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Analyst Resume

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SUMMARY:

  • Accomplished banking and analytical professional with over 10 years of diverse experience. Expertise in processing, risk management, compliance, client relations, customer service and implementation. Seeking an integral role with an organization that values innovative thinking, adaptability, integrity, and leadership.
  • ¨SharePoint ¨Hogan ¨Data Analytics ¨Encompass ¨EDD ¨Correspondent Banking ¨Wolfsberg Questionnaire ¨DIPR ¨Lexis Nexis ¨Enterprise Case Management (ECM) ¨StoreVision Platform (SVP) ¨SeeMore Plus ¨SQL ¨Microsoft Office Suite ¨Microsoft Access Bradstreet ¨Research ¨Leadership ¨Information Management ¨Marketing ¨ Business Development

PROFESSIONAL EXPERIENCE:

Confidential

Analyst

Responsibilities:

  • Responsible for supporting all the digital properties of the multiple portals.
  • Work as a liaison between the digital organization and other organizations to prioritize and organize who certain responsibilities are going to.
  • Process large - scale information for reporting and analytical initiatives.
  • Generate, and automate, timely and accurate business reports to support all lines of business.
  • Create and productionize data accuracy and consistency checks.
  • Identify risk and opportunity in the efficiency, accuracy, and consistency of data and reporting of the Company.
  • Work cooperatively with internal and external financial institutions as well as local, state and/or federal authorities.

Confidential

Analyst

Responsibilities:

  • Prepared initial closing disclosures as required within regulatory timeline.
  • Ensured closing disclosure is complete via AMP as well as for the type of loan and geographic location.
  • Verified loan fees for accuracy and compliance with the TRID (Truth in Lending Act - TILA) and Real Estate Settlement Procedures Act (RESPA).
  • Prepared changed circumstances and redisclose as needed within the closing disclosure timeline.
  • Balanced fee worksheets.
  • Researched discrepancies on files during the disclosing process.
  • Discussed discrepancies with VP of Mortgage Loan Originator or other appropriate departments.

Analyst

Confidential

Responsibilities:

  • Conducted requirements analysis, documentation, validation, and ensuring that user stories are complete, consistent, unambiguous, trackable, and verifiable.
  • Investigated, analyzed, and proposed mitigation of potential, known moderate dollar loss, or risk claims.
  • Analyzed evidence via Enterprise Case Management (ECM) and Store Vision Platform (SVP) to collect losses.
  • Review client requirements and documentation to obtain business information on business processes and user requirements.
  • Provides input into forecasting and project-planning for scope/requirements documents and/or vendor contracts to minimize risk to on time, cost effective solution fulfillment.
  • Conducted reviews of individuals/entities, owners, board of directors, executives and/or transactions that presented a degree of risk.
  • Determined appropriate course of action to fully identify issues while researching product information.

Confidential, Charlotte, NC

Customer Service Advocate

Responsibilities:

  • Managed various human resource operations including recruiting, death benefits processing, salary administration, system access, data reporting, and exit interviews.
  • Advised employees of healthcare benefits options, leave of absence request, 401K savings, life benefits, and retirement plans.
  • Researched and identified payroll discrepancies and processed necessary corrections.
  • Created, organized, updated and maintained personnel files within the HR database.
  • Prepared monthly reports documenting activity for retirement, insurance, and payroll accounts.
  • De-escalated calls by utilizing active listening and positive positioning statements to ensure resolution for both customer and company.

Confidential, Charlotte, NC

KYC/AML Analyst

Responsibilities:

  • Investigated financial transactions of various customers and businesses to identify potential money laundering, fraud, elder exploitation, and terrorist financing.
  • Followed up to make sure all documentation for new accounts met the know your customer (KYC) requirements.
  • Identified and monitored suspicious activities and transactions.
  • Ensured timely reporting of suspicious transactions to AML Compliance Officer and the financial intelligence at Confidential .
  • Provided daily assessments of AML reports for potential suspicious activity via Sharepoint.
  • Maintained a current understanding of KYC, money laundering, and terrorist financing issues.
  • Researched internal systems, commercial databases, and research data.
  • Used background knowledge to conduct complex data analysis and investigations to support policies and procedures.
  • Conducted screenings for bank and broker-dealer clients for subsequent entry and maintenance within internal databases.
  • Obtained information to support cases, writes and prepare suspicious activity reports (SARs).
  • Made recommendations for relationship terminations, retentions, and determine the best investigative and analytics approach.

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