SUMMARY:

• Seasoned Business Analyst offering 10 years of industry experience in various domains including supply chain and logistics, Health care, Banking, Insurance, Pharma domains. Expert on business and systems requirements, user acceptance testing and end - user . Accomplished at leveraging past lessons to inform future decision-making.

TECHNICAL SKILLS:

Business Tools: Rational Requisite Pro, UML 2.0, Rational Rose 4.0, Blueprint, Agile General Manager, VersionOne, Quality Center, QTP, TFS, MS Test Manager, JIRA, HP ALM.

Microsoft Tools: MS Project, MS Visio, MS Office, MS Outlook

Databases& Languages: PL/SQL, HTML, XML, SQL, UNIX, Oracle, MS SQL Server

Tools: Tableau, Cognos, Salesforce

Soft Skills: Data analysis, Strategic planning, Operations analysis, Business process mapping

PROFESSIONAL EXPERIENCE:

Confidential, Memphis, TN

Sr. Business Analyst

Responsibilities:

• Gather requirements from TNT and prepare high level design documents for US Business/Module leads. Effectively participated in creating artifacts like Impact analysis document, Requirements document, and design document.
• Liaison between IT and Business in successfully implementing FedEx corporate loads (Jan, Apr, July, Oct production loads).
• Participated in preparing UAT plan in accordance with IT Build plan for each of the corporate loads.
• Generated weekly defect report from ALM and constant follow ups with Business/module leads in closing the high critical defects. Reported metrics to higher level management.
• Provided to users from all regions on migration of features/user stories from AGM to VersionOne. material/User Manuals has been prepared in order to make the process seamless while migrating content from AGM to VersionOne.
• Helped with providing “Pricing and Rating End to End experience” Agenda and Meeting Minutes with higher level management (Managing Directors, Vice Presidents).

Environment: ALM, VersionOne, PPM, AGM, SharePoint, Agile

Confidential, Virginia Beach, VA

Sr. Business Analyst

Responsibilities:

• Gather requirements from Confidential and is responsible in creating artifacts like BRD, Use case, Mapping document, Project plan, Process flows.
• Responsible in implementing commercial line of business member eligibility information from all seven SOR systems (NASCO, CR FACETS, CHIPS, ISG, WGS, CS90, LITES).
• Part of JAD sessions for developing the application using Hadoop technology.
• Analyze data from Big Data Fabric (BDF) zone and Pharmacy Landing Zone (PLZ) and is responsible in creating Mapping logic behind all the attributes to be coded into mapping document from hive-hive and hive-mango database.
• Weekly Matrix Reports to Clients on the current progress of the projects.
• Responsible in getting UAT signoff and business check out for the application before going live.

Environment: Hive, Oracle sqlserver, hue, Mongo database, SharePoint, Agile, Jira, confluence.

Confidential, Irving, TX

Lead Business Analyst

Responsibilities:

• Gather requirements from Confidential and is responsible in creating artifacts like BRD, CRD. Mapping document, Project plan, Test Plan. Responsible in implementing 25000 commercial plans for our client.
• Lead a team of 12 in getting salesforce cases for commercial LOB plans to be processed accordingly.
• SME for any kind of analysis questions on XML- Mapping document - Salesforce cases.
• Build a process flow for unit testing team in Salesforce using many workflows (Benefits Coding work assignment - Benefits Coding checkpoint work assignment - Benefits test work assignment)
• Analyze XML documents and is responsible in creating Mapping logic behind all the attributes to be coded into Customer Requirement Document.
• Analyze the Requirements from Centene client to get them break down into RX Claim understandable form.
• Create cases in Salesforce related to Business Requirements Management team to have transparency to all the teams like BRM’s, Customers, Coders and Testers. Testing the claims and log issues if and when raised.

Environment: Salesforce, Rx claim system, Rx Navigator, SharePoint, Pharma Benefit Management (PBM), waterfall.

Confidential, Wilmington, DE

Sr. BA

Responsibilities:

• Actively involved in daily scrum calls for Mortgage Banking BCBS report change requests.
• Responsible in creating artifacts like FSD, mapping document, report layout and handing off to modeler/BI Dev team for any changes in the existing BCBS reports.
• Acted as BA for OOP PAT(Out Of Profile Pre Authorized Transactions) project where BIDC is one of the impacted team.
• Involved in Data migration efforts from ICDW to Hadoop Eco system.
• As part of Auto Collection line of business, a report needs to be developed which can easily distinguish the differences between the file sent to Equifax and received from Equifax for scoring purpose. Report was developed in Cognos and i acted as liaison between Business and IT.
• Involved in Agile environment and developed Sprint planning and Sprint review dashboards in Confluence for leadership review.

Confidential, Chicago, IL

Sr. Business Analyst

Responsibilities:

• Actively involved in Business Requirements sessions for MRDX tool where brainstorming and JAD sessions were conducted for the stake holders (all Line of Businesses).
• Prioritized the requirements according to the project schedules and phase deliveries. As-is to To-be analysis. Actively involved in gap analysis.
• Conducted go/no go meeting for each release. Participated in UAT testing for each release which happened on a monthly basis.
• Acted as pipeline manager for 3 Line of Business (Business Banking, Global Commercial Cards, Chase Commerce Services) in DMC (Data Management Council) team.
• Utilized tools like MDR (Meta Data Repository) to see all the mappings for each logical data element to the Physical Data Instances.
• Used ETL module in Qlikview tool to see any failures of data loading from MRDX to MDR on a weekly basis. Responsible for getting all BCBS (Basel) elements certified in MRDX tool for LOB's.

Environment: Teradata, MRDX, MDR (Meta Data Repository),Share Point, Visio, MS Office Suite, ALM(Application Life Cycle Management), Qlikview. Tableau, Cognos

Confidential, Dallas, TX

Sr. Business Analyst

Responsibilities:

• Responsible for defining the scope and implementing business rules of the project, gathering business requirements and documentation. Responsible for writing Business Requirement Documents (BRD) and functional Requirement Specification (FRS).
• Prepared various project artifacts like, Context Diagrams to define the scope of the project, Activity Diagrams to define the business process flows and also Sequence Diagrams.
• Actively involved in Business Process Mapping and design. Developed Wireframes and Mockups using Visio.
• Requirement specifications to design a new system for their customers to support digital storage and manage 5 year warranty period for street cut permits.
• The processes are designed to develop an enterprise application for Citizens, Public Works Department, Inspection Team, and Global Information System Team.
• Formulated comprehensive test plan based on requirements and develop test scenarios based on use cases.

Confidential, Bloomington, IL

Business Analyst

Responsibilities:

• Collected Business Requirements for ESS and PMRB by conducting brainstorming and JAD sessions with the stake holders.
• Prioritized the requirements according to the project schedules and phase deliveries.
• Developed some workflows within SharePoint site along with the help of SharePoint developer.
• Responsible for creating views, lists and document ids in SharePoint for the artifacts associated to our EA Team.
• Responsible for opening and closing of Change Requests, Risks and Issues for the project.
• Responsible for facilitating meeting with all the DCs(Development Centers) and proposing the corrections to be made to the list of allowed values coming from their respective areas.

Environment: J2EE, DB2, Lotus Notes, Mega, Primavera, Visio, Cognos, MS Office Suite

Confidential, Deerfield, IL

Sr. Business Analyst

Responsibilities:

• Responsible for conducting requirements gathering meetings which involved participants from a diverse global group of Business Users.
• Responsible for writing the BRD, FRD and SRS and getting them signed off by stake holders.
• Responsible for detailing Business Requirements into Use cases. Used MS Visio and Enterprise Architect for developing wireframes and mockups.
• Responsible for coordinating the various QA testing processes. Responsible for writing Functional test cases. Developed UAT test plan and helped the client in conducting the User Acceptance Testing.
• Prioritized the Standard Change Requests which would help the business decide the next phase of developing Aspire Application.
• Worked closely with the Cognos Reporting team in designing the standard templates for day to day reporting needs.
• Conducted ‘Bug Review Meetings’ on a weekly basis and responsible for keeping overall bug count low.

Environment: Agile, MS Project, MS Excel, MS Power Point, J2EE, Cognos, DB2, MS Visio,, Enterprise Architect, Quality Center