Project Manager Resume
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Cincinnati, OH
SUMMARY:
- Create project charters
- Effective influencing skills
- Customer service experience
- Implementation of Strategic Initiatives
- Facilitation
- Skills to build subject matter expertise
- Interpersonal communication
- Project manager for a business’s effort to attain an industry accreditation with the project being one that the company had not previously experienced.
- Served as subject matter expert and point - person for over 30 departmental procedures.
- Collaborated with cross-functional teams to streamline internal and external processes in accordance with accreditation audit.
- With no previous experience in development and without a degree in computer science, I successfully secured a role as Associate Web Developer.
TECHNICAL SKILLS:
- Smartsheet, ServiceNow, Microsoft Office (Excel, Word, PowerPoint, Teams, Project), WordPress, CMS, Git, HTML5, CSS3, JavaScript, Photoshop, InDesign, Illustrator, Confluence, Jira, Salesforce
PROFESSIONAL EXPERIENCE:
Confidential, Cincinnati, OH
Project Manager
Responsibilities:
- Managed the business s initial endeavor to attain industry accreditation in the Point of Care field. Worked closely with internal stakeholders and external auditors to ensure timely receipt of all audit requests, proposals, and deliverables. Documented over 35 enterprise processes and SOPs. Established and maintained relationships with internal leadership at all levels of the enterprise to identify, understand, and document processes and procedures. Set priorities to establish the hierarchy of projects. Established clear ownership for project tasks, ensured that team members had the tools required to ensure timely project delivery, and provided timely feedback.
- Assessed project issues and identified solutions to meet productivity, quality, and customer goals. Collaborated with development staff and support staff to maintain a thorough knowledge of product capabilities. Ensured that all communications between Confidential and its stakeholders were precise. Maintained timelines and target dates in Smartsheet software to provide internal and external user support.
Confidential, San Francisco, CA
Web Developer / Associate Digital Project Manager
Responsibilities:
- Collaborated with project stakeholder teams to define, develop, and deliver on project needs within the project development timeline. Maintained project schedules and supplied team members with daily updates of project scope, budget, schedule, and current issues. Planned and built student websites and instructor resource sites as complements to course textbooks for higher . Supported web systems to optimize performance and resolve issues.
- Documented project parameters, department processes, and resource management. Used JavaScript to create consistent and flexible interfaces.
Confidential, San Francisco, CA
Marketing Project Manager
Responsibilities:
- Assisted in the planning and execution of strategic marketing and advertising campaigns for the marketing communications team. Oversaw project management, data coordination and digitization of printed collateral. Scheduled, tracked, and managed projects using project management software. Coordinated and attended press checks to ensure timely completion of projects.
- Updated content on Confidential Higher intranet and various consumer websites. Acquired and organized assets for delivery to in-house and freelance designers. Participated in project schedule sessions and calculation of budget. Created requests for proposals (RFPs) for submission to print vendors to bid on print work.
Confidential, Cincinnati, OH
Production Specialist
Responsibilities:
- Managed multiple pre-press activities associated with the custom publishing of textbooks. Coordinated design, printing, and distribution of custom texts. Managed workflow and timely delivery of proofs to clients across multiple workgroups. Ensured delivery of print-ready files to vendors to meet printing schedules. Managed third-party creative teams, including designers and print providers.
