SUMMARY

• 7+ years of experience as a Business Analyst, expert in all phases of Requirement Management, including gathering, analyzing, tracking requirements and quality assurance.
• In - depth knowledge of SDLC, iterative and incremental methodologies such as Agile, Rapid Application Development (RAD), Prototype and non-iterative such as Waterfall methodologies.
• Good Organization and time management skills, and experience working with different departments in a matrix structure.
• Good understanding of Healthcare Industries.
• Worked in multiple projects with strict deadlines, thorough understanding of sales and financial reporting.
• Excellent Presentation, Communication and Interpersonal Skills.
• Experience in coordinating, conducting and managing meeting, creating meeting minutes and documenting major action items.
• Elicited requirements through meeting, shadow sessions, interviews and process reengineering with different departments, SMEs and stakeholders.
• Organized, managed and participated in Scrum meeting, and Sprint Planning using Agile as a development methodology.
• Extensive experience in interacting with stakeholders, gathering Requirements and creating Business Requirement Documents (BRD), User Requirement Specifications, Technical Functional Requirement Specifications, System Requirement Specification (SRS), Test Plan, analyzing and Creating Use Cases, Use Case Diagrams, Activity diagrams, System Workflow Diagrams, Data Flow Diagrams, Business Flow Diagrams.
• In Depth understanding of the AS-IS and TO-BE business processes and extensive experience in conducting Gap Analysis
• Firm understanding of HIPAA regulations and experienced working in all phases of healthcare insurance processing like defining Membership Eligibility and Enrollment and various Medical Claims processing, including Medicaid and Medicare claims processing.

TECHNICAL SKILLS

UML and Modeling Tools: MS Visio, Enterprise Architecture Requirement Management Tools IBM Doors, JIRA, RALLY, VERSION1, Sharepoint

Testing Tools: HP ALM, Bugzilla, SOAPUI

RDBMS: Oracle, SQL Server

Other Tools: MS Project, TFS, Notepad++, Synchrony, Autosys, Putty,TOAD

PROFESSIONAL EXPERIENCE

Confidential, Alameda, CA

Business Analyst

Responsibilities:

• Prepared high level logical data models and Business Required Document (BRD) and supporting document containing essential business elements, detailed definition and description of the relationship between the actors.
• Provided management with metrics, reports and schedules as necessary, mapping business processes and documenting business flows.
• Analyzed critical business, data and application issues that were crucial for management reports and data warehouse projects, alerted and proposed possible solutions to the business owners and functional managers.
• Created Workflows using Workflow manager for different tasks like sending email notifications, timer that triggers when an event occurs and sessions to run a mapping.
• Prepared UML activity, collaboration and sequence diagrams for detailed analysis of business objects using the Rational Unified Process (RUP).
• Analyzed, designed, developed and implemented 834, 837 HIPAA EDI maps for several trading partners.
• Developed and optimized convoluted stored procedures, scripts, and Extraction Transformation and Load (ETL) process and database objects.
• Actively involved in performance tuning at source, transformation, target and workflow levels.

Environment: Windows XP/2000, Oracle, SQL, MS-Project, MS-Office Suite, MS Visio

Confidential, Bentonville, AR

Sr. Business Analyst

Responsibilities:

• Interviewed the Business team to gather relevant business requirements, wants/needs concerning the project and documented the requirements using BRD's and FSD's
• Conducted JAD Sessions with SMEs, end users to resolve what data should be shown in the initial phase.
• Involved in the SDLC including requirements gathering, designing, developing, testing, and release to the working environment. Developed and maintained Requirement Traceability Matrix (RTM).
• Performed thorough GAP Analysis to check the compatibility of the existing software functionalities with the new business requirements.
• Attended meetings with the SMEs and technical lead to discuss the enhancement issues and bridge the gap for future design modifications.
• Analyzed, documented and managed requirements as well as changes to requirements using Rational Requisite Pro.
• Developed use case diagrams, use case models and class diagrams based on UML methodology.
• Conducted UAT in the final phase of software development process to check the functionality of the Designed and implemented basic SQL queries for QA testing and report / data validation software.
• Compiled, tabulated and coded statistical reports using pivot tables to produce spreadsheets, graphs and databases

Environment: Windows XP/2000, Oracle, SQL, MS-Project, MS-Office Suite, MS Visio

Confidential, Lincolnshire, IL

Sr. Business Analyst

Responsibilities:

• Interacted with business owners to identify business system needs, proposed solutions for business problems and evaluated alternate methods to increase efficiency of the overall process.
• Analyzed and documented business system requirements and the corresponding impact on business processes.
• Worked closely with IS/IT teams to ensure compliance with all Confidential policies, procedures and technical best practices.
• Responsible for defining the scope and implementing business rules of the project, as well as gathering business requirements and documentation.
• Prepared workflow diagrams to analyze As Is and To Be scenarios, designed new process flows and documented the business process and various business scenarios.
• Supported the test team to check the weekly status and report the same to the project manager.
• Extracting the business requirements from the end users by several Requirement Gathering Sessions keeping in mind their need for the application, and documenting it for the developers.
• Worked as a technical writer, converting business specifications into technical specifications, quality control, information security, customer manuals and online documentation.
• Worked on the test scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and product knowledge.
• Performed UAT and participated in writing test plans, and developed different testing strategies like Black Box testing, and Load testing.
• Worked collaboratively with business stakeholders and cross-functional team to deliver project deliverables.

Environment: Rational Requisite Pro, Rational Rose, RUP, UML, SQL, MS Office (MS Word, MS PowerPoint, MS Excel, MS Access

Confidential, Arlington, VA

Business Analyst

Responsibilities:

• Gathered requirements and documented Use Cases for the applications that used SSN and DOB as unique identifiers.
• Created Requirements Document for all the affected processes due to the truncation of the SSN and DOB fields of the Claimants' Information.
• Created new application and introduced the On-line Referral System for the Customer Sales Representatives.
• Responsible for handling new conversions for the company so that claims can be matched and billing records should not create mismatched records despite belonging to the same patient.
• Analyzed Business Requirements, developing, tracking and enhancing them into functional requirements using Rational Requisite Pro as a requirements tool.
• Assisted User Acceptance Testing (UAT) - Carried out UAT activities associated with each project and presented the results to the business stakeholders.
• Successfully conducted JAD sessions which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear cut picture of the project.
• Documented Business Requirements using Rational Requisite Pro for the application.

Environment: Rational Rose, Rational Requisite Pro, RUP, Test Director, MSOffice, UML.