Business Analyst Resume

SUMMARY:

Business Analyst/IT Specialist with an exceptional record of delivering high performance technology solutions to meet challenging business demands.
Qualified in all facets of information systems methodology from conceptual design though implementation, documentation, user, and quality review.
SSMS (SQL Server Management Studio)
Microsoft Access
SQL
Microsoft Keynote
Java
Microsoft Office
AS400
Word
EDI ANSI X12 Standard
Visio
Transaction Sets 834, 999, 997
PowerPoint
Axosoft Project Management/Bug Tracking
Outlook
Selerix BenSelect
Excel

EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

Assess needs, set goals, build goals and objectives
Coordinate and attend meetings; establish and maintain internal and external contacts as necessary
Verify and analyze the accuracy of all data and information used or generated by project
Resolve any discrepancies or problems.
Trouble - shoot, project implementation, wrap-up
Design, configure, build custom enrollment systems for various commercial clients using JScript and HTML
Project implementation based on Systems Development Life Cycle for 200+ clients

Confidential

EDI Specialist

Responsibilities:

Managed client records utilizing proprietary systems while maintaining database integrity
Project management of 75 clients during Ceridian merger
Extracted, transformed, and loaded data for case management and issue resolution
Built and maintained client-specific file transfers

Confidential

Specialist

Responsibilities:

Confidential

Responsibilities:

Developed and coached team members on product and basic sales techniques
Effective department management
Complete customer issue resolution
Built understanding of client needs and abilities to make appropriate product recommendations
Maintained knowledge of various store departments and operated cash register for regular transactions, performed shipping and receiving duties, and built visual displays when necessary

Confidential

Analyst

Responsibilities:

Verified conditions of loan approval - including income and asset verification
Researched and resolved title issues: vesting, child support liens, judgement/mechanic liens, etc.
Resolved appraisal disputes
Sound working knowledge of accounting principles and financial statements
Effective information presentation to clients, lenders, managers, directors, and/or regulatory officials
Collaborated with internal groups to ensure timely, accurate and efficient settlement