Publishing Business Systems Analyst Resume Profile

SUMMARY OF QUALIFICATIONS

Innovative, results oriented IT Manager with over fifteen years of progressively responsible experience and a passion for building relationships and exceeding client and management expectations. Proven success in the areas of system management, customer service, operations, software and new system implementations. Strong skills in team building, communication and presentation, as well as inter-department and client relations.

Subject Matter expertise includes:

Manage many team oriented projects to improve the day to day operations of the business.
Manage a team of Client Services specialists who oversee the needs of more than 250 stores nationwide.
Manage departmental budgets to stay in line with company needs and goals
Played a major in a development team to use an AS400 system to create a new cost rating system for Advertisers.
Management knowledge with Windows 2008R2, Windows 2003, XP, Macintosh OS9, OSX, Active Directory Moves, Adds and changes , Exchange server
Management knowledge with Windows Server 2012, 2008R2, 2003 setup, partitioning using RAID, and backup systems using Veritas Backup Exec, Netbackup, VSC and SMVI for virtual infrastructure.
Management knowledge with Netapp Filers, VMWare vSphere 3.5 - 5.1 setup, upgrade, configuration, migration, DRS, HA environment.
Knowledge in Database maintenance and configuration.
Management knowledge with Cisco IP telephone systems and Call Manager for voicemail.
Work with setup and configuration of Citrix presentation server and Xenapp 6.5 in virtual environment
Knowledge in electrical and mechanical repairs and maintenance on many types of production equipment, such as Web Presses, sheet-fed presses, bundling machines, labelers, film imaging equipment, Film processing equipment, and stacking machines.

PROFESSIONAL EXPERIENCE

Confidential

Corporate IT Manager

Continue my role as Data Center manager as well as manage a small group of Client Services employees in the support of 250 stores nationwide. Work with IT Director and Client services Manager to budget all allocations to the Data Center and Stores.

Confidential

Corporate Data Center Manager

Setup, Manage, Install, and Configure a vast array of technologies. Primary focus on Netapp filers, VMWare vSphere ESXi 5, Windows 2008R2 and older operating systems. Citrix Presentation Server 4.5, Xenapp 6, IGEL thin clients, SMVI, with some AIX, database, Cisco and RS6000 knowledge .

Confidential

Publishing Business Systems Analyst

Act as part of a team of Analyst to evaluate the technical needs of both the Publishing systems as well as the Business systems requirements based on current and future needs of the business.

Publishing Systems Specialist

Confidential

Act as part of a team of network technicians that oversees all networking equipment and desktop support for users at fourteen newspapers all over Ohio.

Network Systems Technician

Confidential

Oversee all local networking equipment and desktop support for all users at two newspapers for the Newspaper Network of Central Ohio South Group.

Confidential

Business Consultant, Wissler

Oversee the technical needs as defined by the business owners. Make recommendations on equipment needs essential to day to day business.

Confidential

Technology Manager

Oversee all local networking equipment and desktop support for all users. Ability to address issues arising from many different applications.

Confidential

Systems Administrator / Maintenance Technician

Primary responsibilities included The maintaining and analysis of network systems and equipment. Administration of all desktop computers and support for all personnel.

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