SUMMARY:

• Project Manager offering 6 years of experience in delivering large & complex projects in fast - paced, deadline-oriented environments. 10 years of extensive professional experience contributed to business using Invent & Simplify, Bias for Action and strong Decision-Making abilities. Worked with Banking, Ecommerce, Software Development and Supply Chain Domains, Implemented projects using agile methodologies.
• PMP Certified, PRINCE2 Certified, CSM CSPO C e r t i f i e d, Data Analysis, and well versed with Agile Methodologies.
• Strong Project Management, Program Management, Operations Management, and People Management experience of 6 years, Experienced in project management using JIRA. Experienced in handling Business Engagement, Process Excellence, SLA/Metrics Management, People and Program Management.
• Process-driven strategic thinker offering overall 6 years of experience in Delivery, Project Management, and Product Management.
• Intense experience in Banking, Ecommerce management domain which includes channel partnermanagement, operations management and Logistics management. Scrum framework management sprint planning, backlog planning, daily Scrums, sprint reviews and sprint recalls.
• Hands on experience in service delivery, planning, scheduling and execution of projects. An effective communicator with the ability to relate to people at any level of business and management. Expert at team building, stakeholder management and leading with a clear direction and purpose.
• Mapping client s requirements & providing them best solutions, evaluating & defining the scope of project and finalizing the project requirements
• Managing the implementation phase by formulating project plans, planning resources and managing issues arising due to scope creep or other technical/personnel matters Handling the full software development life cycle including requirement gathering, design, development, testing, implementation, integration and support functions Holding review meetings to monitor progress of the project as per schedule / budgets & ensuring timely completion and delivery of project to the client
• Supervising the logical & physical architecture specifications, technical risk assessment, testing methodologies and non-functional definitions

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager and Scrum Master

Responsibilities:

• Acting as a servant leader and as a coach for the 8 agile teams involved in the project to ensure using of the agile framework.
• Develop strategies to assess whether applications are designed to client standards while eliminating security risks.
• Partner with client stakeholders to consult & drive product development, ensuring deliverables meet business case objectives (time, cost, scope, value)
• Drive day - to-day execution of the overall delivery process, including coaching cross functional agile teams acting as SCRUM Master using SCRUM methodology, and traditional/incremental methodologies & writing/refining user stories, themes and epics.
• Develop schedules/timelines/cost plans that support the business objectives, established budgets, resources, and project deliverables for each project.
• Set-up projects in Professional Service Automation tools: capture tasks, milestones, deadlines and recommended processes, translate activities into JIRA.
• Navigating the complexities of cross-border and diverse teams and engagements. Analyzing the flow and suggesting the best approach for the team.
• Being a guiding force for the teams and showing the agile way.

Confidential

Technical Lead and Project Manager.

Responsibilities:

• Assessing project performance and documents and communicates lessons learned to increase institutional knowledge.Building collaborative relationship that increases customer's perception of the value brings to their business and expands future business opportunities.
• Collaborating with appropriate resources on customer's business, organization and culture to strengthen their credibility as trusted advisors of JDA customers and internal associates.
• Conducting performance reviews and provides guidance, feedback, and coaching,mentoring and developmental experiences to project team.
• Coordinating and facilitates system handover to Support Services. Ensures project team adheres.
• Leading different project team in the resolution of customer project issues, escalating to appropriate parties as needed.
• Managing multiple, concurrent services engagements.
• Managing project quality to ensure customer satisfaction and ROI.
• Resolving project issues including budget, timeline, and scope.
• Exposure and understanding of Azure or other Public/Private Cloud.
• Good working knowledge of SaaS model.

Confidential

Head of Operations

Responsibilities:

• Areas:Requirement analysis and estimation for the new requirement or change request All the projects are based on SCM (Supply Chain Management).
• Helping team to build use case documents for better facilitation of Scrum. Onsite travel and support and implementing product.
• Delivering projects and products using the appropriate project management methodology & learning frequently
• Identified the concerns in the sprint process followed and initiated the Kanban process where the continuous delivery is followed.
• Problem management is reduced to 300% in a year time.
• Quality as a process was not believed and followed but I have taken the initiative and created importance to the quality process.
• Weekly metrics are being generated and shared with the leadership team where we know about the capacity of the team, occupancy of the team, product revenue growth. Maintaining an industry leading approach to the development and operation of systems and to ensure that the quality improved continuously using techniques such as reviews, standards, tools and metrics
• Establishing effective interfaces between different teams in IT to ensure end to end service quality is maintained at a high standard of operational and project outcomes Leading the prioritization process for the project portfolio and delivered a balance portfolio and clear roadmap to meet the business goals & objectives.
• Since: Varsun eTechnologies as Implementation Manager. Key Result Areas:
• Experience in analyzing the Requirements from the Software Requirement Specifications document.
• Experience about SDLC and STLC process architecture.
• Expertise in preparing Test Cases based on requirements with test data for parameterization.
• Experience in understanding the client requirements and communicated with development and testing team.
• Experience in testing client requirements after development.
• Experience in bug tracking tools Soft issue tracker and Varsun bug tracking tool (internal tool).
• Experience in preparing Status Reports and Test Summary Reports based on each test execution.
• Knowledge of finance and given support to finance auditors through ERP.

Confidential

Lead Specialist

Responsibilities:

• Integrating content of different sellers to the Amazon platform using standard item creation templates, working with Seller Services Team on lead qualification and scraping of internet directories for different sellers
• Managing a team of 23 members with Level 2 to use different tools and developing and writing XML scripts
• Merging external content to the Amazon websites using Amazon internal content creation templates
• Enhancing existing content of products that have high visibility on the Amazon website but show poor content
• Liaising with sellers to gather requirements and helping to build the tools and processes to increase the ease and efficiency with which sellers integrate with Amazon Abiding by Standard Operating Procedures (SOPs) to achieve greater customer satisfaction
• Identifying & leading projects to transform the business model & drive process efficiencies