteer programs to the Hospitality industry for Hands On Atlanta (non-profit).
Promoted/hosted Atlanta events for the MBA Company (national MBA networking organization).
Created and maintained carpet.org (consumer carpet website with visitors/day).

Confidential, Atlanta, GA

Product Manager

Responsibilities:

Developed user personas, product requirements, and marketing materials based on market data and customer interaction for SiteProtector (centralized management system that unifies management and analysis for network, server, and endpoint security agents and appliances).
Created financial models to determine pricing for SiteProtector. Trained sales force and demonstrated products to prospects. Completed Pragmatic Marketing courses "Practical Product Management" and "Working with Development.

Confidential, Atlanta, GA

Product Manager

Responsibilities:

Created product requirements and marketing materials for SyncKit (database synchronization software). Performed competitor analysis and wrote competitive papers. Determined product direction and vision. Managed customer relations and represented Confidential at trade shows.