Business Analyst Resume Profile

PROFESSIONAL EXPERIENCE

Business analyst

Business Analyst professional with more than 14 years multi domain experience in the Software Development Life Cycle SDLC assisting in the development and implementation of IT/Business applications by producing project artifacts including business/systems requirements, research, gap analysis, process flows, use cases, test cases and design documents, also participated in QA efforts and took a leadership role as a 'contact' liaison person between business/technical and vendor units.
Out of the industry due to medical leave which required extensive recuperation time, maintained and advanced my IT expertise through online class work now fully recovered and able to return to the workforce.

Confidential

Business Systems Analyst

Lead gathering requirements efforts in a Agile methodology environment with stakeholders, users and management assisting in identifying key system functionality needs in full SDLC environment.
Used Microsoft Office tools to manage requirements and produce documentation.
Produced business process flow diagrams.
Developed associated documentation including use cases, wireframes and test plans.
Assisted in the testing of new system functionality.
Managed and implemented multiple ad hoc Medicare Quality Operations application projects.
Created project plans and scheduling matrix insuring all projects were defined and timelines achieved.
Mentored junior members of the project team.

Confidential

Business Analyst

Managed the documentation repository site utilized by the technical and business entities for the project's development lifecycle including versioning, change control and maintenance on SharePoint and Wiki.
Researched and documented current business processes in relation to project objectives, dynamic and project scope.
Assisted in the definition of business processes and objectives for the development of functional and non functional application requirements.
Created work flows, use cases and test plans based upon defined business requirements.
Interviewed business teams gathering requirements.
Worked with designers creating user interfaces.

Confidential

Business Application Analyst

Assisted in the design and development of user interface application enhancements.
Facilitated requirements gathering meetings with end user entities.
Analyzed Help Desk and Change Management data to develop application build modules.
I temporarily suspended my professional career title in order to act as my own real estate agent/broker in order to profitably liquidate multiple investment properties in the South Florida area, I was able to successfully employ many of the same skill sets that I have developed as a Business Analyst including project management, negotiations, research and project budgeting, I also maintained current in the field Business Analysis trends and information through the International Institute of Business Analysis IIBA .

Confidential

Business Process Analyst -

Worked with multiple business groups to develop and document business requirements for Medco/Accredo's Centralized Document Management CDM system.
Created process and work flow diagrams used in the definition of system requirements
Assisted in the development of end user interfaces.
Conducted requirements gathering through formal and informal methods including JAD sessions, surveys, user change requests, stakeholder interviews and developed subsequent use cases and associated documentation.

Confidential

Business Analyst -

Developed business requirements documentation including use cases, user stories and business cases.
Participated in requirements gathering and business process improvement, testing and gap analysis.
Identified and facilitated the resolution of issues and concerns between functional units.
Verified through testing that all business requirements were met in the application design.
Created end user training materials for Microsoft's proprietary IT Asset Management ITAM software.

Confidential

Business Systems Analyst

Facilitated Joint Application Decision JAD sessions with various IT S and Business work teams.
Wrote use cases, test scripts and performed testing on new system functionality.
Interviewed stakeholders, users' to develop business requirement documentation.

Confidential

Technical Writer

Assisted in the development of a 600 questions and answers corporate knowledge portal.
Interviewed subject matter experts to develop the content for a corporate intelligence base.

Confidential

Business Analyst

Conducted formal and informal requirement gathering sessions with stakeholders and business groups to define system application scope and requirements.
Developed project documentation including process flows, use cases, specification documents and wireframes for the project.
Maintained government mandated compliance documentation for HIPPA, Medicare and Medicaid.
Participated in meetings with clinical/nonclinical personnel for the purpose of information to be included in system design and functionality.